Failed to open

phoebe_figalilly · 09-27-2023, 02:15 AM

I can't open any books in Windows 10. I get the message

Quote:

probably some software such as an antivirus or file sync program running on your computer has locked the files

But there are no directions on how to fix the problem.

What do I do?

JSWolf · 09-27-2023, 05:02 AM

Try turning off your AV and see how you get on.

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09-27-2023, 05:02 AM	#2
JSWolf Resident Curmudgeon Posts: 72,487 Karma: 125182049 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Try turning off your AV and see how you get on.