Kobo Libra H20 always offers to sync and update

hanchen · 12-17-2023, 06:53 AM

Hi!

I have had my Kobo Libra H20 since October 2021 and everything works well. The only thing that bugs me is that every time I wake it up and start using it, it offers me a sync and an update (it shows the circle with the exclamation point in the top right corner).
And when I say every time, I mean EVERY time - even if I just synced it, when I open it in 2 minutes, it will have a new update. I tried turning off the wifi, but it still wants to sync, which is weird to me because I'm not sure where does it get the update if there is no internet connection.
I also tried the Factory reset but it didn't work.

To be clear, I don't have a problem with updating, I want it to update, I just don't want to have to do it manually every single time I open my reader.

Thanks in advance!

JSWolf · 12-17-2023, 10:49 AM

Quote:

Originally Posted by hanchen

Hi!

I have had my Kobo Libra H20 since October 2021 and everything works well. The only thing that bugs me is that every time I wake it up and start using it, it offers me a sync and an update (it shows the circle with the exclamation point in the top right corner).
And when I say every time, I mean EVERY time - even if I just synced it, when I open it in 2 minutes, it will have a new update. I tried turning off the wifi, but it still wants to sync, which is weird to me because I'm not sure where does it get the update if there is no internet connection.
I also tried the Factory reset but it didn't work.

To be clear, I don't have a problem with updating, I want it to update, I just don't want to have to do it manually every single time I open my reader.

Thanks in advance!

What firmware version is it running?

hanchen · 12-17-2023, 11:02 AM

Quote:

Originally Posted by JSWolf

What firmware version is it running?

DNSB · 12-17-2023, 02:37 PM

Sorry but that is not the firmware version. The firmware version is hidden behind the popup though since the last part of the information visible is 2/23 which suggests that you are running 4.38.21908 with it's date of 8/22/23.

Sirtel · 12-17-2023, 03:49 PM

You can disable automatic syncing in the settings.

Quoth · 12-17-2023, 03:51 PM

Perhaps wifi and sync are both turned on and sync has some odd setting?
All my Kobos are in sideloaded mode, so I can't see the sync settings page.

hanchen · 12-26-2023, 01:23 PM

Quote:

Originally Posted by Sirtel

You can disable automatic syncing in the settings.

But I would like it to automaticly sync. I don't want to have to do it manually, or to not sync at all.

12-17-2023, 06:53 AM	#1
hanchen Junior Member Posts: 3 Karma: 10 Join Date: Dec 2023 Device: Kobo Libra H2O	Kobo Libra H20 always offers to sync and update Hi! I have had my Kobo Libra H20 since October 2021 and everything works well. The only thing that bugs me is that every time I wake it up and start using it, it offers me a sync and an update (it shows the circle with the exclamation point in the top right corner). And when I say every time, I mean EVERY time - even if I just synced it, when I open it in 2 minutes, it will have a new update. I tried turning off the wifi, but it still wants to sync, which is weird to me because I'm not sure where does it get the update if there is no internet connection. I also tried the Factory reset but it didn't work. To be clear, I don't have a problem with updating, I want it to update, I just don't want to have to do it manually every single time I open my reader. Thanks in advance!

12-17-2023, 02:37 PM	#4
DNSB Bibliophagist Posts: 35,715 Karma: 145624992 Join Date: Jul 2010 Location: Vancouver Device: Kobo Sage, Forma, Clara HD, Lenovo M8 FHD, Paperwhite 4, Tolino epos	Sorry but that is not the firmware version. The firmware version is hidden behind the popup though since the last part of the information visible is 2/23 which suggests that you are running 4.38.21908 with it's date of 8/22/23. Last edited by DNSB; 12-17-2023 at 02:40 PM.

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12-17-2023, 03:49 PM	#5
Sirtel Grand Sorcerer Posts: 10,217 Karma: 224788514 Join Date: Jan 2014 Location: Estonia Device: Kobo Sage & Libra 2	You can disable automatic syncing in the settings.

12-17-2023, 03:51 PM	#6
Quoth the rook, bossing Never. Posts: 11,222 Karma: 85874891 Join Date: Jun 2017 Location: Ireland Device: All 4 Kinds: epub eink, Kindle, android eink, NxtPaper11	Perhaps wifi and sync are both turned on and sync has some odd setting? All my Kobos are in sideloaded mode, so I can't see the sync settings page.