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Old 03-06-2018, 12:25 PM   #16
Barbara1955
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Plug the Kindle into the PC using the USB> Click on the Kindle On the PC. Open it> Now you should SEE the Books > Now Drag & Drop them in to the correct Folder.... Once done disconnect the Kindle do a Re-Boot You should Now see the e-books
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Old 03-06-2018, 03:41 PM   #17
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Quote:
Originally Posted by DutchieHfx View Post
I hope that this thread is still active and people still pay attention, because I can't figure this out:

I have a 2015 Kindle Paperwhite (don't read on tablet or phone), where I have accumulated well over a thousand books.
Storage Management tells me I've used up 2.84 GB, free: 351 MB.
My homepage lists 47 books, under "ALL" & "DOWNLOADED ".
I did a hard reset, which made no difference.

How can I get my books back?
Can you see the books when connected via USB? If yes, what directory are the books stored in? They have to be inside documents.

Also, if you moved/copied a lot of books, give the Kindle some time to index them. They're not all gonna show up immediately.
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Old 01-01-2019, 09:54 PM   #18
RTrimmer
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A lot of books did not transfer to Kindle for Mac new computer
I bought a new Mac and while a lot of books showed up on the new one in Kindle for Mac, a lot did not.

It says to remove them from the device, but Managing Your Content says that will remove them from all devices and the account -- I have two Kindle Paperwhites. So I haven't pulled that trigger yet.

Advice?
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Old 01-02-2019, 06:28 PM   #19
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"Remove them from the device" is not the same as "Managing Your Content".

If you have books that don't show up on the Mac, then you cannot "remove them from the device" because they aren't there yet. How about using "Managing Your Content" and, book by book, resending the books you want at present?
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Old 01-03-2019, 03:31 AM   #20
HarryT
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Quote:
Originally Posted by RTrimmer View Post
I bought a new Mac and while a lot of books showed up on the new one in Kindle for Mac, a lot did not.

It says to remove them from the device, but Managing Your Content says that will remove them from all devices and the account -- I have two Kindle Paperwhites. So I haven't pulled that trigger yet.

Advice?
Are you saying that the books are not visible in the library view of K4Mac?
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Old 01-03-2019, 08:30 AM   #21
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Quote:
Originally Posted by RTrimmer View Post
I bought a new Mac and while a lot of books showed up on the new one in Kindle for Mac, a lot did not.

It says to remove them from the device, but Managing Your Content says that will remove them from all devices and the account -- I have two Kindle Paperwhites. So I haven't pulled that trigger yet.

Advice?
A pop-up dialog with a message like "The book could not be opened. Please remove the book from your device and redownload it." means that the book file on your system cannot be opened by the the current installation of Kindle for Mac/PC. That can be because of a DRM issue (you re-registered the app) or because the book format is unsupported (KFX format book when KFX has been disabled).

To fix do what it says. In Kindle for PC right click the book cover and choose "Remove from device" then right click it again and choose "Download". (There are equivalent functions on a Mac.)
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Old 01-06-2019, 07:28 PM   #22
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I've been having the same issue with the Kindle app on my Likebook Mars. Sometimes, all my Kindle books on the device disappear, and I need to turn on Wifi to redownload them. This has never been a problem on my Kindle Touch or Kindle DX.
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