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Old 05-28-2017, 08:27 AM   #316
Piers
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Kob Arc login problems

My Kobo Arc functioned great, till I decided to secure it with a password. When trying to login the keyboard isn't showing but a microphone. I have tried to put in the password with my voice, but that isn't working. It is such a pity as the Arc works great and Kobo's only suggestion was throwing it away . Is there someone with a great idea?
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Old 06-02-2017, 09:03 AM   #317
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Originally Posted by Piers View Post
My Kobo Arc functioned great, till I decided to secure it with a password. When trying to login the keyboard isn't showing but a microphone. I have tried to put in the password with my voice, but that isn't working. It is such a pity as the Arc works great and Kobo's only suggestion was throwing it away . Is there someone with a great idea?
Hi!

Don't throw it away! It can be fixed.

1. Is there a back button on the microphone?
2. You can factory reset without being inside Android, but you lose all your stuff
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Old 06-09-2017, 06:09 AM   #318
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Hi,

Thanks for helping me out. No there's no back button on the microphen screen.

About factory reset. I tried holding down Volume Up + Power button, but the green Anroid Robot never appeared. I tried this several times but to no avail. I wouldn't mind loosing everything on the Kobo as long as it is functioning again
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Old 06-10-2017, 06:23 PM   #319
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Does http://www.mobicpc.com/how-to-hard-r...t-setting.html help? Which model ARC is it?

Sent from my Nexus 7 using Tapatalk
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Old 06-16-2017, 06:39 AM   #320
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Originally Posted by Piers View Post
Hi,

Thanks for helping me out. No there's no back button on the microphen screen.

About factory reset. I tried holding down Volume Up + Power button, but the green Anroid Robot never appeared. I tried this several times but to no avail. I wouldn't mind loosing everything on the Kobo as long as it is functioning again

Try Volume Down + Power. I think that you used the fastboot shortcut.

Also, did you previously have USB debugging enabled?
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Old 06-18-2017, 01:06 PM   #321
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Originally Posted by markyisri View Post
Try Volume Down + Power. I think that you used the fastboot shortcut.

Also, did you previously have USB debugging enabled?

Hi,
Thanks a million. He's working again. Your tip gave me the possibility to do a factory reset. Why, oh why, couldn't the Kobo help desk help me with this.

I don't know anything about USB debugging, but won't put a password on the tablet ever again.

Can't thank you enough.
Best,

Piers
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Old 06-23-2017, 07:06 AM   #322
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Why, oh why, couldn't the Kobo help desk help me with this.
No problem. Good to hear it's working again.

P.S.:

The Kobo help desk, in my opinion, have been as helpful as mosquitos. I think they didn't know a clue about the internals of the Android on the Arc.

I think Kobo-Robin and the Arc guys themselves are probably much more intelligent.
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