Known bugs and solutions

[HarryT]

The purpose of this "sticky" thread is to document known bugs and issues with the Gen3 and - if available - solutions or workarounds for them. Please let's keep this thread strictly factual; general chat can go elsewhere.

I'll start the ball rolling with a couple of known issues and their solutions.

[HarryT]

Q: The "getting started" card says that there should be a user manual on the Gen3, but it's not there.

A: The user guide can be downloaded from:

http://bookeen.free.fr/bin/CybookGen...rGuide_1_0.prc

[HarryT]

Q: I add new fonts to the machine, but they don't show up in the "Font Families" selector, or when I add new fonts, the built-in ones vanish!

A: Create a folder called "Fonts" (the name is case sensitive) under the "CyBook" USB drive and add your TrueType or OpenType fonts to it. If, when you add a new font, it doesn't appear in the selector, go to the "system" folder, and delete the file ".fonts.cache-1". The new fonts should now appear when the Gen3 exits USB connectivity mode.

[CChris]

Hi!

Problem:
Cybook Gen3 is not recognized in Mobipocket Software, not even as a storage card...


Solution:
Unplug the USB-Card-Reader, the Cybook is recognised as a READING DEVICE, not a storage card...
(i use latest version, Build 590)



It seems, that in my case the USB-Card-Reader, which is always plugged in, prevents Mobipocket from recognising the Cybook.
As soon as i shut the card-reader down in Windows (XP Home), Mobipocket suddeny finds the Cybook...

[sm69lover]

the display optimal under Gen3 is reset after the unit is off. That is to say the unit will not save the setting. I like smooth. The black and white refresh method is ugly and displeasure.

[JSWolf]

Originally Posted by sm69lover

the display optimal under Gen3 is reset after the unit is off. That is to say the unit will not save the setting. I like smooth. The black and white refresh method is ugly and displeasure.

According to Derek, that smooth method of refreshing the screen is very poor for pictures. Just so you are aware.

[Trelligan]

It seems to take an exceedingly long time for the Cybook to start up - compared with a paperback, anyway!

Is there a reason for the two screens (the second with some 'animation'), or could they conceivably be skipped and go to the library sooner?

Related question: Is there any way to go directly to the book I was reading, rather than to the library?

(It's still great!)

[Trelligan]

I've probably mixed this up with somebody else's ebook reader, but wasn't there some mention of a Portrait mode?

I couldn't find any mention in the manual.

It's still a great reader!

[Sparrow]

Originally Posted by Trelligan

I've probably mixed this up with somebody else's ebook reader, but wasn't there some mention of a Portrait mode?

Do you mean landscape?
Portrait is the only orientation Gen3 supports.
People are suggesting a landscape option as a useful addition in the 'firmware suggestions' thread.

[adelheid]

Originally Posted by Sparrow

Do you mean landscape?
Portrait is the only orientation Gen3 supports.
People are suggesting a landscape option as a useful addition in the 'firmware suggestions' thread.

PDF does offer a landscape view, I thought?

[Trelligan]

Originally Posted by adelheid

PDF does offer a landscape view, I thought?

Yes, I found the reference. Apparently, someone created a document using Landscape and showed a Cybook displaying it.

Seems like a great idea for some documents . . .

[adelheid]

Originally Posted by Trelligan

Yes, I found the reference. Apparently, someone created a document using Landscape and showed a Cybook displaying it.

Are you quite sure of that? Which reference are you referring to?

[Trelligan]

Originally Posted by adelheid

Are you quite sure of that? Which reference are you referring to?

I found a blog with a picture of a CyBook (uncertain which model) had a page that was in landscape mode. I'd seen this earlier and thought it was a capability of the machine.
As soon as someone mentioned generating a PDF document in landscape, I realized that was how it was done. Silly of me to assume something about the feature set with no documentation from official sources.

While I found the site again, it took a while - and I'm not certain how long it would take me to find it again. The blog was not about CyBooks at all, but the picture was quite clear. Oh, I suppose there might have been some Photoshopping involved, but it didn't seem likely.

Trelligan, off CyBooking again

[delphidb96]

Originally Posted by Trelligan

I found a blog with a picture of a CyBook (uncertain which model) had a page that was in landscape mode. I'd seen this earlier and thought it was a capability of the machine.
As soon as someone mentioned generating a PDF document in landscape, I realized that was how it was done. Silly of me to assume something about the feature set with no documentation from official sources.

While I found the site again, it took a while - and I'm not certain how long it would take me to find it again. The blog was not about CyBooks at all, but the picture was quite clear. Oh, I suppose there might have been some Photoshopping involved, but it didn't seem likely.

Trelligan, off CyBooking again

You *can*, with a PDF file, choose to switch to landscape mode. Can't do it with other ebooks. I know it's part of the menu when you're in a PDF file, but as I refuse to use PDF files, I don't remember more than that.

Derek

[ProfJulie]

Originally Posted by delphidb96

You *can*, with a PDF file, choose to switch to landscape mode. Can't do it with other ebooks. I know it's part of the menu when you're in a PDF file, but as I refuse to use PDF files, I don't remember more than that.

Derek

That's it. The Landscape mode option is only available when you are viewing a PDF file. PDF files don't work well on the CyBook because the CyBook does not reflow anything and you can't zoom. All the PDF files I've copied to my CyBook are practically illegible - the print is so small.