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Old 11-29-2019, 10:03 AM   #1
RodrigoFernando
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Windows 10 Pro got downgraded to Home after reinstalling the OS

Hello,

I just installed a new SSD after my old one died and reinstalled Windows 10. The key on my PC always was accepted as Win 10 Pro (used to be Win 7 Pro before) so no idea what the hell just happened. It should activate Pro but whenever I go to the activation window under troubleshooting it says the key on my system is a Win10 Home key. After some googling this exact problem already happened a year before but it doesnt seem to be a thing now, so does anyone know what the reason might be? It sure as hell cant be because I switched my SSD as the key should be on my MB. I used to reinstall my OS often, so Im absolutely certain it is a Win10 Pro key.
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Old 12-04-2019, 09:57 PM   #2
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Contact microsoft support - they should be able to straighten it out. (they helped me when I updated from 8 to 10 and the key got scrambled)
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Old 12-07-2019, 08:22 PM   #3
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Quote:
Originally Posted by RodrigoFernando View Post
Hello,

...The key on my PC always was accepted as Win 10 Pro (used to be Win 7 Pro before) so no idea what the hell just happened...

…? It sure as hell cant be because I switched my SSD as the key should be on my MB. I used to reinstall my OS often, so Im absolutely certain it is a Win10 Pro key.
I take it from your post that you may have originally upgraded from Win 7 using the free entitlement. If so you will likely have a digital licence, so not a physical one on the PC.

If so you may find simply linking the PC to your Microsoft account will give you the correct version when you reinstall Windows. If in the installation process it asks for a product key just bypass it (I think the option is along the lines that you want to enter the key later) and it will activate itself with the preexisting digital licence. Note that through this complete process the PC must be connected to the internet so the digital licence can be accessed.

However, as you now ended up having installed Home on the PC then it may be that in your allowing it to proceed you now have a Home digital licence, in which case RodrigoFernando's suggestion is the only solution.
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