PRS-650 All books with DRM not readable on my device suddenly

BSquaredInOz · 11-18-2010, 03:16 PM

Anyone else encountered this?

Last night I was reading a book with DRM that I'd bought through a major Australian eBook seller. Put the device to sleep. This morning when I woke the device up when I open the book it says "this book is protected by DRM" and I can't see the book's content on the device at all. I checked all the other 27 books on my device and all the books bought through major stores (i.e. not the ones from Smashwords or other DRM free avenues) get the same error message.

Nothing happened to the device overnight. It sat on my bedside table calmly minding its own business.

If I do a complete shut down of the device and then re-start it I can all of a sudden access the books again but my bookmarks/notes/last place reading are all gone.

FizzyWater · 11-18-2010, 05:09 PM

You might want to look at this thread.

tasreader · 12-31-2010, 08:23 PM

Hi frustrated e readers. today I had the same problem as this person, Im away from home and nearly cried when my christmas present started mucking me around. I had simply charged the unit up overnight off my laptop. Went to read something when I was away from home but instead I got a protected by digital rights management screen, no access to the books.
I did a quick google serach and ended up here. Unfortunatly I really did not get a solution from the folks here.
So I ended up doing a 'soft reset' - put a pin in the reset button on the base of the unit while the thing's asleep. Then re awaken the ereader and hay presto I could access my books again.
It seems this problem is a bit of a glitch with these devices.
So dont stamp on it or throw it at a wall like I wanted to.
Good luck

SeaBookGuy · 12-31-2010, 08:29 PM

Great first post, tasreader!

DarkRoast · 12-31-2010, 09:53 PM

I also have had this problem about 3 times. It has happened to me when the reader has powered down completely by itself, after not being used for a couple of days. The same message has come up and I have had to power down completely and start it up again. I can then get back into the book but it opens at the start so you don't know what page you are up to. Didn't use any pins though.

AlexBell · 01-01-2011, 02:26 AM

It's never happened to me on my 650. But then, I'm good friends with Apprentice Alf (and Google) and I think he protects me.

Regards, Alex

ShaneR · 01-01-2011, 10:42 AM

This just happened to me this morning for the first time on my new 650.

Although, after 2-3 attempts at opening, it opened at the beginning.

Strange.

Fayth · 01-01-2011, 03:42 PM

I hate DRM. Had the same thing happen to me with one of my books. It fixed itself after a while, but I shouldn't have to deal with something like that in the first place. Luckily its not so hard to strip the DRM.

Bookworm_Girl · 01-01-2011, 04:16 PM

This happened to me once on my 950 a few weeks ago. I powered off and on. All was well again. It hasn't happened since. I don't recall ever having this issue on my previous Sonys.

emonti8384 · 01-03-2011, 10:38 PM

I haven't had that happen before, although I usually strip my purchased books after I buy them. I know, stripping is bad, but so is rebuilding my book collection after a publisher decides to pull a book off the shelf.

KenJackson · 01-03-2011, 11:00 PM

Well gosh it's good to know I'm in good company.

It happened to me once. I deleted and reloaded it and have had no problem since. But for the next couple weeks I opened that book up every day fearing it would somehow be permanently lost (while I was sidetracked reading some other things).

Pinecone · 01-04-2011, 02:59 PM

Quote:

Originally Posted by DarkRoast

I also have had this problem about 3 times. It has happened to me when the reader has powered down completely by itself, after not being used for a couple of days. The same message has come up and I have had to power down completely and start it up again. I can then get back into the book but it opens at the start so you don't know what page you are up to. Didn't use any pins though.

Same thing just happened to me. Just a full power off and back on and the books became readable, but my place in the book I was reading was gone.

I think there may be a bug in the firmware with shut down. I turned Power Management OFF.

Fastolfe · 01-04-2011, 05:14 PM

DRM is so broken and heinous it's actually the best tool to convert people to the virtues of DRM-free formats. I wonder why the big distributors don't realize they're shooting themselves in the foot with DRM, as it's a weak copy protection at best, but a great way to annoy customers...

yegon · 01-05-2011, 09:10 AM

Yup, DRM is such a pain.

I confess to only ever using ebooks from dubious sources in the past, as I'm still in the habit of buying paperbacks of newer stuff. That said, for the first time ever, I bought an ebook from Waterstones for my 650 the other day. 2 days later, "This book is protected by DRM" appeared. I re-copied it over and it's not happened since but the experience really does not endear me towards DRM'd material. Luckily, I noticed it just before leaving for work so it was quickly resolved. If it happens again I'll try the soft reset method.

11-18-2010, 03:16 PM	#1
BSquaredInOz Member Posts: 15 Karma: 10 Join Date: Sep 2010 Location: Adelaide, Australia Device: Sony PRS-650	All books with DRM not readable on my device suddenly Anyone else encountered this? Last night I was reading a book with DRM that I'd bought through a major Australian eBook seller. Put the device to sleep. This morning when I woke the device up when I open the book it says "this book is protected by DRM" and I can't see the book's content on the device at all. I checked all the other 27 books on my device and all the books bought through major stores (i.e. not the ones from Smashwords or other DRM free avenues) get the same error message. Nothing happened to the device overnight. It sat on my bedside table calmly minding its own business. If I do a complete shut down of the device and then re-start it I can all of a sudden access the books again but my bookmarks/notes/last place reading are all gone.

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11-18-2010, 05:09 PM	#2
FizzyWater You kids get off my lawn! Posts: 4,220 Karma: 73492664 Join Date: Aug 2007 Location: Columbus, Ohio Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of	You might want to look at this thread.

12-31-2010, 08:23 PM	#3
tasreader Junior Member Posts: 1 Karma: 20 Join Date: Dec 2010 Device: PRS-650	Hi frustrated e readers. today I had the same problem as this person, Im away from home and nearly cried when my christmas present started mucking me around. I had simply charged the unit up overnight off my laptop. Went to read something when I was away from home but instead I got a protected by digital rights management screen, no access to the books. I did a quick google serach and ended up here. Unfortunatly I really did not get a solution from the folks here. So I ended up doing a 'soft reset' - put a pin in the reset button on the base of the unit while the thing's asleep. Then re awaken the ereader and hay presto I could access my books again. It seems this problem is a bit of a glitch with these devices. So dont stamp on it or throw it at a wall like I wanted to. Good luck

12-31-2010, 08:29 PM	#4
SeaBookGuy Can one read too much? Posts: 2,015 Karma: 2487799 Join Date: Aug 2010 Location: Naples, FL Device: Kindle PW 3, Sony 350 and 650	Great first post, tasreader!

12-31-2010, 09:53 PM	#5
DarkRoast Enthusiast Posts: 43 Karma: 55272 Join Date: Dec 2010 Location: Australia Device: Sony Reader 650	I also have had this problem about 3 times. It has happened to me when the reader has powered down completely by itself, after not being used for a couple of days. The same message has come up and I have had to power down completely and start it up again. I can then get back into the book but it opens at the start so you don't know what page you are up to. Didn't use any pins though.

01-01-2011, 02:26 AM	#6
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	It's never happened to me on my 650. But then, I'm good friends with Apprentice Alf (and Google) and I think he protects me. Regards, Alex

01-01-2011, 10:42 AM	#7
ShaneR Enthusiast Posts: 42 Karma: 10 Join Date: Dec 2010 Device: Sony PRS-650; PW2	This just happened to me this morning for the first time on my new 650. Although, after 2-3 attempts at opening, it opened at the beginning. Strange.

01-01-2011, 03:42 PM	#8
Fayth Zealot Posts: 134 Karma: 1337 Join Date: Dec 2010 Device: Sony PRS 350	I hate DRM. Had the same thing happen to me with one of my books. It fixed itself after a while, but I shouldn't have to deal with something like that in the first place. Luckily its not so hard to strip the DRM.

01-01-2011, 04:16 PM	#9
Bookworm_Girl E-reader Enthusiast Posts: 4,871 Karma: 36507503 Join Date: Aug 2010 Location: Southwest, USA Device: Kindle Oasis 3; Kobo Aura One; iPad Mini 5	This happened to me once on my 950 a few weeks ago. I powered off and on. All was well again. It hasn't happened since. I don't recall ever having this issue on my previous Sonys.

01-03-2011, 10:38 PM	#10
emonti8384 browneyedgurl Posts: 523 Karma: 356470 Join Date: Dec 2008 Location: Warren, OH Device: PRS-505/950x2, PRS-600 silver, Galaxy III purple, T2 black	I haven't had that happen before, although I usually strip my purchased books after I buy them. I know, stripping is bad, but so is rebuilding my book collection after a publisher decides to pull a book off the shelf.

01-03-2011, 11:00 PM	#11
KenJackson Addict Posts: 256 Karma: 112042 Join Date: Oct 2010 Location: Maryland, USA Device: Sony PRS-650	Well gosh it's good to know I'm in good company. It happened to me once. I deleted and reloaded it and have had no problem since. But for the next couple weeks I opened that book up every day fearing it would somehow be permanently lost (while I was sidetracked reading some other things).

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01-04-2011, 05:14 PM	#13
Fastolfe Bookworm Posts: 98 Karma: 55796 Join Date: Dec 2010 Device: Sony PRS-650	DRM is so broken and heinous it's actually the best tool to convert people to the virtues of DRM-free formats. I wonder why the big distributors don't realize they're shooting themselves in the foot with DRM, as it's a weak copy protection at best, but a great way to annoy customers...

01-05-2011, 09:10 AM	#14
yegon Connoisseur Posts: 51 Karma: 2079258 Join Date: Dec 2007 Device: Sony PRS 505	Yup, DRM is such a pain. I confess to only ever using ebooks from dubious sources in the past, as I'm still in the habit of buying paperbacks of newer stuff. That said, for the first time ever, I bought an ebook from Waterstones for my 650 the other day. 2 days later, "This book is protected by DRM" appeared. I re-copied it over and it's not happened since but the experience really does not endear me towards DRM'd material. Luckily, I noticed it just before leaving for work so it was quickly resolved. If it happens again I'll try the soft reset method.