Kindle 2 crashing when copying books over USB

hlay · 02-25-2009, 07:59 PM

I've got a folder of books I've been collecting, all azw files, in preparation for getting my Kindle. When I go to copy them on, it gets through about 5-8 of 'em (really quickly), then it freezes for a few seconds, and the Kindle unmounts. I have to re-plug it in, copy a few more, and it unmounts again.

Any idea why? These are small files, it's not like it's breaking on any particular one, etc.

Thanks!

desertgrandma · 02-25-2009, 08:04 PM

Quote:

Originally Posted by hlay

I've got a folder of books I've been collecting, all azw files, in preparation for getting my Kindle. When I go to copy them on, it gets through about 5-8 of 'em (really quickly), then it freezes for a few seconds, and the Kindle unmounts. I have to re-plug it in, copy a few more, and it unmounts again.

Any idea why? These are small files, it's not like it's breaking on any particular one, etc.

Thanks!

Have you tried just clicking and dragging the files to the document folder?

hlay · 02-25-2009, 08:05 PM

Quote:

Originally Posted by desertgrandma

Have you tried just clicking and dragging the files to the document folder?

Yep, that's what I'm doing.

bwaldron · 02-25-2009, 08:07 PM

Sounds like something you need to talk to Amazon customer service about. It shouldn't be doing that.

TallMomof2 · 02-25-2009, 08:08 PM

Have you tried a different USB port? Do you have another cable you could try?

If you've tried all this call Amazon, I've had excellent tech help from them with K1.

hlay · 02-25-2009, 08:09 PM

It's a USB port and a cable I use frequently and know they work, but I figure if nobody had any obvious ideas I'd try it on another computer with a different cable just to cut down on the variables.

If that doesn't work, I'll give 'em a call. Thanks!

daffy4u · 02-25-2009, 08:49 PM

Are these actual Kindle books or books you converted to .azw?

hlay · 02-25-2009, 08:59 PM

Quote:

Originally Posted by daffy4u

Are these actual Kindle books or books you converted to .azw?

These are from manybooks.net.

In other news, it doesn't seem to be taking a charge. The LED turns on, but I don't get a lightning bolt on the icon.

Ugh.

Ervserver · 02-25-2009, 09:08 PM

Does Kindle II require USB 2.0 and hlay has USB 1.0 ? just a thought...I'm trying to watch Idol

hlay · 02-25-2009, 09:21 PM

I've got USB 2.0.

hlay · 02-25-2009, 09:51 PM

Update: I get a bolt, if I use another USB cable and charger, for a few seconds. Then it disappears. LED stays on.

With the Amazon charger I get nothing, not even an LED.

detacht69 · 02-25-2009, 10:10 PM

faulty perhaps

JSWolf · 02-25-2009, 10:42 PM

Have you actually tried a different USB port on your computer? Someone (in a different thread) was having trouble copying eBook over to his 700 and I suggested trying a different USB port that now he can copy eBooks to his 700.

BurBunny · 02-26-2009, 12:34 AM

A couple users over on KindleBoards have had faulty microUSB ports and at least one has a new Kindle on its way overnight from Amazon CS. Could be you're suffering from the same issue.

hlay · 02-26-2009, 12:59 PM

Yeah, that appears to have been it. The charger, tho, also appears to be faulty, as it won't charge anything else.

Got a new one coming.

02-25-2009, 07:59 PM	#1
hlay Junior Member Posts: 8 Karma: 10 Join Date: Feb 2009 Device: KII	Kindle 2 crashing when copying books over USB I've got a folder of books I've been collecting, all azw files, in preparation for getting my Kindle. When I go to copy them on, it gets through about 5-8 of 'em (really quickly), then it freezes for a few seconds, and the Kindle unmounts. I have to re-plug it in, copy a few more, and it unmounts again. Any idea why? These are small files, it's not like it's breaking on any particular one, etc. Thanks!

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02-25-2009, 08:07 PM	#4
bwaldron Wizard Posts: 1,229 Karma: 543210 Join Date: Feb 2008 Location: Gatlinburg, Tennessee Device: Kindles: Paperwhite Signature Ed., Oasis 2, Voyage	Sounds like something you need to talk to Amazon customer service about. It shouldn't be doing that.

02-25-2009, 08:08 PM	#5
TallMomof2 Kindlephilia Posts: 2,017 Karma: 1139255 Join Date: Nov 2007 Location: Snowpacolypse 2010 Device: Too many to count	Have you tried a different USB port? Do you have another cable you could try? If you've tried all this call Amazon, I've had excellent tech help from them with K1.

02-25-2009, 08:09 PM	#6
hlay Junior Member Posts: 8 Karma: 10 Join Date: Feb 2009 Device: KII	It's a USB port and a cable I use frequently and know they work, but I figure if nobody had any obvious ideas I'd try it on another computer with a different cable just to cut down on the variables. If that doesn't work, I'll give 'em a call. Thanks!

02-25-2009, 08:49 PM	#7
daffy4u I'm Super Kindle-icious Posts: 6,734 Karma: 2434103 Join Date: Apr 2008 Location: Long Drive, Calinadia Candafornia Device: KDXG, KT, Oasis	Are these actual Kindle books or books you converted to .azw?

02-25-2009, 09:08 PM	#9
Ervserver Wizard Posts: 2,624 Karma: 1008294 Join Date: Dec 2007 Location: Iowa, USA Device: Nook Simple Touch	Does Kindle II require USB 2.0 and hlay has USB 1.0 ? just a thought...I'm trying to watch Idol

02-25-2009, 09:21 PM	#10
hlay Junior Member Posts: 8 Karma: 10 Join Date: Feb 2009 Device: KII	I've got USB 2.0.

02-25-2009, 09:51 PM	#11
hlay Junior Member Posts: 8 Karma: 10 Join Date: Feb 2009 Device: KII	Update: I get a bolt, if I use another USB cable and charger, for a few seconds. Then it disappears. LED stays on. With the Amazon charger I get nothing, not even an LED.

02-25-2009, 10:10 PM	#12
detacht69 Still Amazing-Only Better Posts: 45 Karma: 10 Join Date: Feb 2009 Location: Howston, TX Device: New K3 Owner	faulty perhaps

02-25-2009, 10:42 PM	#13
JSWolf Resident Curmudgeon Posts: 73,845 Karma: 128597114 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Have you actually tried a different USB port on your computer? Someone (in a different thread) was having trouble copying eBook over to his 700 and I suggested trying a different USB port that now he can copy eBooks to his 700.

02-26-2009, 12:34 AM	#14
BurBunny Zealot Posts: 110 Karma: 392 Join Date: Feb 2009 Location: Denver, CO Device: Kindle 2.0 In Hand	A couple users over on KindleBoards have had faulty microUSB ports and at least one has a new Kindle on its way overnight from Amazon CS. Could be you're suffering from the same issue.

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02-26-2009, 12:59 PM	#15
hlay Junior Member Posts: 8 Karma: 10 Join Date: Feb 2009 Device: KII	Yeah, that appears to have been it. The charger, tho, also appears to be faulty, as it won't charge anything else. Got a new one coming.