Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Software > Calibre Companion

Notices

Reply
 
Thread Tools Search this Thread
Old 05-05-2019, 04:46 PM   #1
CardcaptorRLH85
Junior Member
CardcaptorRLH85 began at the beginning.
 
Posts: 7
Karma: 10
Join Date: Nov 2011
Location: Michigan, USA
Device: Sprint Galaxy Tab A 10.1 (T587)
Internal Service Error

I have a copy of Calibre Companion purchased from the Amazon app store back in 2012. It's been serving me well since then but I'm having an issue with it now. For some reason, I'm constantly getting an Internal Service Error message every time I open the application. It says that there could be a problem with my phones network connection but, I'm purposely posting this from my phone to show that there's no problem there. I've tried running CC while connected to both Wi-Fi and cellular networks without any progress. This is all on A Sprint Galaxy S10+. If it helps, the copy of CC installed on my Samsung Galaxy Tab A is running just fine.

Thanks for your assistance!
CardcaptorRLH85 is offline   Reply With Quote
Old 05-05-2019, 05:14 PM   #2
chaley
CC Android & calibre dev
chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.
 
Posts: 8,945
Karma: 2737706
Join Date: Jan 2010
Location: UK
Device: Many android devices
Sorry, but I have no idea what an "Internal Service Error" is or where it is coming from. CC doesn't have that message.

If you send me a CC debug log (see this CC FAQ post for instructions) I might be able to give some more info.
chaley is offline   Reply With Quote
Advert
Old 05-06-2019, 01:01 AM   #3
stumped
Wizard
stumped ought to be getting tired of karma fortunes by now.stumped ought to be getting tired of karma fortunes by now.stumped ought to be getting tired of karma fortunes by now.stumped ought to be getting tired of karma fortunes by now.stumped ought to be getting tired of karma fortunes by now.stumped ought to be getting tired of karma fortunes by now.stumped ought to be getting tired of karma fortunes by now.stumped ought to be getting tired of karma fortunes by now.stumped ought to be getting tired of karma fortunes by now.stumped ought to be getting tired of karma fortunes by now.stumped ought to be getting tired of karma fortunes by now.
 
Posts: 1,373
Karma: 1591676
Join Date: May 2016
Device: Samsung tab s , fire HDX 8.9, fire hd 8
try uninstall and reinstall of the app on that device. maybe it had a problem updating itself...

or delete app data which does not uninstall it but makes it like new, then reconfigure it...
stumped is offline   Reply With Quote
Old 05-06-2019, 03:24 PM   #4
CardcaptorRLH85
Junior Member
CardcaptorRLH85 began at the beginning.
 
Posts: 7
Karma: 10
Join Date: Nov 2011
Location: Michigan, USA
Device: Sprint Galaxy Tab A 10.1 (T587)
Smile

I've solved the problem. It was an issue with the Amazon appstore and it's DRM. I had to sign out and sign back in to my Amazon account on my phone to fix it. I discovered the fix in a forum post from 2011 on Android Central.

Thanks for the replies though.
CardcaptorRLH85 is offline   Reply With Quote
Old 05-06-2019, 03:55 PM   #5
chaley
CC Android & calibre dev
chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.chaley ought to be getting tired of karma fortunes by now.
 
Posts: 8,945
Karma: 2737706
Join Date: Jan 2010
Location: UK
Device: Many android devices
Thank you for letting us know.
chaley is offline   Reply With Quote
Advert
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Restoring Metadata Failed (internal buffer error) yonkyunior Calibre 1 10-29-2018 04:16 AM
Cloud provider internal error jjansen Calibre Companion 4 01-13-2018 02:42 AM
500 - Internal Server Error red_phoenix Feedback 37 12-04-2012 12:50 PM
PRS-300 Help: Updated Firmware - Internal Memory Error b-prs300 Sony Reader 2 03-13-2011 03:32 AM
500 Internal Server Error Archon Calibre 2 12-27-2010 09:13 PM


All times are GMT -4. The time now is 03:04 AM.


MobileRead.com is a privately owned, operated and funded community.