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Old 03-17-2020, 04:01 PM   #16
PMrev
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Quote:
Originally Posted by ChaosForged View Post
Additional info on #2, after repeated tests, it only happens on my iPad, not on my iPhone despite having the same library synced to it.

For #3, I used that email and received the following:

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<ccfeedback@goldtreeway.com>: connect to goldtreeway.com[74.220.199.6]:25:
Connection timed out
Can you please send a direct email to CCfeedback@goldtreeway.com

I believe our hosting is back up and we should receive your email.

Alex
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Old 03-18-2020, 08:13 AM   #17
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Quote:
Originally Posted by PMrev View Post
The app store developer contact is to the CC website. The in app support email is now:

CCfeedback@goldtreeway.com
you may have fixed the apple store, or fixed some but not all regions,
but in android store ( UK google Play store) the "visit website" still goes to http://www.multipie.co.uk/
and the developer email is still cc_support@support.multipie.co.uk

I appreciate that you are not yet working on Android, but for better or worse( & don't get me started on that! ) you own it, and so you "own" the support sole and contact functions also

if you look back to before you joined , I asked Sam to fix that. he didn't
and I asked the previous owners to fix it - they can't - they surrendered all the needed credentials as part of the sale
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Old 03-18-2020, 04:29 PM   #18
PMrev
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Posts: 33
Karma: 1012
Join Date: Feb 2020
Device: kindle
Quote:
Originally Posted by stumped View Post
you may have fixed the apple store, or fixed some but not all regions,
but in android store ( UK google Play store) the "visit website" still goes to http://www.multipie.co.uk/
and the developer email is still cc_support@support.multipie.co.uk

I appreciate that you are not yet working on Android, but for better or worse( & don't get me started on that! ) you own it, and so you "own" the support sole and contact functions also

if you look back to before you joined , I asked Sam to fix that. he didn't
and I asked the previous owners to fix it - they can't - they surrendered all the needed credentials as part of the sale

Oh I see! Android!

Yes will work on updating this.

Thanks,
Alex
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Old 03-19-2020, 09:40 PM   #19
PMrev
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Posts: 33
Karma: 1012
Join Date: Feb 2020
Device: kindle
Quote:
Originally Posted by stumped View Post
you may have fixed the apple store, or fixed some but not all regions,
but in android store ( UK google Play store) the "visit website" still goes to http://www.multipie.co.uk/
and the developer email is still cc_support@support.multipie.co.uk

I appreciate that you are not yet working on Android, but for better or worse( & don't get me started on that! ) you own it, and so you "own" the support sole and contact functions also

if you look back to before you joined , I asked Sam to fix that. he didn't
and I asked the previous owners to fix it - they can't - they surrendered all the needed credentials as part of the sale
Updated the contact information.
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Old 03-20-2020, 02:10 AM   #20
stumped
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Posts: 2,323
Karma: 3545534
Join Date: May 2016
Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,
Quote:
Originally Posted by PMrev View Post
Updated the contact information.
email is fixed yes, thanks
but visit website still goes to "Welcome to MultiPie"
( Uk Google Play Store)
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