09-19-2013, 06:05 PM | #121 |
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A question to those who have gotten a shipping notice (pre or post delivery): are the shipping notifications coming from Kobo or the shipper (Canada Post or Fedex)? This seems to almost be as much a Canada Post issue as a Kobo issue (or maybe a Kobo getting the info from Canada Post properly) because it seems those with Fedex delivery get a proper notification and Canada Post don't. Just curious.
As to why some are Fedex and others are Canada Post, IIRC when the Aura HD came out those who ordered a cover with their device mostly came from Hong Kong and the rest were mostly from Mississauga. |
09-19-2013, 06:22 PM | #122 | |
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Ordered with the cover. |
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09-19-2013, 07:32 PM | #123 |
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I received a shipping notice from Kobo.com this morning, stating that my Aura has shipped from Hong Kong via Fedex, with a delivery date of Monday, September 23rd.
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09-19-2013, 08:32 PM | #124 |
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After all the run around with the preorder and them saying it wasn't shipped and then it was, I was fed up and just picked one up today at futureshop... Everything seems to be in order so far, can't see any weird patterns on the screen in sunlight and not pinholes or light leaks.
Pretty happy with it so far. When the preorder shows up, I will just refuse the package... |
09-19-2013, 08:42 PM | #125 | |
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The cover that I ordered was not shipped with it. My shipment came from their usual distributor. Last edited by tlaine; 09-19-2013 at 08:50 PM. |
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09-19-2013, 09:40 PM | #126 |
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In addition to (or, in lieu of) the other delivery problems, I wonder if this will affect Monday's delivery?
typhoon-usagi-threatens-taiwan-hong-kong |
09-19-2013, 10:40 PM | #127 | |
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Strange that others in the US are receiving through Hong Kong (someone from CA as well as Virginia?). My order was placed 9/13, shipping to Massachusetts. |
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09-19-2013, 11:23 PM | #128 | |
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Could USPS have thought that was the most direct route, or is Canada Post disallowed from crossing large bodies of water? |
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09-20-2013, 02:47 AM | #129 |
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For other aussies out there, I just received my Kobo!
I didn't receive a shipping notice email and was even told it wasn't even shipped yet on the 18th Sept. Given that the package came from HK, I find that hard to believe. I don't know what's up with Kobo's shipping system. |
09-20-2013, 09:41 AM | #130 | |
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I signed up for USPS email notifications and see that my package arrived just after midnight and was processed at a regional sort facility a few miles from here. Went to the USPS tracking page and saw that it arrived at my local PO just after 6a.m. I just might see that Aura today. If not for all the disappointed reader in this Kobo forum, I would think that I was dealing with a pretty slick company. I will remain optimistic, but have circling worries about light pinpricks, firmware issues, and customer service responses that appear to be inadequate. |
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09-20-2013, 10:09 AM | #131 |
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Well that was fast! Ordered on 9/12/2013, shipped from Hong Kong yesterday
9/20/2013 - Friday 9:33 am Delivered ATLANTA, GA 8:05 am On FedEx vehicle for delivery MARIETTA, GA 7:36 am At local FedEx facility MARIETTA, GA 5:26 am At destination sort facility Thursday: 10:02 pm In transit CHEK LAP KOK HK 7:59 pm Left FedEx origin facility YUEN LONG HK 4:32 am Shipment information sent to FedEx 5:20 pmPicked up YUEN LONG HK |
09-20-2013, 10:28 AM | #132 |
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I just checked my tracking hoping it had left Hong Kong and would be here Monday and SURPRISE! It's on a Fedex truck out for delivery! Hurray! Well, once they finally decided to actually ship it it didn't take long.
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09-20-2013, 10:56 AM | #133 |
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Mine was in Hong Kong last night, Just shipped. Around 3am it was in Tennessee, and it arrived just a few minutes ago in Virginia at 10:45am.
Wow. Fast. It wasn't expected until Monday! |
09-20-2013, 11:38 AM | #134 | |
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On the other hand, that sure is fast for "surface shipping"! Re: defects Will be interesting to see if recipients of this latest batch have similar complaints, or if the apparent QC problems have been solved. Hopefully more owners will check in here, or in the other Aura threads. |
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09-20-2013, 12:04 PM | #135 | |
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So far mine looks perfect! |
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