Another Frozen KoBo...

JTH1972 · 08-13-2010, 02:04 AM

Well I prefer to be posting under different circumstances but...

I purchased this unit for my wife a couple of days ago. She just got it today as our anniversary present.

We charged the unit for several hours and ejected it from the computer as recommended. She was able to start read a couple of books when the screen froze and the unit is unresponsive. Nothing works on it and the light doesn't even come on when it's plugged into the computer. We never got more than an hour use out of it

Suggestions? Or is this a faulty unit?

thanks

Jason

zero10 · 08-13-2010, 11:10 AM

Reset button on the back, you will need a paperclip, there is a tiny hole behind the D-Pad, and the reset button is somewhat stiff so it takes a bit of pressure to click it.
Once you have reset it, go to the menus and check the software version, let us know if you are on 1.0 or 1.4.

clayton_e · 11-03-2010, 01:10 AM

Zero, you just saved me such a huge headache. I thought I was going to have to ship this internationally to get it fixed and all because what I thought was too much pressure to reset was just not enough. You rock.

ModReader · 11-03-2010, 12:05 PM

Keep that paperclip on you at all times. Your going to need it.

dmacmart · 11-03-2010, 01:58 PM

You know, pre-1.4 I was paperclipping almost daily. I have not used it since the 1.4 upgrade on my Kobo 1 (touch wood!)

PeterT · 11-03-2010, 03:50 PM

I've only had to paperclip it when I was playing with an SD card in the unit ....

08-13-2010, 02:04 AM	#1
JTH1972 Junior Member Posts: 1 Karma: 10 Join Date: Aug 2010 Device: KoBo	Another Frozen KoBo... Well I prefer to be posting under different circumstances but... I purchased this unit for my wife a couple of days ago. She just got it today as our anniversary present. We charged the unit for several hours and ejected it from the computer as recommended. She was able to start read a couple of books when the screen froze and the unit is unresponsive. Nothing works on it and the light doesn't even come on when it's plugged into the computer. We never got more than an hour use out of it Suggestions? Or is this a faulty unit? thanks Jason

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Kobo Screen Frozen!	LazyReaper	Kobo Reader	29	04-10-2012 12:37 PM
Help! Kobo is worse than frozen. Borders says firmware issue.	MeganJoan	Kobo Reader	16	05-19-2011 11:45 PM
Kobo Frozen on home screen	Duiker	Kobo Reader	28	02-08-2011 10:56 PM
Frozen kobo?	Newuserkobo	Kobo Reader	3	09-07-2010 03:00 PM
Frozen/Locked Kobo	ArthurC	Kobo Reader	1	05-13-2010 12:43 PM

08-13-2010, 11:10 AM	#2
zero10 Member Posts: 18 Karma: 10 Join Date: Jul 2010 Device: Kobo	Reset button on the back, you will need a paperclip, there is a tiny hole behind the D-Pad, and the reset button is somewhat stiff so it takes a bit of pressure to click it. Once you have reset it, go to the menus and check the software version, let us know if you are on 1.0 or 1.4.

11-03-2010, 01:10 AM	#3
clayton_e Junior Member Posts: 1 Karma: 10 Join Date: Nov 2010 Device: Kobo	Zero, you just saved me such a huge headache. I thought I was going to have to ship this internationally to get it fixed and all because what I thought was too much pressure to reset was just not enough. You rock.

11-03-2010, 12:05 PM	#4
ModReader Kobo Posts: 53 Karma: 326 Join Date: Sep 2010 Device: Kobo Aura, Sony PRS-T1, Kobo Wifi	Keep that paperclip on you at all times. Your going to need it.

11-03-2010, 01:58 PM	#5
dmacmart Fanatic Posts: 531 Karma: 696908 Join Date: Jul 2010 Location: Ottawa Canada Device: Kobo Mini, Glo, Arc, H2O, iPhone, iPad 2, (husband)Touch	You know, pre-1.4 I was paperclipping almost daily. I have not used it since the 1.4 upgrade on my Kobo 1 (touch wood!)

11-03-2010, 03:50 PM	#6
PeterT Grand Sorcerer Posts: 12,155 Karma: 73448616 Join Date: Nov 2007 Location: Toronto Device: Nexus 7, Clara, Touch, Tolino EPOS	I've only had to paperclip it when I was playing with an SD card in the unit ....

Advert

Advert