Anyone else's new Kindle 3 rattling when moved / shaken? - Page 8

Bumblebeee · 10-19-2010, 02:31 PM

Thats what I figured. I have a HTC Incredible and I switch on 3G hotspot and connect my kindle to it if I REALLY badly want to download a book instantly.

-Thomas- · 11-18-2010, 05:21 AM

I received my new Kindle 3G (B006A0A...) on Monday and noticed the well-known rattling sound after about 3 hours of usage. I called Amazon Monday night on their international support hotline (I live in Germany) and asked for a replacement. After a 10-minute call everything was OK and the replacement unit was on its way. This morning (Thursday), UPS handed me my new fixed Kindle - that was just 2.5 days after my complaint. Well done, Amazon!

Some notes about the potential damage this screw may cause: On my way home from work I carried my Kindle upside-down in my jacket. At home I turned it back on, entered my password (which still worked), and after that the Kindle's screen froze. It didn't respond to key presses, the 7-second power slide and even the 30-second one. Worse than that: The power slide's LED wouldn't work too, which I guess is a sign for a severe problem. I had to attach it to the charger, and after a while I was able to reset the device.

I guess that the screw shortened a circuit related to the battery while I carried my Kindle upside-down. Would that be possible or is the device sensitive to things like carrying it upside down?

derrickburns · 11-28-2010, 12:43 AM

I have had many, many crashes. So, I took the back cover off of my Kindle 3 and I found 3 screws just bouncing around, THREE. I could not believe this! I screwed the screws back into their proper places, and so far no crashes.

Amazon has already sent me a replacement in the mail, so I won't have take more time to test the unit to see if it crashes.

shaunh7 · 11-30-2010, 06:48 AM

I recieved my Kindle 3 Wifi on Saturday and I heard rattling on it on the Monday.Around this time it crashed and I did a full reset and got it to work again.
I saw this forum and decided to ring Amazon and the guy said it was the first time he had heard of this problem and told me just to carry on using it as normal. I explained that I'd read it was a common problem but he still insisted he'd heard nothing about it. So the call ended and then he rang me back two minutes later to ask if I had shaken the Kindle or dropped it.I told him I was careful with my gadgets and would not shake or drop it so he then offered me a new one in exchange.
It just seems bizarre that he said he'd never heard of this problem.

pathfinder_12 · 12-17-2010, 01:18 PM

yeah mine rattles as well ... crashed once... now all of the sudden of have a black smudge/dot on my screen in the inside... so they are sending me a new one...

Heifzilla · 12-29-2010, 02:14 PM

My Kindle started rattling a few minutes ago. I tried to turn it on and saw something blocking the light on the switch, and then the rattle started. It does sound like either a small screw or a small piece of plastic.

I called CS and they are shipping me another Kindle that should arrive tomorrow. I wonder how much in shipping fees they are wasting due to this issue :/ Hopefully the new one won't have the same issue.

ETA: Mu Kindle just went kaput on me. Won't turn on or anything now. Good thing I called and requested a new one.

l..k · 02-18-2011, 02:59 PM

I received my K3 this week and I am very disappointed. The moment I unpacked it I was examining it in every details and I spot that it was clearly bearing opening marks and it was even not closed together! Next, I noticed the rattling sound...

I went stright to google and foud this thread. Nonthless I decided to fix it myself, the plastic case was bearing clear opening marks already so I did not care about being accused of opening it if I want replacement. Inside 2 screws was rolling freely and next 3 was loose.

There I have important question for all of you brave to DIY. Did it happened again over time? Is it only manufacturing problem or the build material of the kindle which causes screws looseing over time. I just wonder whether fastening the screws was enough or rather I should put some varnish on the screw before fastening it.

Well anyway if it happen again to me I will tear it open again and use some varnish to glue it forewer

cynrh · 02-25-2011, 10:35 AM

Quote:

Originally Posted by l..k

There I have important question for all of you brave to DIY. Did it happened again over time? Is it only manufacturing problem or the build material of the kindle which causes screws looseing over time. I just wonder whether fastening the screws was enough or rather I should put some varnish on the screw before fastening it.

Hi, I posted on 9/17 about my DIY. My Kindle is still operating fine and rattle-free since (so 5 months now). At least in the case of my Kindle, the problem was that the screws were not fully tightened to begin with, and needed only to be fully tightened down. After I tightened them, I also made sure to test that they would hold by lightly testing the tension in the other (loosey) direction - thats the classic way to determine if a screw/socket has been ruined and isn't going to hold. These held just fine. At least so far! GL

wyndslash · 02-25-2011, 03:24 PM

I wonder what the chances of getting a dud are

desertblues · 02-25-2011, 03:30 PM

Quote:

Originally Posted by wyndslash

I wonder what the chances of getting a dud are

I've got three Kindles: two new ones and one replacement (looked it over but looked brand new). I think most of the times it will be alright.

spellbanisher · 02-25-2011, 03:39 PM

Quote:

Originally Posted by wyndslash

I wonder what the chances of getting a dud are

They likelihood should be diminishing. The longer a product has been out, the more streamlined and efficient the production methods become. And if you get a defective one you can always use it as a coaster.

wyndslash · 02-25-2011, 05:40 PM

@desert cool thanks
@spell lol thanks! I think I'll let my uncle shake it around a bit so in case it's defective, he can send it back righ away

spellbanisher · 02-25-2011, 05:58 PM

Quote:

Originally Posted by wyndslash

@desert cool thanks
@spell lol thanks! I think I'll let my uncle shake it around a bit so in case it's defective, he can send it back righ away

Are you sure you wouldn't want a kindle coaster? They're very stylish.

wyndslash · 02-25-2011, 05:59 PM

No thanks

too pricey. We don't even use coasters! I just use scratch paper

spellbanisher · 02-25-2011, 06:04 PM

I use priceless works of art as coasters.

12-29-2010, 02:14 PM	#111
Heifzilla Kinzilla Posts: 21 Karma: 10 Join Date: Dec 2010 Device: KK Wifi/PW Wifi	My Kindle started rattling a few minutes ago. I tried to turn it on and saw something blocking the light on the switch, and then the rattle started. It does sound like either a small screw or a small piece of plastic. I called CS and they are shipping me another Kindle that should arrive tomorrow. I wonder how much in shipping fees they are wasting due to this issue :/ Hopefully the new one won't have the same issue. ETA: Mu Kindle just went kaput on me. Won't turn on or anything now. Good thing I called and requested a new one. Last edited by Heifzilla; 12-29-2010 at 02:32 PM.

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10-19-2010, 02:31 PM	#106
Bumblebeee Junior Member Posts: 9 Karma: 10 Join Date: Oct 2010 Device: Kindle 3	Thats what I figured. I have a HTC Incredible and I switch on 3G hotspot and connect my kindle to it if I REALLY badly want to download a book instantly.

11-18-2010, 05:21 AM	#107
-Thomas- Addict Posts: 325 Karma: 1725 Join Date: Dec 2007 Location: Münster, Germany Device: iRex iLiad v2	I received my new Kindle 3G (B006A0A...) on Monday and noticed the well-known rattling sound after about 3 hours of usage. I called Amazon Monday night on their international support hotline (I live in Germany) and asked for a replacement. After a 10-minute call everything was OK and the replacement unit was on its way. This morning (Thursday), UPS handed me my new fixed Kindle - that was just 2.5 days after my complaint. Well done, Amazon! Some notes about the potential damage this screw may cause: On my way home from work I carried my Kindle upside-down in my jacket. At home I turned it back on, entered my password (which still worked), and after that the Kindle's screen froze. It didn't respond to key presses, the 7-second power slide and even the 30-second one. Worse than that: The power slide's LED wouldn't work too, which I guess is a sign for a severe problem. I had to attach it to the charger, and after a while I was able to reset the device. I guess that the screw shortened a circuit related to the battery while I carried my Kindle upside-down. Would that be possible or is the device sensitive to things like carrying it upside down?

11-28-2010, 12:43 AM	#108
derrickburns Junior Member Posts: 1 Karma: 10 Join Date: Nov 2010 Device: Kindle 3	I have had many, many crashes. So, I took the back cover off of my Kindle 3 and I found 3 screws just bouncing around, THREE. I could not believe this! I screwed the screws back into their proper places, and so far no crashes. Amazon has already sent me a replacement in the mail, so I won't have take more time to test the unit to see if it crashes.

11-30-2010, 06:48 AM	#109
shaunh7 Junior Member Posts: 1 Karma: 10 Join Date: Nov 2010 Device: kindle 3	I recieved my Kindle 3 Wifi on Saturday and I heard rattling on it on the Monday.Around this time it crashed and I did a full reset and got it to work again. I saw this forum and decided to ring Amazon and the guy said it was the first time he had heard of this problem and told me just to carry on using it as normal. I explained that I'd read it was a common problem but he still insisted he'd heard nothing about it. So the call ended and then he rang me back two minutes later to ask if I had shaken the Kindle or dropped it.I told him I was careful with my gadgets and would not shake or drop it so he then offered me a new one in exchange. It just seems bizarre that he said he'd never heard of this problem.

12-17-2010, 01:18 PM	#110
pathfinder_12 Junior Member Posts: 3 Karma: 10 Join Date: Nov 2010 Device: NookColor, Kindle3	yeah mine rattles as well ... crashed once... now all of the sudden of have a black smudge/dot on my screen in the inside... so they are sending me a new one...

02-18-2011, 02:59 PM	#112
l..k Enthusiast Posts: 33 Karma: 10 Join Date: Feb 2011 Device: k3	I received my K3 this week and I am very disappointed. The moment I unpacked it I was examining it in every details and I spot that it was clearly bearing opening marks and it was even not closed together! Next, I noticed the rattling sound... I went stright to google and foud this thread. Nonthless I decided to fix it myself, the plastic case was bearing clear opening marks already so I did not care about being accused of opening it if I want replacement. Inside 2 screws was rolling freely and next 3 was loose. There I have important question for all of you brave to DIY. Did it happened again over time? Is it only manufacturing problem or the build material of the kindle which causes screws looseing over time. I just wonder whether fastening the screws was enough or rather I should put some varnish on the screw before fastening it. Well anyway if it happen again to me I will tear it open again and use some varnish to glue it forewer

02-25-2011, 03:24 PM	#114
wyndslash Wizard Posts: 2,951 Karma: 3000001 Join Date: Feb 2011 Device: Kindle 3 wifi, Kindle Fire	I wonder what the chances of getting a dud are

02-25-2011, 05:40 PM	#117
wyndslash Wizard Posts: 2,951 Karma: 3000001 Join Date: Feb 2011 Device: Kindle 3 wifi, Kindle Fire	@desert cool thanks @spell lol thanks! I think I'll let my uncle shake it around a bit so in case it's defective, he can send it back righ away

02-25-2011, 05:59 PM	#119
wyndslash Wizard Posts: 2,951 Karma: 3000001 Join Date: Feb 2011 Device: Kindle 3 wifi, Kindle Fire	No thanks too pricey. We don't even use coasters! I just use scratch paper

02-25-2011, 06:04 PM	#120
spellbanisher Guru Posts: 826 Karma: 6566849 Join Date: Sep 2010 Location: Bay Area Device: kindle keyboard, kindle fire hd, S4, Nook hd+	I use priceless works of art as coasters.