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Old 01-18-2020, 11:35 AM   #1
NeL97
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Kindle Store payment failed but book downloaded anyway, what to do?

Good day.

Today I bought a few books directly from my device, and apparently payment failed, yet the books downloaded anyway and I am able to read them without issue. I tried checking them on Calibre yet DeDRM decryption failed, so apparently they didn't even get tied to my device Serial Number. Trying with others I actually paid for works perfectly.

I tried going to the Amazon website, and I am not able to either "refund" or "cancel" the orders, they just prompt me to update my card, which I can't do since it shouldn't have failed (just tried it and worked fine).

Is this a common occurence? Will something happen should I fail to fix this in the 30 days?

Thanks.
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Old 01-18-2020, 11:49 AM   #2
Deskisamess
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Make sure to also update your 1-Click payment settings. That should clear it up.
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Old 01-18-2020, 11:41 PM   #3
Junket
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Update your card number /payment settings, download the books again and you'll be fine. If you don't pay for your purchase, you can hardly complain when Amazon eventually blocks your account, angels stop singing, a kitten dies, et cetera.
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