After Calibre Update Not Recognizing Storage Card

Cajun · 04-29-2016, 09:41 AM

After updating Calibre to 2.56 the software does not recognize the storage card in my Kobo Aura HD. It did previously. I have verified the card is fine. I can drag and drop to the card from Calibre and the card has plenty of Free Space.

Any suggestions?

kovidgoyal · 04-29-2016, 10:36 AM

What OS are you on?

And postt he debug log you get by running calibre in debug mode (Click Preferences->Restart calibre inde bug mode) and plugging in your device.

Cajun · 04-30-2016, 08:15 AM

Windows 7 Pro 64

A folder is generated for the debug, but the folder is empty and does not contain a text file.

Such as: tmpw9zrcl.txt

Keeping the device plugged in and connected and then restarting Calibre it recognizes the storage card. However, it doesn't recognize the storage card if the device is plugged in after Calibre is opened.

kovidgoyal · 04-30-2016, 12:22 PM

There weren't any changes to device drivers on windows in this release, only OS X.

The debug file will be opened automatically after you quit calibre, is that not happening for you?

kovidgoyal · 04-30-2016, 01:36 PM

Quote:

Originally Posted by Cajun

Keeping the device plugged in and connected and then restarting Calibre it recognizes the storage card. However, it doesn't recognize the storage card if the device is plugged in after Calibre is opened.

Fromt hat it is likely that the storage card is taking too long to settle and become available to the system, calibre waits a few seconds after detecting a device, if the card has not initialized in that time it wont be detected. The workaround, as you discovered, is to plugin in the device before starting calibre.

davidfor · 04-30-2016, 10:45 PM

I have just done a test with my Glo and my Aura H2O. Calibre is showing the SD card for both of them.

Kovid's suggestion that the card hasn't settled down, is probably right. Do you have Windows set to open the drive when connected? If so, is there noticeable time between the main memory and the card opening? You should also check the file system on the card. Any problems might cause the delay.

Cajun · 05-01-2016, 09:49 AM

My card also showed every time. I haven't changed anything with the exception of installing the calibre update. It has worked flawless for years. The storage card has 98-99% Free space. I ususally keep 100 books on the Kobo and swap them out periodically as I read them or need something for work.

Not sure what you mean by setting Windows to open the drive when connected. I believe auto play runs, but is a default setting that I have not modified.

Any help would be appreciated.

davidfor · 05-01-2016, 10:09 AM

Quote:

Originally Posted by Cajun

My card also showed every time. I haven't changed anything with the exception of installing the calibre update. It has worked flawless for years. The storage card has 98-99% Free space. I ususally keep 100 books on the Kobo and swap them out periodically as I read them or need something for work.

Not sure what you mean by setting Windows to open the drive when connected. I believe auto play runs, but is a default setting that I have not modified.

For me autorun opens two Explorer windows; one for the main memory and one for the card. The main memory window opens first and the card window almost immediately after. If Kovid's theory is correct, I would expect a longer delay between the two. Any sort of issue with the card could cause the extra delay.

Other than that, I can't think of anything causing this.

Cajun · 05-02-2016, 01:48 PM

Thanks...yes that is how mine works. No clue why this started happening.

MarjaE · 05-08-2016, 04:05 PM

I have a similar problem with the sd card for my Story Hd. I end up manually transferring files, since I'd have to manually organize them anyway.

tponzo · 05-27-2016, 03:05 AM

I also have this problem with my Pocketbook Touch Lux 3. Calibre tells me that there is no storage card. I tried plugging in device before starting calibre as suggested above. It didn't work.

Cajun · 06-04-2016, 08:18 AM

Calibre now recognizes my Card A and has a Card B which is not active (this is new - I don't have two card slots inmy reader). It works fine now, just like it did before.

04-29-2016, 09:41 AM	#1
Cajun Love to Read Posts: 23 Karma: 1967342 Join Date: Oct 2015 Device: Kobo Aura HD	After Calibre Update Not Recognizing Storage Card After updating Calibre to 2.56 the software does not recognize the storage card in my Kobo Aura HD. It did previously. I have verified the card is fine. I can drag and drop to the card from Calibre and the card has plenty of Free Space. Any suggestions?

04-29-2016, 10:36 AM	#2
kovidgoyal creator of calibre Posts: 43,857 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	What OS are you on? And postt he debug log you get by running calibre in debug mode (Click Preferences->Restart calibre inde bug mode) and plugging in your device. Last edited by kovidgoyal; 04-29-2016 at 10:51 AM.

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04-30-2016, 08:15 AM	#3
Cajun Love to Read Posts: 23 Karma: 1967342 Join Date: Oct 2015 Device: Kobo Aura HD	Windows 7 Pro 64 A folder is generated for the debug, but the folder is empty and does not contain a text file. Such as: tmpw9zrcl.txt Keeping the device plugged in and connected and then restarting Calibre it recognizes the storage card. However, it doesn't recognize the storage card if the device is plugged in after Calibre is opened.

04-30-2016, 12:22 PM	#4
kovidgoyal creator of calibre Posts: 43,857 Karma: 22666666 Join Date: Oct 2006 Location: Mumbai, India Device: Various	There weren't any changes to device drivers on windows in this release, only OS X. The debug file will be opened automatically after you quit calibre, is that not happening for you?

04-30-2016, 10:45 PM	#6
davidfor Grand Sorcerer Posts: 24,907 Karma: 47303748 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	I have just done a test with my Glo and my Aura H2O. Calibre is showing the SD card for both of them. Kovid's suggestion that the card hasn't settled down, is probably right. Do you have Windows set to open the drive when connected? If so, is there noticeable time between the main memory and the card opening? You should also check the file system on the card. Any problems might cause the delay.

05-01-2016, 09:49 AM	#7
Cajun Love to Read Posts: 23 Karma: 1967342 Join Date: Oct 2015 Device: Kobo Aura HD	My card also showed every time. I haven't changed anything with the exception of installing the calibre update. It has worked flawless for years. The storage card has 98-99% Free space. I ususally keep 100 books on the Kobo and swap them out periodically as I read them or need something for work. Not sure what you mean by setting Windows to open the drive when connected. I believe auto play runs, but is a default setting that I have not modified. Any help would be appreciated.

05-02-2016, 01:48 PM	#9
Cajun Love to Read Posts: 23 Karma: 1967342 Join Date: Oct 2015 Device: Kobo Aura HD	Thanks...yes that is how mine works. No clue why this started happening.

05-08-2016, 04:05 PM	#10
MarjaE Guru Posts: 924 Karma: 53902736 Join Date: Jun 2015 Device: multiple	I have a similar problem with the sd card for my Story Hd. I end up manually transferring files, since I'd have to manually organize them anyway.

05-27-2016, 03:05 AM	#11
tponzo Addict Posts: 239 Karma: 237 Join Date: Jun 2010 Location: OH USA Device: Sony PRS 900(gave it to my sister); Sony PRS-T1; onyx book note air	I also have this problem with my Pocketbook Touch Lux 3. Calibre tells me that there is no storage card. I tried plugging in device before starting calibre as suggested above. It didn't work.

06-04-2016, 08:18 AM	#12
Cajun Love to Read Posts: 23 Karma: 1967342 Join Date: Oct 2015 Device: Kobo Aura HD	Calibre now recognizes my Card A and has a Card B which is not active (this is new - I don't have two card slots inmy reader). It works fine now, just like it did before.

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