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Old 08-05-2009, 06:24 AM   #1
joezg
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Device: sony prs-700
calibre cannot connect to prs 700

Hi...

I have Calibre 0.6.5 installed on Vista Home Premium and when I try to copy books to Sony prs-700 device, I get message "Cannot send: No device is connected".
I looked for a solution on Google and this forum and found similar problems, but I didn't find a solution.

I had AVG Anti-virus free edition installed, but I uninstalled it to no success. I also ended most of the processes.

This is the log of calibre-debug program:

c:\>calibre-debug -d
USB devices on system: [u'usb\\root_hub&vid8086&pid2832&rev0003', u'usb\\root_hub&vid8086&pid2831&rev0003', u'usb\\root_hub&vid8086&pid2834&rev0003', u'usb\\root_hub&vid8086&pid2830&rev0003', u'usb\\root_hub&vid8086&pid2835&rev0003', u'usb\\root_hub20&vid8086&pid2836&rev0003
', u'usb\\root_hub20&vid8086&pid283a&rev0003', u'usb\\vid_0458&pid_003a&rev_0100', u'usb\\vid_054c&pid_031e&rev_031:', u'usb\\vid_064e&pid_a101&rev_0100']
Drives detected:
(ID, Partitions, Drive letter)
Traceback (most recent call last):
File "debug.py", line 199, in <module>
File "debug.py", line 181, in main
File "debug.py", line 104, in debug_device_driver
File "wmi.pyo", line 612, in associators
File "wmi.pyo", line 189, in handle_com_error
wmi.x_wmi: -0x7ffdfff7 - Exception occurred.
Error in: SWbemObjectEx
-0x7ffbefff - Generic failure

C:\>

Help would be appreciated and I'm sorry if the solution exists somewhere where I didn't look.

Jurica
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Old 08-05-2009, 11:31 AM   #2
kovidgoyal
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This indicates some sort of problemwith your windows /WMI installation. Unfortunately, I am not enough of a windows guru to know what the problem may be.
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Old 08-06-2009, 03:17 AM   #3
joezg
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Thank you very much... At least I know where to look at...
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