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Old 08-12-2024, 07:33 PM   #1
Aleron Ives
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Kobo Download Error

I just bought a Kobo book and attempted to download it with ADE as usual, and I get the error:

E_ADEPT_DOCUMENT_TOO_SHORT

Various web sources indicates this means the book file I'm trying to download is corrupt. Do I have to contact Kobo support for this, or is there another solution?
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Old 08-12-2024, 09:06 PM   #2
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It's probably worth while reaching out to Kobo
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Old 08-12-2024, 11:33 PM   #3
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Last time I ran into that error, we needed to re-authorize ADE on the computer.
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Old 08-13-2024, 12:42 AM   #4
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Thanks, I guess I'll have to research how to do that and contact Kobo support if it doesn't work.
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Old 08-13-2024, 01:11 AM   #5
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I removed my authorisation and authorised again, but the error persists.
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Old 08-13-2024, 01:45 AM   #6
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So, I just chatted with the Minerva chatbot and an agent who claimed to reset the license for the book and advised me to update ADE before trying again.

Since I'm using Linux, I don't want to risk breaking my currently working version of ADE 2.0 for an update that might not help.

Has anyone else had a license reset that solved a download error before? Should I try to download again with ADE 2.0, risk updating ADE, or potentially switch to the Calibre DeACSM plugin and give up ADE entirely?

*edit*

The error persists on ADE 2.0, even after deleting the Adept key from the registry and re-authorising yet again.

Last edited by Aleron Ives; 08-13-2024 at 02:06 AM.
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Old 08-13-2024, 02:48 AM   #7
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Originally Posted by Aleron Ives View Post
Should I try to download again with ADE 2.0, risk updating ADE, or potentially switch to the Calibre DeACSM plugin and give up ADE entirely?
I tend to recommend the latter. I once used ADE 4.x successfully (you can install it easily via winetricks). Nowadays, I only use the DeACSM plugin (but not often, since most of the epubs are drm-free in Germany).
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Old 08-13-2024, 06:15 AM   #8
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Maybe try downloading with the Libby website?

Edit: I mean use the Libby website to get the ACSM file, and then use ADE.
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Old 08-13-2024, 04:58 PM   #9
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Quote:
Originally Posted by Aleron Ives View Post
So, I just chatted with the Minerva chatbot and an agent who claimed to reset the license for the book and advised me to update ADE before trying again.

Since I'm using Linux, I don't want to risk breaking my currently working version of ADE 2.0 for an update that might not help.

Has anyone else had a license reset that solved a download error before? Should I try to download again with ADE 2.0, risk updating ADE, or potentially switch to the Calibre DeACSM plugin and give up ADE entirely?

*edit*

The error persists on ADE 2.0, even after deleting the Adept key from the registry and re-authorising yet again.
Fyi one can easily backup and restore the ADE activation from the device. Just backup the .adobe-digital-editions folder. In fact by restoring this to other devices it avoids having to go through the ADE activation steps.

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Old 08-14-2024, 01:29 AM   #10
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Maybe try downloading with the Libby website?
It's a Kobo book, not a library book, so Libby can't help me.

I just bought a second book to test with, and I can't download that one, either. It appears something has changed on Adobe's end, and my ADE 2.0 installation doesn't work anymore.

I guess the next thing to do is to set up another Adobe account and try to configure the DeACSM plugin? Sigh...
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Old 08-14-2024, 03:28 AM   #11
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I guess the next thing to do is to set up another Adobe account and try to configure the DeACSM plugin? Sigh...
FWIW, the DeACSM plugin can create an anonymous authorization for you as part of the (simple) setup process. You therefore don't need to set up a new Adobe account before installing it.

There's a clear and helpful Readme file included in the DeACSM zip.
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Old 08-14-2024, 03:35 AM   #12
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The DeACSM plugin ought to be able to use your existing Adobe account. I certainly have mine set up with my original AdobeID
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Old 08-14-2024, 03:57 AM   #13
Aleron Ives
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FWIW, the DeACSM plugin can create an anonymous authorization for you as part of the (simple) setup process. You therefore don't need to set up a new Adobe account before installing it.
Yes, I saw that in the setup instructions, but are there any downsides to this? I don't really understand how the anonymous authorisations work, unless they're exploiting some kind of loophole in Adobe's security where Adobe doesn't bother to check that your machine ID is tied to an e-mail address before letting you download books.
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Old 08-14-2024, 04:00 AM   #14
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The DeACSM plugin ought to be able to use your existing Adobe account. I certainly have mine set up with my original AdobeID
Yes, but the README warns you not to do this, in case Adobe tightens security at some point and starts detecting and banning people for using an unofficial ADE implementation. Has anyone actually been banned for using DeACSM?

From a practical standpoint, I suppose it wouldn't matter that much if my existing account did get banned, since ADE isn't working anymore, anyway...
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Old 08-14-2024, 04:18 AM   #15
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Yes, I saw that in the setup instructions, but are there any downsides to this?
I haven't noticed any - unless you regard the fact that you can't add Calibre-downloaded books to your ADE library as a downside. I'm perfectly happy having them in my Calibre Library instead. I've been using it for a few weeks, with an anonymous authorization, and haven't noticed any problems beyond that.

I also don't understand how it works. But the fact that it does work is enough for me.
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