Companion library only displaying first few books

bkeberle · 01-25-2020, 10:08 PM

Been running into this issue repeatedly where my calibre companion only shows the first 15-16 books alphabetically. I've re-synced my library and confirmed all the books were on the device so I'm not sure what's going on here. I just booted up calibre and connected my device and it's showing all the books as on the device. Now that I'm directly connected to calibre it's showing more books are in my app on my phone, but it's only the letters A and F??

stumped · 01-26-2020, 01:48 AM

did you search the forum? another poster a few months back had a very similar issue which was eventually diagnosed, but only after much poring over log files....

you'd best track that down for clues as there's no official place to send log files to nowadays

stumped · 01-26-2020, 03:00 AM

this thread
https://www.mobileread.com/forums/sh...d.php?t=321792

if nothing in there helps then ask again

pwalker8 · 01-26-2020, 06:49 AM

If you are running an iPhone XS, then you might have run into the iOS CC bug. The solution is to delete CC, reinstall it, then redownload your books. Is there anything there when you look at things like authors, series and the like? If not, that's likely what happened.

bkeberle · 01-28-2020, 10:21 PM

Nope, nothing under author's and series. I'll try some of these methods, thank you for the responses.

bkeberle · 01-28-2020, 10:28 PM

So, I just synced wirelessly and everything is suddenly showing up in CC though...I did bulk edit the comment section to be blank on all my books before this. Oddly enough CC seems to be working when I click on a book, but if I access said book through the search function, immediately crashes. Odd. Will have to explore more.

stumped · 01-29-2020, 01:16 AM

keep exploring but also tell us whether your app is running on android or IOS please, to help focus the advice. some known issues are platform specific

bkeberle · 01-30-2020, 06:23 PM

PC app? It's Windows. My phone is an Iphone XS so it runs IOS, most recent build.

stumped · 01-31-2020, 02:22 AM

Quote:

Originally Posted by bkeberle

PC app? It's Windows. My phone is an Iphone XS so it runs IOS, most recent build.

CC on IOS is in a worse state than CC on android.

in bygone days you could send a CC log file to the developers who would scry it and diagnose.
CC log files still exist, but developers? read changing of the guard and other sad threads

theducks · 01-31-2020, 01:30 PM

Folks. Please give it a break.

We all know CC IOS has issues (and if you have not figured it out, you have not been reading before posting

).

IF there is a new release. And IF there are new issues, by all means, take up the baton again.
Until then... Give it a rest

stumped · 01-31-2020, 01:48 PM

Why bother having the cc forum at all then.
Is the MR position.
1. That help requests should be ignored. In this specific instance we did collectively partially help.
2. If not then what do you suggest.
Seriously, I tried with the constructive suggestion of pointing help references , at the app stores and in the apps, towards the new developers preferred Trello forum and not to here, but that fell flat.

Put up a big sign saying CLOSED, and make it so that only the app owner and mods can post here.

theducks · 01-31-2020, 02:16 PM

The forum exists to help all users. It will not close just because support has slowed/stopped. (FWIW there are a few in this MR section, and others that have moved to the archived section)

You and others, have made the current developer aware of the issues.

Further harassment will not move things forward.

stumped · 01-31-2020, 03:24 PM

" give it a break, give it a rest, ... "

Are you expressing a personal view or speaking on behalf of the site owners/ moderators.

If that is the official position then ok. I will stop posting and stop replying to any posts in this subforum.

I am sure the developer will be delighted with that outcome, but I would prefer to see a public, official clarification of the site's position on why this forum now exists, and whether it will continue to be advertised as the place to come to for official support.

Quoting directly from the about/help page of the calibre companion app, which I purchased:
:"Please feel free to post comments or suggestions in our support forum. You can get help on our support forum..."

pwalker8 · 01-31-2020, 05:04 PM

Quote:

Originally Posted by stumped

" give it a break, give it a rest, ... "

Are you expressing a personal view or speaking on behalf of the site owners/ moderators.

If that is the official position then ok. I will stop posting and stop replying to any posts in this subforum.

I am sure the developer will be delighted with that outcome, but I would prefer to see a public, official clarification of the site's position on why this forum now exists, and whether it will continue to be advertised as the place to come to for official support.

Quoting directly from the about/help page of the calibre companion app, which I purchased:
:"Please feel free to post comments or suggestions in our support forum. You can get help on our support forum..."

Users whose name is highlighted in green are moderators, so no I don't think it's any sort of official response. I suspect the following emoticon is appropriate for what the poster was trying to convey.

theducks · 01-31-2020, 05:18 PM

Quote:

Originally Posted by stumped

" give it a break, give it a rest, ... "

Are you expressing a personal view or speaking on behalf of the site owners/ moderators.

If that is the official position then ok. I will stop posting and stop replying to any posts in this subforum.

I am sure the developer will be delighted with that outcome, but I would prefer to see a public, official clarification of the site's position on why this forum now exists, and whether it will continue to be advertised as the place to come to for official support.

Quoting directly from the about/help page of the calibre companion app, which I purchased:
:"Please feel free to post comments or suggestions in our support forum. You can get help on our support forum..."

Do you wish to make this request official? I can. I will.

Moderator Notice
Please cease.

01-25-2020, 10:08 PM	#1
bkeberle Junior Member Posts: 4 Karma: 10 Join Date: Jan 2020 Device: Iphone XS	Companion library only displaying first few books Been running into this issue repeatedly where my calibre companion only shows the first 15-16 books alphabetically. I've re-synced my library and confirmed all the books were on the device so I'm not sure what's going on here. I just booted up calibre and connected my device and it's showing all the books as on the device. Now that I'm directly connected to calibre it's showing more books are in my app on my phone, but it's only the letters A and F?? Attached Thumbnails

01-31-2020, 01:48 PM	#11
stumped Wizard Posts: 3,305 Karma: 10259306 Join Date: May 2016 Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,	Why bother having the cc forum at all then. Is the MR position. 1. That help requests should be ignored. In this specific instance we did collectively partially help. 2. If not then what do you suggest. Seriously, I tried with the constructive suggestion of pointing help references , at the app stores and in the apps, towards the new developers preferred Trello forum and not to here, but that fell flat. Put up a big sign saying CLOSED, and make it so that only the app owner and mods can post here. Last edited by stumped; 01-31-2020 at 01:50 PM.

01-31-2020, 03:24 PM	#13
stumped Wizard Posts: 3,305 Karma: 10259306 Join Date: May 2016 Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,	" give it a break, give it a rest, ... " Are you expressing a personal view or speaking on behalf of the site owners/ moderators. If that is the official position then ok. I will stop posting and stop replying to any posts in this subforum. I am sure the developer will be delighted with that outcome, but I would prefer to see a public, official clarification of the site's position on why this forum now exists, and whether it will continue to be advertised as the place to come to for official support. Quoting directly from the about/help page of the calibre companion app, which I purchased: :"Please feel free to post comments or suggestions in our support forum. You can get help on our support forum..." Last edited by stumped; 01-31-2020 at 03:35 PM.

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01-26-2020, 01:48 AM	#2
stumped Wizard Posts: 3,305 Karma: 10259306 Join Date: May 2016 Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,	did you search the forum? another poster a few months back had a very similar issue which was eventually diagnosed, but only after much poring over log files.... you'd best track that down for clues as there's no official place to send log files to nowadays

01-26-2020, 03:00 AM	#3
stumped Wizard Posts: 3,305 Karma: 10259306 Join Date: May 2016 Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,	this thread https://www.mobileread.com/forums/sh...d.php?t=321792 if nothing in there helps then ask again

01-26-2020, 06:49 AM	#4
pwalker8 Grand Sorcerer Posts: 7,195 Karma: 70314280 Join Date: Dec 2006 Location: Atlanta, GA Device: iPad Pro, iPad mini, Kobo Aura, Amazon paperwhite, Sony PRS-T2	If you are running an iPhone XS, then you might have run into the iOS CC bug. The solution is to delete CC, reinstall it, then redownload your books. Is there anything there when you look at things like authors, series and the like? If not, that's likely what happened.

01-28-2020, 10:21 PM	#5
bkeberle Junior Member Posts: 4 Karma: 10 Join Date: Jan 2020 Device: Iphone XS	Nope, nothing under author's and series. I'll try some of these methods, thank you for the responses.

01-28-2020, 10:28 PM	#6
bkeberle Junior Member Posts: 4 Karma: 10 Join Date: Jan 2020 Device: Iphone XS	So, I just synced wirelessly and everything is suddenly showing up in CC though...I did bulk edit the comment section to be blank on all my books before this. Oddly enough CC seems to be working when I click on a book, but if I access said book through the search function, immediately crashes. Odd. Will have to explore more.

01-29-2020, 01:16 AM	#7
stumped Wizard Posts: 3,305 Karma: 10259306 Join Date: May 2016 Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,	keep exploring but also tell us whether your app is running on android or IOS please, to help focus the advice. some known issues are platform specific

01-30-2020, 06:23 PM	#8
bkeberle Junior Member Posts: 4 Karma: 10 Join Date: Jan 2020 Device: Iphone XS	PC app? It's Windows. My phone is an Iphone XS so it runs IOS, most recent build.

01-31-2020, 01:30 PM	#10
theducks Well trained by Cats Posts: 29,807 Karma: 54830978 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Folks. Please give it a break. We all know CC IOS has issues (and if you have not figured it out, you have not been reading before posting ). IF there is a new release. And IF there are new issues, by all means, take up the baton again. Until then... Give it a rest

01-31-2020, 02:16 PM	#12
theducks Well trained by Cats Posts: 29,807 Karma: 54830978 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	The forum exists to help all users. It will not close just because support has slowed/stopped. (FWIW there are a few in this MR section, and others that have moved to the archived section) You and others, have made the current developer aware of the issues. Further harassment will not move things forward.