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Old 12-28-2016, 06:07 PM   #16
Josieb1
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Which is why we need to find another independent store or publisher to support, and keep trying to support the alternatives to Amazon.

With the exception, of course, of any alternatives that associate with Lori James of ARe.
I actually check Kobo now before I buy books but tbh as I'm now retired (due to redundancy) I have to buy at the cheapest price and a lot of the time it's Amazon plus I like Whispersync audiobooks so the majority of my purchases are at Amazon. Since the UK tax law came into place two years ago buying from anyone that's adds the 20% tax onto the ebook price is just too expensive now, and that was ARE. Amazon prices are just lower.
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Old 12-28-2016, 06:35 PM   #17
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Customers are reporting on Facebook that ebucks are frozen and can't be used. Dreamspinner have offered to cover any of their authors pre orders on ARE upon proof of purchase. The general consensus, considering their email to authors, is that no refunds for pre orders will be paid out. They have also sold all add space for next year.

They are taking every penny they can. My Facebook is full of pissed off and angry authors and customers.

Plus they shut down the site on Saturday night, consequently it is slow, hanging and crashing as authors rush to deactivate books and readers try to download books.
I just now managed to spend my ebucks. The best is to buy books with them from your wish list, since that way you can be sure that they are still available. Most of my wish list is gone anyway but I manage to use ebucks and that is good thing.
Unfortunately I have two books pre-ordered with them and one already does not show in my library. I presume that this will be lost money since I doubt they will refund them. I did send them email asking about pre-orders. I do not think I'll get any answer, but who knows.
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Old 12-28-2016, 06:41 PM   #18
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If worse comes to worse pre-orders can be disputed with a persons CC company or PayPal I suppose (unless paid for with credit).
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Old 12-28-2016, 06:42 PM   #19
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Maybe you can send the receipt to the author/publisher. Maybe they will honor it.

Happy to hear the store credit works.

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Old 12-28-2016, 06:44 PM   #20
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Which is why we need to find another independent store or publisher to support, and keep trying to support the alternatives to Amazon.
There's always Smashwords. At least one of the indie publishers I like (Piccadilly Publishing) sells there. But I still buy their books from Amazon, because Smashwords currently just feels like such a mess.

Maybe if Smashwords courted more indie publishers and the site was given a facelift, they could be competition?
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Old 12-28-2016, 06:53 PM   #21
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The formatting on some of Smashwords books are just horrible. It's not an authors fault either. Smashwords has had years to fix it but doesn't seem to care. I stopped buying from them years ago.

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Old 12-28-2016, 06:54 PM   #22
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W/ @allromance closure, if you preordered Dreamspinner title, forward receipt and we'll honor via our store contactATdreamspinnerpressDOTcom
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Old 12-28-2016, 06:56 PM   #23
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The formatting on some of Smashwords books are just horrible. It's not an authors fault either. Smashwords has had years to fix it but doesn't seem to care. 8
Well yes and no. When all they had was the meatgrinder there was a huge problem. They now allow authors to upload their own handmade ePub though (and have for awhile).

Their site pretty much sucks though.
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Old 12-28-2016, 06:59 PM   #24
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Well yes and no. When all they had was the meatgrinder there was a huge problem. They now allow authors to upload their own handmade ePub though (and have for awhile).

Their site pretty much sucks though.
That is great news. It's been forever since I bought from them. I agree the site is out of date.

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Old 12-28-2016, 07:00 PM   #25
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If you have preordered any IP titles from @allromance, send us confirmation (screenshot or receipt) and we'll honor at the IP Web Store
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Old 12-28-2016, 07:20 PM   #26
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I'm only out the 71¢ I have in eBooks Bucks. I had a few freebies I hadn't yet downloaded, but I learned the download immediately lesson from back when Fictionwise and Books on Board, etc went out of business.

I feel bad for the authors.
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Old 12-28-2016, 07:21 PM   #27
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Good to see Dreamspinner and Interlude doing the right thing. Hopefully other publishers will follow their lead.

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Their site pretty much sucks though.
It really does. I stopped buying from them just because of how much of a pain the store interface is.
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Old 12-28-2016, 07:24 PM   #28
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There is finally a notice on their site. Good job everyone getting the word out. I have a feeling they were trying to get as much money as they could from unsuspecting customers before they disappeared.

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Old 12-28-2016, 07:29 PM   #29
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There is finally a notice on their site. Good job everyone getting the word out. I have a feeling they were trying to get as much money as they could from unsuspecting customers before they disappeared.

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The message on ARe's site has been there since early afternoon. But it's shameful they were selling ads on their site up to yesterday when they obviously knew this was coming.

RWA has a statement up on their site.
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Old 12-28-2016, 07:34 PM   #30
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It wasn't there when I checked a couple hours ago. There was nothing there or in social media.

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