Sigil is crashing in Windows

lindaw2396 · 04-17-2013, 04:12 PM

I was hoping this crashing business would end when I upgraded to 0.7.2 but it didn't. I'm having the same problem so I thought I better post the error:

Error info: Critical:QWindowsBackingStore::flush: BitBlt failed (The handle is invalid.)
Sigil version: 0.7.2
Runtime Qt: 5.0.2
Compiled Qt: 5.0.2
Platform: Windows SysInfo ID 144

Help please.

meme · 04-17-2013, 04:28 PM

What version of Windows? What were you doing when it crashed?

This message seems to be the same as reported as a Qt5 bug, but not fixed in 5.0.2 (and no confirmation that it will be fixed) - applications will stop/crash when Windows locks the screen.

The only workaround is to save/exit Sigil before your screen locks.

lindaw2396 · 04-17-2013, 04:35 PM

Windows 7. I opened Sigil, switched to another program, heard some light beeping going on, switched back to Sigil and got the error message. I'm wondering if there's a connection with another program locking up sometimes: Adobe InDesign CS6. The only way out for me is to shutdown and restart in both situations.

lindaw2396 · 04-22-2013, 04:56 PM

UPDATE: I tried downloading Sigil 0.7.2 on another computer running Windows 7 (both are 64-bit) and I had the same problem. So I'm back to using Sigil 0.6.2 and it's working better (only crashes once in awhile). I'm very disappointed not to be able to use the new features!

theducks · 04-22-2013, 05:42 PM

something is common to both those systems.
It may be hardware (like a graphics Tablet), A user installed utility (like robo form). Security software...

Or maybe you did not send a big enough donation

04-17-2013, 04:12 PM	#1
lindaw2396 Member Posts: 15 Karma: 10 Join Date: Nov 2012 Location: NJ Device: Kobo, iPad, Android smartphone, Kindle	Sigil is crashing in Windows I was hoping this crashing business would end when I upgraded to 0.7.2 but it didn't. I'm having the same problem so I thought I better post the error: Error info: Critical:QWindowsBackingStore::flush: BitBlt failed (The handle is invalid.) Sigil version: 0.7.2 Runtime Qt: 5.0.2 Compiled Qt: 5.0.2 Platform: Windows SysInfo ID 144 Help please.

04-22-2013, 04:56 PM	#4
lindaw2396 Member Posts: 15 Karma: 10 Join Date: Nov 2012 Location: NJ Device: Kobo, iPad, Android smartphone, Kindle	Sigil 0.7.2 crashing in Windows 7 64-bit UPDATE: I tried downloading Sigil 0.7.2 on another computer running Windows 7 (both are 64-bit) and I had the same problem. So I'm back to using Sigil 0.6.2 and it's working better (only crashes once in awhile). I'm very disappointed not to be able to use the new features!

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04-17-2013, 04:28 PM	#2
meme Sigil developer Posts: 1,275 Karma: 1101600 Join Date: Jan 2011 Location: UK Device: Kindle PW, K4 NT, K3, Kobo Touch	What version of Windows? What were you doing when it crashed? This message seems to be the same as reported as a Qt5 bug, but not fixed in 5.0.2 (and no confirmation that it will be fixed) - applications will stop/crash when Windows locks the screen. The only workaround is to save/exit Sigil before your screen locks.

04-17-2013, 04:35 PM	#3
lindaw2396 Member Posts: 15 Karma: 10 Join Date: Nov 2012 Location: NJ Device: Kobo, iPad, Android smartphone, Kindle	Windows 7. I opened Sigil, switched to another program, heard some light beeping going on, switched back to Sigil and got the error message. I'm wondering if there's a connection with another program locking up sometimes: Adobe InDesign CS6. The only way out for me is to shutdown and restart in both situations.

04-22-2013, 05:42 PM	#5
theducks Well trained by Cats Posts: 29,785 Karma: 54830978 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	something is common to both those systems. It may be hardware (like a graphics Tablet), A user installed utility (like robo form). Security software... Or maybe you did not send a big enough donation

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