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Old 12-01-2017, 02:04 PM   #1
Varijus
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PW3 stuck in "code 2" after software jailbreak attempt from 5.8.10

Hi!

Just received my new PW3 and decided to jailbreak it to get access to all those extra features. It didn't go well and now it boots into this screen:

Click image for larger version

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ID:	160670

The software before the upgrade was: 5.8.10
Did the downgrade to: update_PW3_5.7.4_initial.bin

After the downgrade the booting used to freeze on the tree logo.
In an effort to fix it I placed a "DO_FACTORY_RESTORE" file in the root, because I was still able to access that.
The boot sequence changed up a bit, I got to select a language and it finally loaded the error screen in the picture.

Are there any more options to try to recover the device from this state? Or is it just the serial cable that would help now?

Last edited by DiapDealer; 12-15-2017 at 01:50 PM. Reason: Oversized image attached & thumbnailed
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Old 12-01-2017, 03:32 PM   #2
Cinisajoy
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Quote:
Originally Posted by Varijus View Post
Hi!

Just received my new PW3 and decided to jailbreak it to get access to all those extra features. It didn't go well and now it boots into this screen:

Attachment 160670

The software before the upgrade was: 5.8.10
Did the downgrade to: update_PW3_5.7.4_initial.bin

After the downgrade the booting used to freeze on the tree logo.
In an effort to fix it I placed a "DO_FACTORY_RESTORE" file in the root, because I was still able to access that.
The boot sequence changed up a bit, I got to select a language and it finally loaded the error screen in the picture.

Are there any more options to try to recover the device from this state? Or is it just the serial cable that would help now?
Return to Amazon and realize you can't jailbreak that firmware unless you are in Germany.

Last edited by DiapDealer; 12-15-2017 at 01:56 PM.
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Old 12-01-2017, 03:49 PM   #3
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Quote:
Originally Posted by Cinisajoy View Post
Return to Amazon and realize you can't jailbreak that firmware unless you are in Germany.
It looks like the OP was maybe using the serial port to jailbreak? If so, are you sure that the video controller cable is plugged in all of the way, and not damaged at all?

Shari
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Old 12-01-2017, 04:14 PM   #4
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Quote:
Originally Posted by shalym View Post
It looks like the OP was maybe using the serial port to jailbreak? If so, are you sure that the video controller cable is plugged in all of the way, and not damaged at all?

Shari
He said he used the software.
I think he is asking is serial the only way to save it.
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Old 12-01-2017, 05:26 PM   #5
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Quote:
Originally Posted by Cinisajoy View Post
Return to Amazon and realize you can't jailbreak that firmware unless you are in Germany.
Yeah, fixing it with the serial cable sounds faster.

Quote:
Originally Posted by shalym View Post
It looks like the OP was maybe using the serial port to jailbreak? If so, are you sure that the video controller cable is plugged in all of the way, and not damaged at all?
I was using .bin transfer via USB to jailbreak.
I have stripped the kindle to get ready for the serial fix. I do not have a working UART cable on me, so will get that tomorrow. Wanted to check with you all on the chance I have missed something!
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Old 12-02-2017, 06:30 AM   #6
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I got to DIAG mode via the serial cable!

Quote:
get_input_from_stdin Received [?]
diag> MUSCAT_WFO - System Diags - 72
~~~~ 1.1.38.321316 ~~~~
pcbId:0670509174170VS4
(DS INFO)-Device Setting
(TOUCH PLATE)-Touch Plate Test
(OTS)-Operator test suite
(o)-Misc individual diagnostics
(WIFI NART)-nART factory test
(USB EXPORT)-USB device mode
(o)-Reboot or Disable Diags
(POWER SUSPEND)-Lock screen
(X)-Exit
I downloaded update_kindle_all_new_paperwhite_5.9.2.bin off Amazon, which I think should work for my device.
Could someone direct me to some instructions on how to reflash the device via serial? I would rather not mess up anything more by randomly poking around.

Thanks!
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Old 12-02-2017, 06:56 AM   #7
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Fixed it!

Click image for larger version

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I uploaded the new firmware .bin via DIAG mode's "(USB EXPORT)-USB device mode" and then rebooted the device. It updated and started working again!

Any pointers now on how to jailbreak it via SERIAL since I have it already hooked up?
I noticed that the "Diag" menu is different on the device from the one that is mentioned in the serial jailbreaking for dummies tutorial https://www.mobileread.com/forums/sh...d.php?t=267541

Last edited by DiapDealer; 12-15-2017 at 01:48 PM. Reason: Attached and thumbnailed oversized image
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Old 12-02-2017, 08:44 AM   #8
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So got it jailbroken, KUAL works!

The only difference from the tutorial was the DIAG step.
Immediately after entering the DIAG menu, I wrote "EXIT LOGIN" and was prompted to login.

Now to assemble the kindle back up.
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Old 12-02-2017, 09:27 AM   #9
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You should really get rid of the Special Offers.
They can prevent you from recovering from some types of failures.
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Old 12-17-2017, 01:42 AM   #10
lubaxe
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Hi, I've done the same thing. Is there any way to fix this without serial port access?
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Old 12-17-2017, 03:08 AM   #11
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Quote:
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Hi, I've done the same thing. Is there any way to fix this without serial port access?
read up from here ^^^^^
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