10-14-2010, 03:45 PM
|
#1 |
|
Junior Member
 Posts: 3
Karma: 10
Join Date: Oct 2010
Device: Kindle 3
|
Kindle 30-day return policy
Okey, my kindle has screen problems... and after talking with the customer support, I was told they will replace it.
They advised me to send it back by 30-day return policy... Now the question. What does 30-day means? Does it mean I have time to send it till the last day (on the site, there's a button for returning an item and it says it's going to be open untill the 22 oct (the 30rd day from receiving my kindle in september) OR Does 30 days mean that they have to have it in their ware house by the 22 oct I don't want to call their support again...I hate calling people...calling people speaking other language is even harder  Thank you for your help 
|
|
|
|
10-14-2010, 04:41 PM
|
#2 |
|
Professional Adventuress
 
Posts: 13,368
Karma: 50260224
Join Date: Sep 2009
Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!)
Device: Kindle, the original! Times Two! and gifting an International Kindle
|
they probably told you they were going to send you a new one, yes? it is reasonable to keep the one you have until the new one arrives, but then you should return the original
|
|
|
|
| Advert | |
|
|
|
10-14-2010, 04:52 PM
|
#3 | |
|
Junior Member
Posts: 3
Karma: 10
Join Date: Oct 2010
Device: Kindle 3
|
Quote:
Number 1: Return Kindle under the 30-day-return policy. You will get a coupon with which you will buy a new Kindle. Amazon will refund the customs taxes and postal fee for returning. The first method is slower but less complicated Number 2: Amazon will send you another Kindle, which will also charge you (because I'm an international customer) for it. And when you will get the parcel, you will replace the new kindle with the old one, and send it back. You will get refunded (The second payment+all the fee). The second method is more complicated and it would require to get another 160$(kindle + postage). I'm a student, so that's a no-go. |
|
|
|
|
|
10-14-2010, 05:52 PM
|
#4 |
|
Enjoying the show....
Posts: 14,270
Karma: 10462841
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
|
Welcome to MobileRead, Smaugikun
Seems like you answered your own question, #1 is the best choice for you....... |
|
|
|
|
10-14-2010, 06:40 PM
|
#5 | |
|
Junior Member
Posts: 3
Karma: 10
Join Date: Oct 2010
Device: Kindle 3
|
Quote:
Thank you... No, actually my question was: what does 30 days mean? Does it mean that they have to GET the kindle BEFORE or ON the 30rd day... or does it mean i have to send it back BEFORE the 30rd day or ON that day? |
|
|
|
|
| Advert | |
|
|
|
10-14-2010, 07:35 PM
|
#6 | |
|
Professional Adventuress
Posts: 13,368
Karma: 50260224
Join Date: Sep 2009
Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!)
Device: Kindle, the original! Times Two! and gifting an International Kindle
|
Quote:
|
|
|
|
|
 |
«
Previous Thread
|
Next Thread
»
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Thinking about returning Ipad for Kindle DX *Also return policy question | djk80 | Amazon Kindle | 12 | 09-03-2010 10:08 AM |
| Where to try Kindle and what is Amazon's return policy on Kindles? | pashlit | Amazon Kindle | 15 | 08-22-2010 05:41 PM |
| Classic Return Policy | nremondelli | Barnes & Noble NOOK | 1 | 06-10-2010 09:31 AM |
| Return Policy? | luqmaninbmore | Astak EZReader | 7 | 09-20-2009 11:08 AM |
| Return Policy | JicMic | Sony Reader | 1 | 04-25-2009 10:37 AM |
All times are GMT -4. The time now is 12:07 AM.