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Old 08-05-2019, 10:05 PM   #16
kici
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Originally Posted by teija View Post
So to confirm, you are doing this while the device is connected to your PC/Mac?
First I move the update.zip file, the the Kobo, then I unplug as per instructions and reboot the Kobo. It starts the update and then that is where I end up
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Old 08-06-2019, 01:19 PM   #17
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I can't recall exactly but I *think* I had to do my updating using the Kobo desktop application. I could be wrong though, and am hoping someone else can weigh in on this..?
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Old 08-06-2019, 02:01 PM   #18
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I tried but did not get any such options via the desktop app. Also, the instructions on their website actually state put the downloaded file (renamed to update.zip) into the Kobo, via UBS while connected to the PC, then disconnect and reboot...
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Old 08-07-2019, 04:52 PM   #19
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Ok, well if it has just been reset/updated I would imagine you don’t have a Wifi connection. Just before the point it asks you to log in, have you tried to reconnect to the computer with the Kobo desktop application already running?
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Old 08-08-2019, 08:08 AM   #20
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It does connect to wifi, the problem is it cannot go past the login screen due to the firmware update they have.

The one I am trying to get, I also contacted kobo support, they created a ticket and have still not gotten back to me... lol
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Old 08-08-2019, 01:48 PM   #21
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Quote:
Originally Posted by sqdancer View Post
Try the instructions here for manually updating via Windows or Mac, being sure to use the correct file for your device.

https://help.kobo.com/hc/en-us/artic...o-Arc-software

Good luck!
This worked perfectly for my KoboArc tablet although the link is for KoboArc eReader. After following all the steps and restarting the tablet, it starts to download the update. Then you can log into your Kobo account or sign up as new user of Kobo.
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Old 08-08-2019, 04:24 PM   #22
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This worked perfectly for my KoboArc tablet although the link is for KoboArc eReader. After following all the steps and restarting the tablet, it starts to download the update. Then you can log into your Kobo account or sign up as new user of Kobo.
The Kobo Arc tablet is the Kobo Arc ereader. They are not two separate devices.
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Old 08-08-2019, 10:34 PM   #23
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Seems I am just an idiot on this one, I've got Kobo Vox Model K080

@slate was kind enough to provide a link " http://download.kobobooks.com/vox/update.zip "

However now I am stuck past that update.


It continually re-loads the "Kobo" logo with the sound every 10 seconds lol. Does not go past that. lol
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Old 08-09-2019, 12:30 PM   #24
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The Kobo Arc tablet is the Kobo Arc ereader. They are not two separate devices.
Thanks DNSB. I thought there is difference between tablet (range of features and programs) and eReader (only to read docs).
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Old 08-11-2019, 02:14 AM   #25
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I thought there is difference between tablet (range of features and programs) and eReader (only to read docs).
I think when the word "eReader" is used, in this instance it was referring to "eInk" (reader). Some folks still consider an iPad to be an eReader for example, but personally I view it as a tablet with an LCD screen on which a user can read eBooks. I try to reserve the term "eReader" to eInk devices only.
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