04-03-2013, 04:59 AM | #1 |
Junior Member
Posts: 1
Karma: 10
Join Date: Apr 2013
Device: nook
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Nook contact problem
Hello I am sorry if this post is in the wrong place on this forum. I am pulling my hair out trying to speak to someone at Barnes and Noble UK. The online chat refer me to a 0800 279 6665 number with no option to speak to any body. And the online chat is useless they just ask me to email again or recall the number!!!
Money is being taken from my account for things I had and cancelled during the 14 day trial. Also my account has shown nothing has been ordered on the account page. I have now cancelled my actual bank debit card to stop them using my card number, Please can some one help me, I just want a UK phone number. Sharron |
04-03-2013, 06:47 AM | #2 |
Grand Sorcerer
Posts: 44,737
Karma: 55645321
Join Date: Jan 2007
Location: Peru
Device: Kindle: Oasis 3, Voyage WiFi; Kobo: Libra 2, Aura One
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Google is your friend.
1) Just go to Live Chat and talk to someone (and tell them the number they gave you gives you no option to speak to a live peson.) 2) Or eamil them. 3) Or get the phone numbers on this page: http://www.barnesandnoble.com/customerservice/contactus Don |
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