New kobo - can't download books

Legalisel0ve · 12-25-2012, 06:04 PM

Hi! So I had a kobo earlier as a Christmas gift and be downloaded the desktop app an everything... I've tried two ways to get my books to download...
1 - I tried on the kobo it's self, would say it was downloading but about 45 minutes later it's still not done!
2 - I then bought a book on the website and plugged my kobo in and it downloads very slowly and an hour later very little progress.
I have wasted the whole evening trying to download books!
Any advice?
Jess

davidfor · 12-25-2012, 07:55 PM

When you set-up a new Kobo device, it downloads the latest firmware and installs it. Then it downloads any books in your account and puts them on the device. Has the initial set-up been done successfully? And how long did it take? The file is about 88MB in size, so it could take a while on a slower connection.

The other way to download books from the Kobo shop is using the Adobe DRM version. The books are downloaded via Adobe Digital Editions and then that is used to put the book onto the device.

12-25-2012, 06:04 PM	#1
Legalisel0ve Junior Member Posts: 2 Karma: 10 Join Date: Dec 2012 Device: Kobo touch	New kobo - can't download books Hi! So I had a kobo earlier as a Christmas gift and be downloaded the desktop app an everything... I've tried two ways to get my books to download... 1 - I tried on the kobo it's self, would say it was downloading but about 45 minutes later it's still not done! 2 - I then bought a book on the website and plugged my kobo in and it downloads very slowly and an hour later very little progress. I have wasted the whole evening trying to download books! Any advice? Jess

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12-25-2012, 07:55 PM	#2
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	When you set-up a new Kobo device, it downloads the latest firmware and installs it. Then it downloads any books in your account and puts them on the device. Has the initial set-up been done successfully? And how long did it take? The file is about 88MB in size, so it could take a while on a slower connection. The other way to download books from the Kobo shop is using the Adobe DRM version. The books are downloaded via Adobe Digital Editions and then that is used to put the book onto the device.