Troubleshooting Kindle 5th stuck on tree picture

makaryba · 03-17-2018, 10:57 AM

Hi Folks!
I was up to sell my old Kindle, and I wanted to restore it's factory data before packing, so I had plugged device into power adapter while booting (tree picture) and suddenly it stucked with ~15% loaded.

Tried with long power button holding, and unplugging the battery, charging about 24h and it changes nothing. Always stops in the same spot.

Is there any way to restore firmware by kubrick for example?

Thx

badgoodDeb · 03-19-2018, 02:34 PM

Did you have it plugged in to a wall charger, for those 24 hours? A computer USB port does not provide as much power as a wall charger does. Plug it back in to the wall charger for 48 hrs or so, till a more knowledgeable person gives a further answer.

03-17-2018, 10:57 AM	#1
makaryba kindled Posts: 3 Karma: 10 Join Date: Jan 2017 Device: PW3	Kindle 5th stuck on tree picture Hi Folks! I was up to sell my old Kindle, and I wanted to restore it's factory data before packing, so I had plugged device into power adapter while booting (tree picture) and suddenly it stucked with ~15% loaded. Tried with long power button holding, and unplugging the battery, charging about 24h and it changes nothing. Always stops in the same spot. Is there any way to restore firmware by kubrick for example? Thx

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03-19-2018, 02:34 PM	#2
badgoodDeb Grand Sorcerer Posts: 8,501 Karma: 64095689 Join Date: Jan 2008 Location: Harrisburg outskirts Device: Palms, K1-4s, iPads, iPhones, KV, KO1	Did you have it plugged in to a wall charger, for those 24 hours? A computer USB port does not provide as much power as a wall charger does. Plug it back in to the wall charger for 48 hrs or so, till a more knowledgeable person gives a further answer.

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