USB Connection Problems

[Kingston]

I received my Iliad three days ago and it has worked fine until today. Since this morning I have had trouble getting it to connect to my Mac via USB, in other words the 'connected to your PC' screen' does not come up.

It works intermittently and doesn't seem to be related to anything. I have changed USB cables, rebooted the Iliad,used several different USB ports, removed MMC card, all to no avail.

Tonight it briefly shows the 'connected to your PC screen' when I shut it down. It shows just before the 'your Iliad is shutting down' screen appears.

I've ordered a new travel hub as well as a first gen travel hub.

Anybody had this problem and know a fix? It seems if I leave it alone and come back it will work----sometimes.

When it IS connected I have no problem with file transfer, speed, etc. It just won't go into USB mode expect on rare occasions.

Thanks in advance.

[wallcraft]

There is a new "feature" of the 2.12 firmware:

Disallow USB connection when not in Content Lister: To prevent problems with sporadic disk corruption, the USB connection now only works when the system is in the Content Lister view.

I'm not sure this is your problem, but only connect when in the Content Lister.

[Kingston]

Originally Posted by wallcraft

There is a new "feature" of the 2.12 firmware: I'm not sure this is your problem, but only connect when in the Content Lister.

Thanks I believe you are correct. I had stumbled upon the solution myself not long after posting my first post. I was trying to USB connect while in the middle of a book.

Exiting the book by pushing the Device Manager button caused the 'connecting to PC' screen to appear and the device to appear on my Mac Finder screen as an extra hard drive, just like the Kindle.

With the Kindle you can USB connect from the middle of a book, document, Content Manager or anywhere.

Thanks for the advice. I hope this thread helps another Iliad newbie in the future.

The 'new feature' of the firmware update is not described in the User Manual, leading to my confustion.

[wallcraft]

For reference, I should have included a link to the thread iRex iLiad Firmware 2.12 released, although none of the other changes strike me as likely to cause problems.