Not adding all books

thehawk777 · 07-29-2014, 11:27 PM

On my Sony tablet, CC is not adding all the books from the designated folders. I think most of those not added, if not all, are pdf files. However, some pdfs are being added to CC. Any suggestions?

chaley · 07-30-2014, 02:56 AM

Quote:

Originally Posted by thehawk777

On my Sony tablet, CC is not adding all the books from the designated folders. I think most of those not added, if not all, are pdf files. However, some pdfs are being added to CC. Any suggestions?

I am not sure what you are doing. Do you have books on your device that you want CC to find when you connect as a wireless device? If so, then CC will get books only from the folders that it has been told about, and further specific extensions (like PDF) only from the folder set up in CC's settings for that extension. You mentioned "designated folders" (plural), so I wonder if the PDFs are in more than one place on your device.

thehawk777 · 07-30-2014, 08:09 AM

The pdfs are on my device in a sub-folder of the designated folder for pdfs i.e. one that I've named "Articles." However, I've moved one out of this sub-folder into the parent, designated folder and it still doesn't get imported into CC. I have the scan when connected as a wireless device box checked.

chaley · 07-30-2014, 08:35 AM

Quote:

Originally Posted by thehawk777

The pdfs are on my device in a sub-folder of the designated folder for pdfs i.e. one that I've named "Articles." However, I've moved one out of this sub-folder into the parent, designated folder and it still doesn't get imported into CC. I have the scan when connected as a wireless device box checked.

Send me a CC debug log. Go to Settings, scroll down to the bottom, select "Send a debug log to MultiPie". Please remove the "multipie.co.uk" email address, leaving my haleys.org address. There is no reason to clutter my son's mailbox.

chaley · 07-30-2014, 08:48 AM

BTW: CC's scan will not "find" any file with a name that begins with a period. Is that your situation?

chaley · 07-31-2014, 03:04 AM

Looking at the debug log you sent me, I noted that the PDFs that were found all had the extension in lower case (.pdf, not .PDF). Do the ones that are not found have an uppercase extension?

EDIT: I can confirm that CC will not find books with extensions not in lowercase. Even if this isn't your problem I will fix it for the next CC release, which should be this weekend.

thehawk777 · 08-03-2014, 10:28 PM

Quote:

Originally Posted by chaley

Looking at the debug log you sent me, I noted that the PDFs that were found all had the extension in lower case (.pdf, not .PDF). Do the ones that are not found have an uppercase extension?

EDIT: I can confirm that CC will not find books with extensions not in lowercase. Even if this isn't your problem I will fix it for the next CC release, which should be this weekend.

No, all the pdfs are in the lower case.

chaley · 08-04-2014, 03:15 AM

Install the new version of CC and try again. I added some information in the debug log that will help me see what is going on. Perhaps I can identify the problem before this week's bug fix release.

07-29-2014, 11:27 PM	#1
thehawk777 Member Posts: 16 Karma: 10 Join Date: Aug 2013 Location: Ontario, Canada Device: Sony tablet, Kindle Touch	Not adding all books On my Sony tablet, CC is not adding all the books from the designated folders. I think most of those not added, if not all, are pdf files. However, some pdfs are being added to CC. Any suggestions?

07-30-2014, 08:09 AM	#3
thehawk777 Member Posts: 16 Karma: 10 Join Date: Aug 2013 Location: Ontario, Canada Device: Sony tablet, Kindle Touch	The pdfs are on my device in a sub-folder of the designated folder for pdfs i.e. one that I've named "Articles." However, I've moved one out of this sub-folder into the parent, designated folder and it still doesn't get imported into CC. I have the scan when connected as a wireless device box checked. Last edited by thehawk777; 07-30-2014 at 08:11 AM.

07-31-2014, 03:04 AM	#6
chaley Grand Sorcerer Posts: 11,741 Karma: 6997045 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2	Looking at the debug log you sent me, I noted that the PDFs that were found all had the extension in lower case (.pdf, not .PDF). Do the ones that are not found have an uppercase extension? EDIT: I can confirm that CC will not find books with extensions not in lowercase. Even if this isn't your problem I will fix it for the next CC release, which should be this weekend. Last edited by chaley; 07-31-2014 at 03:34 AM.

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07-30-2014, 08:48 AM	#5
chaley Grand Sorcerer Posts: 11,741 Karma: 6997045 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2	BTW: CC's scan will not "find" any file with a name that begins with a period. Is that your situation?

08-04-2014, 03:15 AM	#8
chaley Grand Sorcerer Posts: 11,741 Karma: 6997045 Join Date: Jan 2010 Location: Notts, England Device: Kobo Libra 2	Install the new version of CC and try again. I added some information in the debug log that will help me see what is going on. Perhaps I can identify the problem before this week's bug fix release.

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