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Old 08-29-2010, 11:13 PM   #1
bariir
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My new Kindle 3G went blank.
Hello all,

I just got the new Kindle 3G about two days ago. All the sudden the screen went blank to a static home page. I tried to reboot by sliding power bottom and nothing worked. Then after hour or so the device is working again. Any ideas?
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Old 08-29-2010, 11:39 PM   #2
MickeyC
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Hi bariir and welcome to MobileRead. I've no idea what could have caused that. You might try posting your question in the Kindle section
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Old 08-30-2010, 12:54 AM   #3
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Old 08-30-2010, 04:15 AM   #4
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Welcome to mobileread ....

There is a kindle forum on the site, there may be a solution for you there, but given how new this model is I suspect Amazon would be the best contact for you.
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Old 08-30-2010, 09:02 AM   #5
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Hi bariir, welcome to MR!

Quote:
Originally Posted by GeoffC View Post
...but given how new this model is I suspect Amazon would be the best contact for you.


Yeah, I'd definitely call Amazon Customer Service.

One of my fears is that demand has been so high for the K3 that production has outstripped QA. Hope this is just my innate pessimism.
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Old 08-30-2010, 09:05 AM   #6
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welcome I hope you get it sorted out.
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Old 08-30-2010, 11:55 AM   #7
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Welcome to MR! I'd recommend calling Amazon CS.

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Old 08-30-2010, 01:04 PM   #8
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Hello and Welcome. I'm sorry about your new Kindle. You've gotten good advice here as to where to go for help. Good luck.

www.caramarsi.com
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Old 09-02-2010, 07:46 AM   #9
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Hello and welcome to MR!

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