Screen stays on 'loading'..

wvg_mr · 06-04-2011, 10:27 AM

All,

Apologies if my question have been discussed or answered somewhere in this forum. Did a quick search, but couldn't find the answer...

Situation: I have a Kobo reader - Software version 1.8.3 (r22907, Dec 2010). Always worked well. However, since my last sync (2 days ago), I can only open the pre-installed books on the Kobo - NOT the books I have purchased from the kobo website. When I try to load/open an ebook I bought, the screen displays the cover, but the loading status bar stays empty. For hours. It does this for all the ebooks I bought (so not related to one specific ebook I bought).

When I try to open these books on the Kobo app on my macbook: no problem. Same for the kobo app on my ipad: I can open & read these ebooks without a problem.

So, it seems to be something with the kobobook reader. I have reset it back to factory settings and synced again, but to no avail. I don't use any other ebook software (e.g., Calibre) to sync with my kobo from my macbook.

Any ideas how to resolve this are appreciated!
Thx in advance & KR,
William

ltr · 06-04-2011, 11:51 AM

Is it the WiFi model? If so, the firmware is not up to date.

ltr

wvg_mr · 06-04-2011, 08:03 PM

Hi LTR - thx for the response. No, my kobo is one of the first ones released 1.5 years ago. Not the new WIFI model.

06-04-2011, 10:27 AM	#1
wvg_mr Junior Member Posts: 2 Karma: 10 Join Date: Jun 2011 Device: Kobo Ebook Reader	Screen stays on 'loading'.. All, Apologies if my question have been discussed or answered somewhere in this forum. Did a quick search, but couldn't find the answer... Situation: I have a Kobo reader - Software version 1.8.3 (r22907, Dec 2010). Always worked well. However, since my last sync (2 days ago), I can only open the pre-installed books on the Kobo - NOT the books I have purchased from the kobo website. When I try to load/open an ebook I bought, the screen displays the cover, but the loading status bar stays empty. For hours. It does this for all the ebooks I bought (so not related to one specific ebook I bought). When I try to open these books on the Kobo app on my macbook: no problem. Same for the kobo app on my ipad: I can open & read these ebooks without a problem. So, it seems to be something with the kobobook reader. I have reset it back to factory settings and synced again, but to no avail. I don't use any other ebook software (e.g., Calibre) to sync with my kobo from my macbook. Any ideas how to resolve this are appreciated! Thx in advance & KR, William

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06-04-2011, 11:51 AM	#2
ltr Addict Posts: 399 Karma: 104628 Join Date: Oct 2010 Location: Canada Device: Kindle PW-2	Is it the WiFi model? If so, the firmware is not up to date. ltr

06-04-2011, 08:03 PM	#3
wvg_mr Junior Member Posts: 2 Karma: 10 Join Date: Jun 2011 Device: Kobo Ebook Reader	Hi LTR - thx for the response. No, my kobo is one of the first ones released 1.5 years ago. Not the new WIFI model.

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