07-08-2011, 08:40 PM | #1 |
Connoisseur
Posts: 59
Karma: 165
Join Date: Aug 2007
Device: Kindle Keyboard, Pocket Edge, Nookd Simple Touch Glowlight, NGP
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Got an used PE from Woot
I ordered two PE's on last woot sale. The black one looks like new but the red one does not have the plastic cover and there are fingerprints. The package of power adapter and usb cord looks different too. What should I do? Ask for refund or something else? I am bit upset since I intend to use them as gifts.
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07-08-2011, 08:48 PM | #2 |
Addict
Posts: 379
Karma: 1033424
Join Date: Dec 2010
Location: WY
Device: Kindle keyboard
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They were listed as new so they should replace it if you contact them. I picked one up and it was new from all indications
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07-08-2011, 11:09 PM | #3 |
Connoisseur
Posts: 76
Karma: 10
Join Date: May 2011
Device: Entourage Edge
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Same thing here. Obviously opened before.
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07-08-2011, 11:28 PM | #4 |
Junior Member
Posts: 5
Karma: 10
Join Date: Jul 2011
Device: PE
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Yep...same here with a red one. No scratches or anything but a little disappointing especially from woot.
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07-08-2011, 11:29 PM | #5 |
Armed with a smile :)
Posts: 1,421
Karma: 2463560
Join Date: Sep 2009
Location: California, USA
Device: enTourage eDGe & Pocket eDGe, Samsung Galaxy Note II
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I believe this happened with the last Woot sale, too -- some were new, some weren't.
Since they sold out of red you might want to test that unit, Thinred, and keep it if it works. Last time Woot exchanged for the people who asked them to, so that is an option. Don't ask me why they didn't go through and remove any that were not pristine . . . . |
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07-09-2011, 06:39 PM | #6 |
lol
Posts: 472
Karma: 1031
Join Date: May 2011
Device: eDGe
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woot will replace them if you ask.
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