Problem with ebook library

nortstudio · 11-24-2009, 11:20 PM

I bought the sony prs-300 less than a month ago. I like it. But after the first time i installed and fired up the software - the program will not work. Even that first time - the program hung up on sync'ing one book I had purchased. Now when I start the program - the only thing that shows up is the main drop menu, no window, no view option to open a window, no nothing!

I have deleted it and reinstalled from the ebook itself, as well as the downloaded the latest from online. I can't tell you what version it is - because it doesn't even have a "about' section in the drop that shows up.

Very frustrated. Please help.

rvdparis · 11-25-2009, 03:35 AM

Hi nortstudio. Do you have a mac? (it's important to tell people what you have so they can help)

If you do, then see this link

https://www.mobileread.com/forums/showthread.php?t=58268

The EBL software is very problematic for OSX. You must delete nearly everything and reinstall. And anytime you do an update for Leopard (or Snow Leopard), you must reinstall EBL. At least this has been my experience. Please tell us how you make out.

R.

Katti's Cat · 11-25-2009, 04:06 AM

Hmmm, by any chance do you have books in there where you manually changed the name of the file?

I had the same problem: downloaded books, change the filename and the synching wasn't working.

Worked it out eventually through elemination (well Sony tried everything else). Once I deleted the renamed files the synching worked fine.

Now I rename in Calibri only

nortstudio · 11-25-2009, 10:30 AM

Thanks for the help. I finally did the reinstall after finding all the objects to delete.

nortstudio · 11-28-2009, 09:48 AM

Sorry folks. I realized that I never gave the full run down of what I was using...

I have a MacBook Pro (2.4 ghz) from around late 2007/early 2008. I am running 10.5.8, and have the sony PRS-300.

The suggestion to remove all components of the install - and then reinstall the Sony software from the web download (presumably the most updated version available), is working so far.

Keep your fingers crossed!

Thanks again for all the help.

11-24-2009, 11:20 PM	#1
nortstudio Member Posts: 11 Karma: 16 Join Date: Nov 2009 Location: Brooklyn Device: Sony PRS-300	Problem with ebook library I bought the sony prs-300 less than a month ago. I like it. But after the first time i installed and fired up the software - the program will not work. Even that first time - the program hung up on sync'ing one book I had purchased. Now when I start the program - the only thing that shows up is the main drop menu, no window, no view option to open a window, no nothing! I have deleted it and reinstalled from the ebook itself, as well as the downloaded the latest from online. I can't tell you what version it is - because it doesn't even have a "about' section in the drop that shows up. Very frustrated. Please help.

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11-25-2009, 03:35 AM	#2
rvdparis Connoisseur Posts: 53 Karma: 140 Join Date: Apr 2009 Device: Kindle Touch + iPad 1 + iPhone 4	Hi nortstudio. Do you have a mac? (it's important to tell people what you have so they can help) If you do, then see this link https://www.mobileread.com/forums/showthread.php?t=58268 The EBL software is very problematic for OSX. You must delete nearly everything and reinstall. And anytime you do an update for Leopard (or Snow Leopard), you must reinstall EBL. At least this has been my experience. Please tell us how you make out. R.

11-25-2009, 04:06 AM	#3
Katti's Cat Wizard Posts: 2,259 Karma: 175640 Join Date: Nov 2009 Location: Brisbane Australia Device: Sony PRS-600	Hmmm, by any chance do you have books in there where you manually changed the name of the file? I had the same problem: downloaded books, change the filename and the synching wasn't working. Worked it out eventually through elemination (well Sony tried everything else). Once I deleted the renamed files the synching worked fine. Now I rename in Calibri only

11-25-2009, 10:30 AM	#4
nortstudio Member Posts: 11 Karma: 16 Join Date: Nov 2009 Location: Brooklyn Device: Sony PRS-300	Thanks for the help. I finally did the reinstall after finding all the objects to delete.

11-28-2009, 09:48 AM	#5
nortstudio Member Posts: 11 Karma: 16 Join Date: Nov 2009 Location: Brooklyn Device: Sony PRS-300	Sorry folks. I realized that I never gave the full run down of what I was using... I have a MacBook Pro (2.4 ghz) from around late 2007/early 2008. I am running 10.5.8, and have the sony PRS-300. The suggestion to remove all components of the install - and then reinstall the Sony software from the web download (presumably the most updated version available), is working so far. Keep your fingers crossed! Thanks again for all the help.

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