New update in sight

mgmueller · 05-21-2010, 07:44 AM

Feedback from Spring Design's support:
"We have solved the issue related to covers.
In order to put Dictionary back and some other issues, we are going to release a new update soon."
Considering their responsiveness and reliability so far, I consider them a valid source.

NNolan · 05-21-2010, 05:03 PM

Great! Now that I know I have to keep the LCD active for at least 30 minutes I might be able to get this one without a call to Customer Service and/or a factory reset.

mgmueller · 09-19-2010, 03:03 PM

Quote:

Originally Posted by mgmueller

Feedback from Spring Design's support:
"We have solved the issue related to covers.
In order to put Dictionary back and some other issues, we are going to release a new update soon."
Considering their responsiveness and reliability so far, I consider them a valid source.

Did anyone get a firmware update since May?
I'm still "stuck" with the "no dictionary" one.
4 months ago, customer support did promise a new update "soon"...

NNolan · 09-19-2010, 07:05 PM

I left my wifi on for a week or so back in July and again in August because somebody mentioned in another forum that they'd been talking to Spring Design support and a firmware update was coming for the Alex "soon". I haven't seen it yet, and now I'm busy playing with the Sony 350. I really want a Pearl screen Alex, but if such a beast never appears the new Sony readers are a pretty good substitute.

05-21-2010, 07:44 AM	#1
mgmueller Member Retired Posts: 3,308 Karma: 13024950 Join Date: Nov 2008 Location: Augsburg (near Munich), Germany Device: 26 Readers, 44 Tablets	New update in sight Feedback from Spring Design's support: "We have solved the issue related to covers. In order to put Dictionary back and some other issues, we are going to release a new update soon." Considering their responsiveness and reliability so far, I consider them a valid source.

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05-21-2010, 05:03 PM	#2
NNolan Compulsive Gadget Geek Posts: 395 Karma: 4219324 Join Date: Mar 2010 Location: Almost Canada Device: One of each, and two in some cases	Great! Now that I know I have to keep the LCD active for at least 30 minutes I might be able to get this one without a call to Customer Service and/or a factory reset.

09-19-2010, 07:05 PM	#4
NNolan Compulsive Gadget Geek Posts: 395 Karma: 4219324 Join Date: Mar 2010 Location: Almost Canada Device: One of each, and two in some cases	I left my wifi on for a week or so back in July and again in August because somebody mentioned in another forum that they'd been talking to Spring Design support and a firmware update was coming for the Alex "soon". I haven't seen it yet, and now I'm busy playing with the Sony 350. I really want a Pearl screen Alex, but if such a beast never appears the new Sony readers are a pretty good substitute.

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