Troubleshooting Oasis 2017 holes in collections

brudigia · 01-07-2018, 06:49 AM

Hello,
I have just bought a new Kindle Oasis 2017 and I was trying to move all my ebooks and collections bought from Amazon on this new device.
I have more than 1.000 books to move and the first problem was that not all covers showed up, but I am solving this issue manually by deleting the book from the device and reloading it again. It is not painless, but it can slowly be done.
What is more worrying for me is that some of my collections have "holes". These holes show up like in the attached pic
And adding to that, sometimes if I re-load an ebook in one collection, and move to another collection without waiting for the book to load completely, the loaded ebook may appear also in another collection.
Some of these problems disappear when I do a restart, but not always.
Does anybody ever met the same problem ?
Bruno

John Hopper · 01-07-2018, 09:48 AM

Quote:

Originally Posted by brudigia

Hello,
I have just bought a new Kindle Oasis 2017 and I was trying to move all my ebooks and collections bought from Amazon on this new device.
I have more than 1.000 books to move and the first problem was that not all covers showed up, but I am solving this issue manually by deleting the book from the device and reloading it again. It is not painless, but it can slowly be done.
What is more worrying for me is that some of my collections have "holes". These holes show up like in the attached pic
And adding to that, sometimes if I re-load an ebook in one collection, and move to another collection without waiting for the book to load completely, the loaded ebook may appear also in another collection.
Some of these problems disappear when I do a restart, but not always.
Does anybody ever met the same problem ?
Bruno

Yes, I have had the "hole" issue, especially when downloading a load of books. Not sure why but it has only occurred occasionally.

Dr. Drib · 01-07-2018, 10:05 AM

You may be confusing 'ALL' with 'DOWNLOADED'.

I do, however, see the 'hole' between the first and second book, if that's what you're referring to.

June · 01-07-2018, 10:19 AM

Have you waited overnight or so? It does take some time to update with loads of books. Sometimes restart helps, but usually just leave it overnight

JSWolf · 01-07-2018, 10:27 AM

Quote:

Originally Posted by June

Have you waited overnight or so? It does take some time to update with loads of books. Sometimes restart helps, but usually just leave it overnight

And leave it plugged in to a wall charger as well as it could run out of power dealing with so many eBooks.

brudigia · 01-08-2018, 02:47 AM

Quote:

Originally Posted by Dr. Drib

You may be confusing 'ALL' with 'DOWNLOADED'.

I do, however, see the 'hole' between the first and second book, if that's what you're referring to.

Thanks. I kept the ALL because I was trying to download the books to get the cover .
The pic is one example, that particular collection actually has other holes, because there are other books in a second page.

brudigia · 01-08-2018, 02:48 AM

Quote:

Originally Posted by JSWolf

And leave it plugged in to a wall charger as well as it could run out of power dealing with so many eBooks.

Will try, thanks. Though, the indexing apparently is finished.

Atunah · 01-08-2018, 09:23 AM

My Oasis took a couple of days before all my stuff was as it should be. Most all my stuff is straight from amazon, but I have 45 collections and over 3000 books. Then it also got an update and I pushed 200 books onto it. Needless to say, I had to just plug it in and do its thing. Eventually things worked itself out.

Besides the indexing, does it have to do other stuff behind the scenes? Building the cloud, getting the update ready, etc. I don't know, but it sure was find after a couple of days. It was even lagging at some stuff before that.

01-07-2018, 06:49 AM	#1
brudigia Evangelist Posts: 478 Karma: 1401828 Join Date: Oct 2008 Location: Torino - Italy Device: iPAD AirPro M1 12.9, Kindle Scribe, Kobo Elipsa, iPhone XV	Oasis 2017 holes in collections Hello, I have just bought a new Kindle Oasis 2017 and I was trying to move all my ebooks and collections bought from Amazon on this new device. I have more than 1.000 books to move and the first problem was that not all covers showed up, but I am solving this issue manually by deleting the book from the device and reloading it again. It is not painless, but it can slowly be done. What is more worrying for me is that some of my collections have "holes". These holes show up like in the attached pic And adding to that, sometimes if I re-load an ebook in one collection, and move to another collection without waiting for the book to load completely, the loaded ebook may appear also in another collection. Some of these problems disappear when I do a restart, but not always. Does anybody ever met the same problem ? Bruno Attached Thumbnails

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01-07-2018, 10:05 AM	#3
Dr. Drib Grand Sorcerer Posts: 44,748 Karma: 55645321 Join Date: Jan 2007 Location: Peru Device: Kindle: Oasis 3, Voyage WiFi; Kobo: Libra 2, Aura One	You may be confusing 'ALL' with 'DOWNLOADED'. I do, however, see the 'hole' between the first and second book, if that's what you're referring to.

01-07-2018, 10:19 AM	#4
June Addict Posts: 306 Karma: 4508151 Join Date: Aug 2008 Location: Scandinavia Device: Kobo Libra, Oasis 1&2 and others	Have you waited overnight or so? It does take some time to update with loads of books. Sometimes restart helps, but usually just leave it overnight

01-08-2018, 09:23 AM	#8
Atunah Wizard Posts: 1,817 Karma: 23400001 Join Date: May 2012 Location: USA Device: K1/K3/BasicK Voyage/Oasis1/Oasis3	My Oasis took a couple of days before all my stuff was as it should be. Most all my stuff is straight from amazon, but I have 45 collections and over 3000 books. Then it also got an update and I pushed 200 books onto it. Needless to say, I had to just plug it in and do its thing. Eventually things worked itself out. Besides the indexing, does it have to do other stuff behind the scenes? Building the cloud, getting the update ready, etc. I don't know, but it sure was find after a couple of days. It was even lagging at some stuff before that.