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Old 12-30-2015, 06:13 PM   #1
Andre7890
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Posts: 1
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Join Date: Dec 2015
Device: Kindle Paperwhite
Device not detected

Hi everyone,

I've ever used Calibre without problems with my Kindle Paperwhite before, but today (I didn't use it for a while) it seems that Calibre don't recognise the device (I have Windows 10 and the PC see it).

This is the dubug:

calibre 2.47 isfrozen: True is64bit: False
Windows-8-6.2.9200 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '8', '6.2.9200')
Python 2.7.9
Windows: ('8', '6.2.9200', '', 'Multiprocessor Free')
Successfully initialized third party plugins: DeDRM
USB devices on system:
[u'usb\\vid_046d&pid_c52f&rev_3000&mi_01',
u'usb\\vid_8087&pid_0020&rev_0000',
u'usb\\root_hub20&vid8086&pid3b3c&rev0006',
u'usb\\vid_8087&pid_0020&rev_0000',
u'usb\\vid_0930&pid_0b1f&rev_0100',
u'usb\\vid_1949&pid_0004&rev_0100',
u'usb\\root_hub20&vid8086&pid3b34&rev0006',
u'usb\\vid_0bda&pid_0182&rev_819<',
u'usb\\vid_0a81&pid_0205&rev_0010&mi_00',
u'usb\\vid_046d&pid_c52f&rev_3000',
u'usb\\vid_0a81&pid_0205&rev_0010',
u'usb\\vid_0a81&pid_0205&rev_0010&mi_01',
u'usb\\vid_046d&pid_c52f&rev_3000&mi_00']
Traceback (most recent call last):
File "site-packages\calibre\devices\scanner.py", line 85, in __call__
DriveError: No removable drives found
Drives detected:

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\swd#wpdbusenum#{cff9b78e-e5e3-11e3-824c-806e6f6e6963}#0000000000007e00#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\swd#wpdbusenum#{29d561e7-aafc-11e5-82d1-90fba64c9412}#0000000000002000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{6E659F3C-0C62-40CE-A42C-152421E05FAF}': [{'addr': '192.168.1.13', 'netmask': '255.255.255.0', 'broadcast': '192.168.1.255'}], '{D21A224D-385E-11E5-9BC2-806E6F6E6963}': [{'addr': '127.0.0.1', 'netmask': '255.0.0.0', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...
u'usb\\vid_1949&pid_0004&rev_0100'

Devices possibly connected: None


------------------------------
Could someone please help me?
Thank you in advance, have a nice day.

A.
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Old 12-30-2015, 06:29 PM   #2
eschwartz
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Location: The Beaten Path, USA, Roundworld, This Side of Infinity
Device: Kindle Touch fw5.3.7 (Wifi only)
You are not the first person who has reported that Windows 10 is not reporting their ereader as a removable drive.

Basically, it is a Windows bug.
Reinstalling Windows from scratch has been suggested as a solution -- it seems the problem generally turns up on computers that were upgraded from Windows 7/8/8.1 and not cleanly reinstalld.
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