Kobo Glo not loading books

hheartstrongg · 08-08-2014, 07:34 AM

I had to buy a Kobo Glo yesterday after my Kobo Touch bit the dust, and now I am having more issues.

I had a backup folder of all my .epub files on my computer and I dragged and dropped that into my new Kobo, and now whenever I go to open a book I am met with a blank screen and it acts as if I have finished the book. What is going on? Apparently it's a common issue from what I've googled, but I've yet to find a solution.

Ripplinger · 08-08-2014, 08:24 AM

That's one of the issues I ran into under the newest firmware, 3.5.0. The books were visible on the reader, but opening them just brought up a perfectly blank page, no page number, and if I managed to close the book, it listed it as "finished."

I'm pretty sure I fixed it with a complete power off (not just sleep). If not, then logging out of the Kobo account on the reader and setting it up again fixed it (but I'm pretty certain just the shut down fixed this issue).

PeterT · 08-08-2014, 10:24 AM

Date / Time set correctly on the device?

ADE registration done ?

hheartstrongg · 08-08-2014, 10:37 AM

ADE registration is done, I loaded the books through ADE.
Time is correct. Will try shutting down now

hheartstrongg · 08-08-2014, 11:31 AM

The solution was to not load all 161 books at a time, more like 30 or so.

Ripplinger · 08-08-2014, 11:48 AM

I only loaded 21 books when it happened to me, so that's not a reliable solution.

Edit: Actually now that I think about it more, it's possible I fixed it by removing all books and adding them back on again. But since this reader is just a spare to test out the firmware changes (and reaffirm why I won't put it on the one I actually use for reading), is the reason I loaded only 21 books.

08-08-2014, 07:34 AM	#1
hheartstrongg Junior Member Posts: 7 Karma: 10 Join Date: Jan 2012 Device: Kobo Touch	Kobo Glo not loading books I had to buy a Kobo Glo yesterday after my Kobo Touch bit the dust, and now I am having more issues. I had a backup folder of all my .epub files on my computer and I dragged and dropped that into my new Kobo, and now whenever I go to open a book I am met with a blank screen and it acts as if I have finished the book. What is going on? Apparently it's a common issue from what I've googled, but I've yet to find a solution.

08-08-2014, 11:48 AM	#6
Ripplinger 350 Hoarder Posts: 3,574 Karma: 8281267 Join Date: Dec 2010 Location: Midwest USA Device: Sony PRS-350, Kobo Glo & Glo HD, PW2	I only loaded 21 books when it happened to me, so that's not a reliable solution. Edit: Actually now that I think about it more, it's possible I fixed it by removing all books and adding them back on again. But since this reader is just a spare to test out the firmware changes (and reaffirm why I won't put it on the one I actually use for reading), is the reason I loaded only 21 books. Last edited by Ripplinger; 08-08-2014 at 11:54 AM.

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08-08-2014, 08:24 AM	#2
Ripplinger 350 Hoarder Posts: 3,574 Karma: 8281267 Join Date: Dec 2010 Location: Midwest USA Device: Sony PRS-350, Kobo Glo & Glo HD, PW2	That's one of the issues I ran into under the newest firmware, 3.5.0. The books were visible on the reader, but opening them just brought up a perfectly blank page, no page number, and if I managed to close the book, it listed it as "finished." I'm pretty sure I fixed it with a complete power off (not just sleep). If not, then logging out of the Kobo account on the reader and setting it up again fixed it (but I'm pretty certain just the shut down fixed this issue).

08-08-2014, 10:24 AM	#3
PeterT Grand Sorcerer Posts: 12,168 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	Date / Time set correctly on the device? ADE registration done ?

08-08-2014, 10:37 AM	#4
hheartstrongg Junior Member Posts: 7 Karma: 10 Join Date: Jan 2012 Device: Kobo Touch	ADE registration is done, I loaded the books through ADE. Time is correct. Will try shutting down now

08-08-2014, 11:31 AM	#5
hheartstrongg Junior Member Posts: 7 Karma: 10 Join Date: Jan 2012 Device: Kobo Touch	The solution was to not load all 161 books at a time, more like 30 or so.

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