Anyone has DXG can help me run dmesg? I suspect my 2nd hand DXG has no 3G module

[e-ghost]

Hi all,

I need DXG users' help on this. From setteing, I can see Network Capability: 3G. But when I "Turn on wifi", it end up time out. I suspect the one I got has no 3G module in it. I tried to run dmesg and cannot see any message that looks like the 3G module being initiated. Can any DXG user tell me what will be the message in dmesg if there is 3G module present?

Also, if I really missed the 3G module, can I purchase a spare DTP-600W to re-enable the 3G?

Many thanks!

[knc1]

What firmware version are you now running on that device?
The reason I ask is because you may be missing wan firmware/software rather than the hardware.

= = = =

The 3G modem appears as a ppp device on usb (it is, you 'talk' to it with AT commands just like any other external modem).
You should see ppp/pppd initialization messages, if not in dmesg, in the system messages log.

[e-ghost]

Thanks knc1! So the string that I should look for is "ppp"? But I really can't find "ppp" in dmesg. And if grep by "usb", I got the follow. So am I really missed the 3G module from my seller????

[root@kindle root]# dmesg | grep usb
usb: Host 1 host (serial) registered
usb: OTG gadget (isp1504) registered
arcotg_udc: I def:bnd::usb_gadget_register_driver - gadget arc_udc bound to driver g_file_storage
arcotg_udc: I def:usi::suspend_irq - suspend_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:uri::resume_irq - resume_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:unrg::usb_gadget_unregister_driver - unregistered gadget driver 'g_file_storage'
usb0: Ethernet Gadget, version: May Day 2005
usb0: using arc_udc, OUT ep1out IN ep1in STATUS ep2in
usb0: MAC ee:19:00:00:00:00
usb0: HOST MAC ee:49:00:00:00:00
usb0: RNDIS ready
arcotg_udc: I def:bnd::usb_gadget_register_driver - gadget arc_udc bound to driver ether
arcotg_udc: I def:usi::suspend_irq - suspend_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:uri::resume_irq - resume_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:usi::suspend_irq - suspend_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:uri::resume_irq - resume_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:usi::suspend_irq - suspend_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:uri::resume_irq - resume_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:cc1+=1,D-=0:get_usb_connection_status - USB connected to a type 1 charger
arcotg_udc: I def:chs+=1,D-=0:get_usb_connection_status - USB connected to a host
arcotg_udc: I def:usi::suspend_irq - suspend_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:uri::resume_irq - resume_irq: usb_slave_regs->usbintr:157
usb0: high speed config #2: 500 mA, Ethernet Gadget, using RNDIS
arcotg_udc: I def:usi::suspend_irq - suspend_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:usi::suspend_irq - suspend_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:uri::resume_irq - resume_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:usi::suspend_irq - suspend_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:uri::resume_irq - resume_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:cc1+=1,D-=0:get_usb_connection_status - USB connected to a type 1 charger
arcotg_udc: I def:chs+=1,D-=0:get_usb_connection_status - USB connected to a host
arcotg_udc: I def:usi::suspend_irq - suspend_irq: usb_slave_regs->usbintr:157
arcotg_udc: I def:uri::resume_irq - resume_irq: usb_slave_regs->usbintr:157
usb0: high speed config #2: 500 mA, Ethernet Gadget, using RNDIS

Thanks a lot!

[thatworkshop]

If you don't have ppp in dmesg, it highly suggests SIM module is not there.

What do you see when you do "modprobe -l" ?

Just open it. It's easy.

[e-ghost]

forgot to mention, I am at 3.2.1 by now. But this symptom start since 2.5.8 when I receive the unit:

[root@kindle root]# modprobe -l
/lib/modules/2.6.22.19-lab126/kernel/fs/fuse/fuse.ko
/lib/modules/2.6.22.19-lab126/kernel/fs/nls/nls_ascii.ko
/lib/modules/2.6.22.19-lab126/kernel/fs/nls/nls_utf8.ko
/lib/modules/2.6.22.19-lab126/kernel/lib/crc-ccitt.ko
/lib/modules/2.6.22.19-lab126/kernel/sound/arm/mxc-alsa-pmic.ko
/lib/modules/2.6.22.19-lab126/kernel/sound/core/snd-page-alloc.ko
/lib/modules/2.6.22.19-lab126/kernel/sound/core/snd-pcm.ko
/lib/modules/2.6.22.19-lab126/kernel/sound/core/snd.ko
/lib/modules/2.6.22.19-lab126/kernel/sound/core/snd-timer.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/base/firmware_class.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/video/eink/legacy/eink_fb_shim.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/video/eink/hal/eink_fb_hal_emu.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/video/eink/hal/eink_fb_hal.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/video/eink/hal/eink_fb_hal_broads.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/usb/core/usbcore.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/usb/host/ehci-hcd.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/usb/serial/usbserial.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/usb/serial/option.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/usb/mon/usbmon.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/usb/gadget/g_file_storage.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/usb/gadget/arcotg_udc.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/usb/gadget/g_serial.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/usb/gadget/g_ether.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/net/slhc.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/net/ppp_async.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/net/ppp_generic.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/net/ppp_synctty.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/net/ppp_deflate.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/net/wan/mwan.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/char/watchdog/mxc_wdt.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/mxc/charger/charger.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/input/keyboard/mxc_keyb.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/input/misc/uinput.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/input/fiveway/fiveway.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/input/evbug.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/input/tsdev.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/input/joydev.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/input/mousedev.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/i2c/chips/mma7455L.ko
/lib/modules/2.6.22.19-lab126/kernel/drivers/i2c/chips/mma7660F.ko
[root@kindle root]#

Also:

[root@kindle root]# dmesg | grep wan
mwan: I mwan_init:init:mario WAN hardware driver 1.1.6

[root@kindle root]# grep wan /var/log/messages
100806:002520 system: E wancontrol:usdf:USB serial device failure
100806:002520 system: E wancontrol:wspf:WAN USB serial port failure -- aborting
100806:002523 system: I wancontrolcrocessing "wanoffkill"
100806:002529 wand[2763]: I lipc:evts:name=powerStateChanged, origin=com.lab126.wan, fparam=0:Event sent
100806:002529 wand[2763]: I def:wpstate:state=powerStateDown:wan power state changed
100806:002529 wand[2763]: E def:wanon:status=-16:can't turn wan on
100806:002529 wand[2763]: I def:restrtwan::restarting wan
100806:002529 wand[2763]: I lipc:evts:name=nonfatalFailure, origin=com.lab126.wan, fparam=-16:Event sent
100806:002529 wand[2763]: I lipc:evts:name=powerStateChanged, origin=com.lab126.wan, fparam=3:Event sent
100806:002529 wand[2763]: I def:wpstate:state=powerStateStarting:wan power state changed
100806:002529 cvm[3835]: I LipcService:EventArrived:source=com.lab126.wan,nam e=powerStateChanged,arg0=0,arg1=<None>:
100806:002529 cvm[3835]: I LipcService:EventArrived:source=com.lab126.wan,nam e=nonfatalFailure,arg0=-16,arg1=<None>:
100806:002529 cvm[3835]: I LipcService:EventArrived:source=com.lab126.wan,nam e=powerStateChanged,arg0=3,arg1=<None>:
100806:002529 system: I wancontrolcrocessing "wanon"
100806:002535 cmd[4603]: I lipc:gsprop=cmState, source=com.lab126.wan:Get string property
100806:002535 cmd[4603]: I def:connectreq:intf_name=wan:Sending a connection request
100806:002535 cmd[4603]: I lipc:ssprop=cmConnMode, source=com.lab126.wan:Set string property
100806:002535 cmd[4603]: I lipc:ssprop=cmConnect, source=com.lab126.wan:Set string property
100806:002553 system: E wancontrol:usdf:USB serial device failure
100806:002553 system: E wancontrol:wspf:WAN USB serial port failure -- aborting
100806:002555 wand[2763]: I lipc:evts:name=powerStateChanged, origin=com.lab126.wan, fparam=0:Event sent
100806:002555 wand[2763]: I def:wpstate:state=powerStateDown:wan power state changed
100806:002555 wand[2763]: I def:wanonf2::can't turn wan on too many times; giving up
100806:002555 wand[2763]: I lipc:evts:name=fatalFailure, origin=com.lab126.wan, fparam=-16:Event sent
100806:002555 wand[2763]: I lipc:evts:name=cmStateChange, origin=com.lab126.wan, fparam=NA:Event sent
100806:002555 wand[2763]: I lipc:evts:name=cmIntfNotAvailable, origin=com.lab126.wan:Event sent
100806:002555 cmd[4603]: I def:statechange::New Status for wan is NA
100806:002555 cvm[3835]: I LipcService:EventArrived:source=com.lab126.wan,nam e=powerStateChanged,arg0=0,arg1=<None>:
100806:002555 cvm[3835]: I LipcService:EventArrived:source=com.lab126.wan,nam e=fatalFailure,arg0=-16,arg1=<None>:
100806:002555 cvm[3835]: I LipcService:EventArrived:source=com.lab126.wan,nam e=cmStateChange,arg0=NA,arg1=<None>:
100806:002555 cvm[3835]: I LipcService:EventArrived:source=com.lab126.wan,nam e=cmIntfNotAvailable,arg0=<None>,arg1=<None>:
100806:002555 cvm[3835]: I lipc:siprop=enable, source=com.lab126.wan, value=0:Set int property

[e-ghost]

may be usb can talk me something?

[root@kindle root]# grep usb /var/log/messages
100806:003300 rmmod: ERROR: Module usbserial does not exist in /proc/modules
100806:003302 rmmod: ERROR: Module usbcore does not exist in /proc/modules
100806:003307 arcotg_udc: I def:uri::resume_irq - resume_irq: usb_slave_regs->usbintr:157
100806:003307 arcotg_udc: I def:cc1+=1,D-=0:get_usb_connection_status - USB connected to a type 1 charger
100806:003307 arcotg_udc: I def:chs+=1,D-=0:get_usb_connection_status - USB connected to a host
100806:003307 arcotg_udc: I def:usi::suspend_irq - suspend_irq: usb_slave_regs->usbintr:157
100806:003307 cvm[3833]: I LipcService:EventArrived:source=com.lab126.hal,nam e=usbPlugIn,arg0=<None>,arg1=<None>:
100806:003307 cvm[3833]: E SystemServiceImpl:UnhandledEvent:event=usbPlugIn:H AL Event
100806:003307 lipc-send-event[5214]: I lipc:evts:name=usbPlugIn, origin=com.lab126.hal:Event sent
100806:003307 arcotg_udc: I def:uri::resume_irq - resume_irq: usb_slave_regs->usbintr:157
100806:003307 usb0: high speed config #2: 500 mA, Ethernet Gadget, using RNDIS
[root@kindle root]#

[root@kindle root]# cat /proc/modules
mxc_alsa_pmic 36480 1 - Live 0xbf0d2000
snd_pcm 84421 1 mxc_alsa_pmic, Live 0xbf0fb000
snd_page_alloc 8520 1 snd_pcm, Live 0xbf0b6000
snd_timer 24740 1 snd_pcm, Live 0xbf0ae000
snd 49188 5 mxc_alsa_pmic,snd_pcm,snd_timer, Live 0xbf0a0000
g_ether 28364 0 - Live 0xbf098000
mma7660F 28376 0 - Live 0xbf0f3000
mxc_keyb 18968 1 - Live 0xbf0ed000
uinput 10816 0 - Live 0xbf0e9000
fuse 48404 2 - Live 0xbf0dc000
arcotg_udc 48724 1 g_ether, Live 0xbf0c5000
charger 28992 1 arcotg_udc, Live 0xbf0bc000
mwan 8052 0 - Live 0xbf000000
eink_fb_shim 126620 0 - Live 0xbf078000
eink_fb_hal_broads 370172 0 - Live 0xbf01c000
eink_fb_hal 58884 6 eink_fb_shim,eink_fb_hal_broads, Live 0xbf00c000
fiveway 20352 1 - Live 0xbf006000

[knc1]

The required drivers are loaded, but that "usb failure" is not good.

You will have to open it up and look.
The 3G modem card may be missing or just dead.

You should be able to find a teardown or two indexed in the master index for the DXG.

[e-ghost]

thanks knc1! just did it. the 3g module was not there at all.

but I saw the SIM is still here. If I buy a anyDATA DTP-600W and insert back to it, will I get the 3G back? (that part change will not affect right?)





Thanks a lot!

[knc1]

SIM card and antenna are still there.
Your just missing the modem/radio.

- - - -

I think I have Kindle 3G modem/radio card(s), if your in the USA, PM me about them.

[e-ghost]

Originally Posted by knc1

SIM card and antenna are still there.
Your just missing the modem/radio.
- - - -
I think I have Kindle 3G modem/radio card(s), if your in the USA, PM me about them.

Thanks a lot! Too bad I am not in US. I am in Hong Kong....

Oh I want to ask one more thing as well! Can I tell if I my e-ink panel really a DXG screen? After I dissembled my "DXG", not only the 3G module was gone, my battery is also written in Chinese. Not sure if my screen really a high contract DXG screen or DX normal screen only.

Thanks a lot!

[knc1]

That is normal, the country of manufacture is China.

[e-ghost]

Thanks a lot knc1, just received the 3G module and installed. Got the 3G back immediately and able to register. Thanks!