Calibre Problem

tigriss7 · 10-11-2009, 11:04 AM

I just got the following problem when using Calibre for the first time.

ERROR:ERROR: Unhandled exception
IOError:zipimport: can not open file C:\Program Files (x86)\calibre\library.zip

I have uninstalled and reinstalled the program 3 times. I tried to bring Poe into it from my desktop. I got Poe here, so it can't be the version of Poe. Thanks for the help.

kovidgoyal · 10-11-2009, 03:12 PM

Upgrade to calibre 0.6.17 first.

tigriss7 · 10-11-2009, 03:32 PM

Thanks for the hint, but I have done that twice and uninstalled the new version once already.

kovidgoyal · 10-11-2009, 03:34 PM

That error indictes your are running a pre 0.6.17 version. Go to add remove programs and uninstall all calibre entries in the list. then delete C:\Program Files (x86)\calibre and then re-install 0.6.17

tigriss7 · 10-11-2009, 04:07 PM

Thanks. I'll do that when I get home....

tigriss7 · 10-11-2009, 06:48 PM

Now I have uninstalled it and Vista won't let me delete it from Programs(x86). What is up with that? It says that I don't have permissions. I am the administrator on this computer. HELP!!

tigriss7 · 10-11-2009, 07:00 PM

I've rebooted, like all MS products, and removed it from Programs (x86). Now to reinstall.

tigriss7 · 10-11-2009, 07:34 PM

Problem fixed. Thanks

10-11-2009, 11:04 AM	#1
tigriss7 Purrrrrr Posts: 12 Karma: 10 Join Date: Oct 2009 Device: none	Calibre Problem I just got the following problem when using Calibre for the first time. ERROR:ERROR: Unhandled exception IOError:zipimport: can not open file C:\Program Files (x86)\calibre\library.zip I have uninstalled and reinstalled the program 3 times. I tried to bring Poe into it from my desktop. I got Poe here, so it can't be the version of Poe. Thanks for the help.

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10-11-2009, 03:12 PM	#2
kovidgoyal creator of calibre Posts: 43,858 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Upgrade to calibre 0.6.17 first.

10-11-2009, 03:32 PM	#3
tigriss7 Purrrrrr Posts: 12 Karma: 10 Join Date: Oct 2009 Device: none	Thanks for the hint, but I have done that twice and uninstalled the new version once already.

10-11-2009, 03:34 PM	#4
kovidgoyal creator of calibre Posts: 43,858 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	That error indictes your are running a pre 0.6.17 version. Go to add remove programs and uninstall all calibre entries in the list. then delete C:\Program Files (x86)\calibre and then re-install 0.6.17

10-11-2009, 04:07 PM	#5
tigriss7 Purrrrrr Posts: 12 Karma: 10 Join Date: Oct 2009 Device: none	Thanks. I'll do that when I get home....

10-11-2009, 06:48 PM	#6
tigriss7 Purrrrrr Posts: 12 Karma: 10 Join Date: Oct 2009 Device: none	Now I have uninstalled it and Vista won't let me delete it from Programs(x86). What is up with that? It says that I don't have permissions. I am the administrator on this computer. HELP!!

10-11-2009, 07:00 PM	#7
tigriss7 Purrrrrr Posts: 12 Karma: 10 Join Date: Oct 2009 Device: none	I've rebooted, like all MS products, and removed it from Programs (x86). Now to reinstall.

10-11-2009, 07:34 PM	#8
tigriss7 Purrrrrr Posts: 12 Karma: 10 Join Date: Oct 2009 Device: none	Problem fixed. Thanks

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