Calibre does not find Kobo Arc

bookit · 05-21-2013, 12:18 AM

Is there any way to get Calibre to find Kobo Arc, or are we just out of luck with it - I'm running Calibre 0.9.30 and I'm wondering if there will be a patch soon that will make the difference - Thanks a lot.

kovidgoyal · 05-21-2013, 01:37 AM

I'm mguesssing the Arc is an MTP device, which means you can connect it on windows vista and newer or linux. If you have nay other operating system, use one of the wireless methods described here: http://manual.calibre-ebook.com/faq....kindle-fire-hd

bookit · 05-22-2013, 11:02 AM

Hi - Thank you for your reply - I reopened calibre in debug mode and include the log - I'm running windows 8 - The strange thing is that until I ran the calibre updates my Kobo Arc was connected to Calibre for long enough to download some of my books into it - Now however, I'm unable to delete or add any - By the way I do not have iTunes, it is not a service that I subscribe to - Thank you for any help you are able to offer.

calibre Debug log
calibre 0.9.31 isfrozen: True is64bit: False
Windows-XP-5.1.2600-SP3 Windows ('32bit', 'WindowsPE')
('Windows', 'XP', '5.1.2600')
Python 2.7.4
Windows: ('XP', '5.1.2600', 'SP3', 'Multiprocessor Free')
Starting up...
Started up in 137.38 seconds with 292 books

itimpi · 05-22-2013, 11:13 AM

If you are running Windows XP, then Calibre cannot connect directly to MTP type devices (which is what I think the Kobo Arc is). As was mentioned one of the alternative methods of connecting might work.

bookit · 05-22-2013, 12:10 PM

No, I am running Windows 8

kovidgoyal · 05-22-2013, 12:29 PM

According to that debug log you are running windows xp

BetterRed · 05-22-2013, 05:55 PM

I see its reporting WindowsPE that may indicate a failed Win 8 install

BR

bookit · 05-22-2013, 10:37 PM

Should I maybe uninstall and then reinstall Calibre and see if that makes any difference?

PeterT · 05-22-2013, 10:46 PM

It also send very slow to startup ... Over two minutes!

BetterRed · 05-22-2013, 10:56 PM

Quote:

Originally Posted by bookit

Should I maybe uninstall and then reinstall Calibre and see if that makes any difference?

No harm in trying

However, you say you're running Win 8, but Calibre is seeing XP. So lets see what your computer system says it is running. Can you run System Info and post the following

OS Name,
Version,
Other OS Description,
OS Manufacturer

BR

05-21-2013, 12:18 AM	#1
bookit Member Posts: 23 Karma: 10 Join Date: Oct 2010 Location: Canada Device: sony reader 600 - kobo arc	Calibre does not find Kobo Arc Is there any way to get Calibre to find Kobo Arc, or are we just out of luck with it - I'm running Calibre 0.9.30 and I'm wondering if there will be a patch soon that will make the difference - Thanks a lot.

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05-21-2013, 01:37 AM	#2
kovidgoyal creator of calibre Posts: 43,853 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	I'm mguesssing the Arc is an MTP device, which means you can connect it on windows vista and newer or linux. If you have nay other operating system, use one of the wireless methods described here: http://manual.calibre-ebook.com/faq....kindle-fire-hd

05-22-2013, 11:02 AM	#3
bookit Member Posts: 23 Karma: 10 Join Date: Oct 2010 Location: Canada Device: sony reader 600 - kobo arc	Hi - Thank you for your reply - I reopened calibre in debug mode and include the log - I'm running windows 8 - The strange thing is that until I ran the calibre updates my Kobo Arc was connected to Calibre for long enough to download some of my books into it - Now however, I'm unable to delete or add any - By the way I do not have iTunes, it is not a service that I subscribe to - Thank you for any help you are able to offer. calibre Debug log calibre 0.9.31 isfrozen: True is64bit: False Windows-XP-5.1.2600-SP3 Windows ('32bit', 'WindowsPE') ('Windows', 'XP', '5.1.2600') Python 2.7.4 Windows: ('XP', '5.1.2600', 'SP3', 'Multiprocessor Free') Starting up... Started up in 137.38 seconds with 292 books

05-22-2013, 11:13 AM	#4
itimpi Wizard Posts: 4,552 Karma: 950151 Join Date: Nov 2008 Device: Sony PRS-950, iphone/ipad (Marvin/iBooks/QuickReader)	If you are running Windows XP, then Calibre cannot connect directly to MTP type devices (which is what I think the Kobo Arc is). As was mentioned one of the alternative methods of connecting might work.

05-22-2013, 12:10 PM	#5
bookit Member Posts: 23 Karma: 10 Join Date: Oct 2010 Location: Canada Device: sony reader 600 - kobo arc	No, I am running Windows 8

05-22-2013, 12:29 PM	#6
kovidgoyal creator of calibre Posts: 43,853 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	According to that debug log you are running windows xp

05-22-2013, 05:55 PM	#7
BetterRed null operator (he/him) Posts: 20,567 Karma: 26954694 Join Date: Mar 2012 Location: Sydney Australia Device: none	I see its reporting WindowsPE that may indicate a failed Win 8 install BR

05-22-2013, 10:37 PM	#8
bookit Member Posts: 23 Karma: 10 Join Date: Oct 2010 Location: Canada Device: sony reader 600 - kobo arc	Should I maybe uninstall and then reinstall Calibre and see if that makes any difference?

05-22-2013, 10:46 PM	#9
PeterT Grand Sorcerer Posts: 12,166 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	It also send very slow to startup ... Over two minutes!