Kindle Fire 7

stonemason · 08-14-2018, 08:08 AM

I keep getting the following error when conecting Calibre to my Kindle Fire using windows 10. Any help would be much appreciated.

calibre, version 3.29.0
ERROR: Error: Error communicating with device

Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 510, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 218, in books
File "site-packages\calibre\devices\mtp\driver.py", line 190, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 180, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 151, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 37, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 441, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

kovidgoyal · 08-14-2018, 09:53 PM

That is an error communicating with the device. Usually, this kind of error can be fixed by
following the steps below in sequence. First:

1) Try rebooting both the device and your computer
2) If that does not work, find the files driveinfo.calibre and metadata.calibre on the device
and delete them (you can use Windows Explorer or a file manager on the device itself to do this)
3) Reset the device

If none of those work, you can use one of the wireless communication methods described here:
https://manual.calibre-ebook.com/faq...kindle-fire-hd

08-14-2018, 08:08 AM	#1
stonemason Junior Member Posts: 5 Karma: 10 Join Date: May 2011 Device: Kindle	Kindle Fire (5th Generation) I keep getting the following error when conecting Calibre to my Kindle Fire using windows 10. Any help would be much appreciated. calibre, version 3.29.0 ERROR: Error: Error communicating with device Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 87, in run File "site-packages\calibre\gui2\device.py", line 510, in _books File "site-packages\calibre\devices\mtp\driver.py", line 218, in books File "site-packages\calibre\devices\mtp\driver.py", line 190, in get_driveinfo File "site-packages\calibre\devices\mtp\driver.py", line 180, in _update_drive_info File "site-packages\calibre\devices\mtp\driver.py", line 151, in put_calibre_file File "site-packages\calibre\devices\mtp\windows\driver.py", line 37, in check_thread File "site-packages\calibre\devices\mtp\windows\driver.py", line 441, in put_file WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error Last edited by stonemason; 08-14-2018 at 08:20 AM.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Next-gen Kindle Fire specs revealed (yes, the "baby" Fire)	TadW	News	13	08-14-2013 07:56 PM
Kindle Fire 2 ($129) & Fire HD ($159/$179) on Sale	tubemonkey	Deals and Resources (No Self-Promotion or Affiliate Links)	2	07-15-2013 12:54 AM
[New Firmware] Kindle Fire 2 10.2.3 & Kindle Fire HD 7.2.2	Me!	Kindle Fire	9	12-07-2012 08:10 PM

08-14-2018, 09:53 PM	#2
kovidgoyal creator of calibre Posts: 43,826 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	That is an error communicating with the device. Usually, this kind of error can be fixed by following the steps below in sequence. First: 1) Try rebooting both the device and your computer 2) If that does not work, find the files driveinfo.calibre and metadata.calibre on the device and delete them (you can use Windows Explorer or a file manager on the device itself to do this) 3) Reset the device If none of those work, you can use one of the wireless communication methods described here: https://manual.calibre-ebook.com/faq...kindle-fire-hd