Gen3 Warranty/Support on Used Gen3

[tompe]

Originally Posted by Hobohodou

I shall take the answer that I got from bookeen, due to people only having to offer a 28 day warranty on items in the UK =/

Anything after that is goodwill...So 1 year sounds good (also one years warranty from my work, but would prefer to return it to bookeen)

It is correct that EU does not have a law about how much warranty that needs to be offered, But notice that "warranty" or "guarantee" is a legal term with a specific meaning.

There is a consumer protection law in EU that protects the consumer for some years (looking at the net now I see two years mentioned as minimum but I think it is three at least in Sweden). If you got a faulty device the seller have to fix it and that holds for that time.

Never trust what a company tells you about these questions. They usually lies or tell you something that is strictly true but incomplete. Se for example:

http://www.guardian.co.uk/money/2009...umer-guarantee