PRS-T3 i lose my hope in sony reader

Aoi · 03-26-2015, 07:39 PM

I've been a long time fan of sony products, from their early cameras to phones to readers but the PRS-T3 has failed me twice in a week. Two different devices, and both failed in similar fashion, with the screen frozen and unable to reset or reboot.

It is a failure in design to have to be able to turn on and off the device in order to hard reset, if the device is unresponsive then it's bricked forever, no amount of troubleshooting can fix this.

I guess I will give Amazon Kindle a try

petercreasey · 03-27-2015, 11:10 AM

It sounds as though you have a bad ebook (file). Delete the book(s) and see if that frees up things.

Aoi · 03-30-2015, 02:38 PM

Quote:

Originally Posted by petercreasey

It sounds as though you have a bad ebook (file). Delete the book(s) and see if that frees up things.

It's possible, though i was reading different books when it froze. Still a failure in design since my computer doesn't even recognize the reader, there's no way to delete files

Shopaholic · 03-30-2015, 04:17 PM

How do you think it's a failure of the device if you put a corrupt file on it that rendered it inoperable? That's like blaming the car manufacturer for a faulty car when you drove it into a tree. Makes no sense.

Aoi · 03-30-2015, 10:55 PM

Quote:

Originally Posted by Shopaholic

How do you think it's a failure of the device if you put a corrupt file on it that rendered it inoperable? That's like blaming the car manufacturer for a faulty car when you drove it into a tree. Makes no sense.

first of all i did not purposely to put a corrupted file on the device, anyone could have made the mistake. its like saying if you unintentionally load a corrupt mp3 on a ipod, the ipod should be bricked forever

secondly your analogy doesn't really make sense here, its more like driving and getting a flat tire, but instead of being able to simply change the tire, the car is destroyed forever

i don't personally have anything against sony, since i still use a lot of their products. but it's clear that this case demonstrates a failure in design...

Rizla · 03-30-2015, 11:02 PM

Do a hard reset. That should remove all books and reset the device.

radius · 04-09-2015, 06:38 PM

Quote:

Originally Posted by Rizla

Do a hard reset. That should remove all books and reset the device.

I think Aoi is complaining that if the device is frozen, and doesn't respond to the reset button (ie: soft reset), then how do you do a hard reset (which requires you to hold the power button until the shutdown prompt appears).

radius · 04-09-2015, 06:41 PM

Quote:

Originally Posted by Shopaholic

How do you think it's a failure of the device if you put a corrupt file on it that rendered it inoperable? That's like blaming the car manufacturer for a faulty car when you drove it into a tree. Makes no sense.

It shouldn't be possible to render the device inoperable with any kind of file corrupt or not. After all, there can be errors even in file copying or interrupted downloads, maliciously assembled books, and other things outside of the user's control. The designers should have taken that into account and made the ereader as fail safe as possible.

Laine · 04-09-2015, 07:54 PM

My T3 lost half the screen. It was stylish but weaker than my other readers. Even the first Hanlin I bought in 2009 was tougher. I'm not going to miss Sony at all I've realised lately. They were good in their day but that was some time ago.

dordale · 04-12-2015, 11:34 AM

Aoi--Have you tried plugging your reader in to charge? From the wall, not from a computer? Having a frozen screen can mean that the battery has completely drained and needs to be recharged. I imagine a corrupt file could cause the battery to drain completely if the T1 is having trouble processing it. Plugging it in for a few hours or overnight might enable you then to do a pin-hole reset successfully.

Good luck!

03-26-2015, 07:39 PM	#1
Aoi Junior Member Posts: 4 Karma: 10 Join Date: Mar 2015 Device: PRS-T3	i lose my hope in sony reader I've been a long time fan of sony products, from their early cameras to phones to readers but the PRS-T3 has failed me twice in a week. Two different devices, and both failed in similar fashion, with the screen frozen and unable to reset or reboot. It is a failure in design to have to be able to turn on and off the device in order to hard reset, if the device is unresponsive then it's bricked forever, no amount of troubleshooting can fix this. I guess I will give Amazon Kindle a try

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03-27-2015, 11:10 AM	#2
petercreasey Wizard Posts: 1,147 Karma: 1119516 Join Date: Aug 2009 Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma	It sounds as though you have a bad ebook (file). Delete the book(s) and see if that frees up things.

03-30-2015, 04:17 PM	#4
Shopaholic Cockatoo Mom! Posts: 1,509 Karma: 1812695 Join Date: Dec 2009 Location: Ontario, Canada Device: PW4, Kobo: A1, Clara, Libra 2, iPad Pro 11, iPad Mini	How do you think it's a failure of the device if you put a corrupt file on it that rendered it inoperable? That's like blaming the car manufacturer for a faulty car when you drove it into a tree. Makes no sense.

03-30-2015, 11:02 PM	#6
Rizla Member Retired Posts: 3,183 Karma: 11721895 Join Date: Nov 2010 Device: Nook STR (rooted) & Sony T2	Do a hard reset. That should remove all books and reset the device.

04-09-2015, 07:54 PM	#9
Laine Addict Posts: 341 Karma: 1162396 Join Date: Dec 2007 Location: Cabramatta, Sydney, Australia Device: Aura H2O, Voyage	My T3 lost half the screen. It was stylish but weaker than my other readers. Even the first Hanlin I bought in 2009 was tougher. I'm not going to miss Sony at all I've realised lately. They were good in their day but that was some time ago.

04-12-2015, 11:34 AM	#10
dordale Wizard Posts: 1,731 Karma: 3472866 Join Date: Apr 2008 Device: Sony PRS-650 & 350; Kindle Voyage; Kobo Aura HD, Aura One, and Forma	Aoi--Have you tried plugging your reader in to charge? From the wall, not from a computer? Having a frozen screen can mean that the battery has completely drained and needs to be recharged. I imagine a corrupt file could cause the battery to drain completely if the T1 is having trouble processing it. Plugging it in for a few hours or overnight might enable you then to do a pin-hole reset successfully. Good luck!

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