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Old 01-20-2012, 05:17 PM   #1
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Cannot open my library book anymore

Oh man...I have been so happy with my Sony PRS-T1 but yesterday I got some problems. First it seemed to be frozen, the two arrows kept spinning and the screen went on and off. All I could do was a reset, so problem was solved. Today I tried to open my library book and all of a sudden it says; Error, protected by Digital Rights Management!
The only thing I can think of is that Kobo emailed me to use Adobe Digital Editions, a software I am not familiar with (this was because I asked them how to read or open books for previews). So now I don't know what to do. All different software drives me crazy. I just want to download books, open them and read. I dont have a lot of books (yet) so books from before my Sony ereader (on iPad and iPhone) is not an issue to transfer them. Please help me,
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Old 01-20-2012, 05:22 PM   #2
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If you used Adobe for your Kobo book it has to be the same Adobe account that you used for your library book.
Could that be it?
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Old 01-20-2012, 05:24 PM   #3
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You need to reauthorize the device. Either go into settings, about reader, or opening your ADE or Sony software, plug the device and authorize
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Old 01-20-2012, 05:55 PM   #4
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This happened to me recently. I was reading a book, and it went into an infinite spinning arrows loop. I had to reset the T1. Afterwards I could no longer open DRM'ed books, and I had to reauthorize the T1. Very odd behavior! I have never had a crash or a reset of older Sony models require a reauthorization.
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Old 01-20-2012, 09:46 PM   #5
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Originally Posted by Bookworm_Girl View Post
This happened to me recently. I was reading a book, and it went into an infinite spinning arrows loop. I had to reset the T1. Afterwards I could no longer open DRM'ed books, and I had to reauthorize the T1. Very odd behavior! I have never had a crash or a reset of older Sony models require a reauthorization.
How do you reauthorize it? I had to plug it in, it asked for my id and so, it all works again. At that point I thought it was reauthorized. But still that library book shows "Protected by Digital Rights Management".
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Old 01-20-2012, 09:53 PM   #6
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How do you reauthorize it? I had to plug it in, it asked for my id and so, it all works again. At that point I thought it was reauthorized. But still that library book shows "Protected by Digital Rights Management".
Delete the library book and try downloading it again.
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Old 01-20-2012, 10:04 PM   #7
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How do you reauthorize it? I had to plug it in, it asked for my id and so, it all works again. At that point I thought it was reauthorized. But still that library book shows "Protected by Digital Rights Management".
I did it wirelessly. I clicked the Reader Store icon on the T1 homescreen. I entered my account information and was reauthorized.
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Old 01-21-2012, 01:48 AM   #8
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Delete the library book and try downloading it again.
I did all you advised me, it worked! Got my library book again, sigh!!

Last edited by bcgirl; 01-21-2012 at 02:16 AM.
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