Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Kobo Reader

Notices

Reply
 
Thread Tools Search this Thread
Old 05-19-2017, 01:02 PM   #1
Tikker
Zealot
Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.
 
Posts: 103
Karma: 2329890
Join Date: Jul 2014
Device: Galaxy Tab Pro 8.4, Galaxy S 4, Asus Transformer Prime
brand new aura (2nd edition) dead, won't boot

Had it about 2 weeks now

finished 1 book, just started 2nd, and overnight it's seemingly dropped from 85% battery to completely dead

plug it back into power, and the white charge LED pops on, and screen turns on

the loading process thing, (5 white squares) turn black one at a time but stalls at 4/5 black, then it dies and screen goes black again.

won't boot again

I did install KSM version 8, and it seemed to work fine (it's lived with it for 8 or 9 days)

anything else I can do other than return it?
Tikker is offline   Reply With Quote
Advert
Old 05-19-2017, 01:07 PM   #2
oren64
I need a chapter break
oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.
 
oren64's Avatar
 
Posts: 2,697
Karma: 34894689
Join Date: Mar 2015
Location: Israel
Device: kobo glo
Connect the device to PC with KSM, and sideload the firmware 4.4.9349 mark 6.

EDIT: Download the firmware from here, I meant firmware 4.4.9344.

Last edited by oren64; 05-19-2017 at 01:20 PM.
oren64 is offline   Reply With Quote
Old 05-19-2017, 01:30 PM   #3
rashkae
Fanatic
rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.
 
rashkae's Avatar
 
Posts: 520
Karma: 1044759
Join Date: Jun 2011
Location: Ontario, Canada
Device: Kobo Aura HD
Belay that. If this is Aura 2, (and not Aura One,, who comes up with this model naming scheme), it's not affected by the black screen bug, nor hsould it receive the 4.4.9349 update. (The symptom does sound remarkably similar. any other reports of Aura 2 being affected?).

Edit: I can't see any reference to the 4.4 update even being pushed to the Aura 2. But I suppose it's entirely possible for some value of affiliate code, that did happen, and the kobo reacts the same way. Sorry I can't offer any more insight.

Last edited by rashkae; 05-19-2017 at 01:36 PM.
rashkae is online now   Reply With Quote
Old 05-19-2017, 01:33 PM   #4
tea2
Connoisseur
tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.
 
Posts: 83
Karma: 864936
Join Date: Jul 2011
Location: Canadian Prairies
Device: Kobo Aura 2nd ed, Kindle 2, and iPad Mini.
It affected my 2nd ed Aura too. Was still pushing wrong update for me for most of yesterday after factory resets. I rolled back (9298?)and now it's not pushing any updates.

Last edited by tea2; 05-19-2017 at 02:24 PM.
tea2 is offline   Reply With Quote
Old 05-19-2017, 01:46 PM   #5
rashkae
Fanatic
rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.
 
rashkae's Avatar
 
Posts: 520
Karma: 1044759
Join Date: Jun 2011
Location: Ontario, Canada
Device: Kobo Aura HD
Okay then, I suppose Oren knows more about Kobo firmwares than I do Sorry for sticking my nose in. Carry on.
rashkae is online now   Reply With Quote
Advert
Old 05-19-2017, 01:49 PM   #6
tea2
Connoisseur
tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.
 
Posts: 83
Karma: 864936
Join Date: Jul 2011
Location: Canadian Prairies
Device: Kobo Aura 2nd ed, Kindle 2, and iPad Mini.
I wouldn't have known what to do without you all, so it's all good.
tea2 is offline   Reply With Quote
Old 05-19-2017, 02:42 PM   #7
Tikker
Zealot
Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.
 
Posts: 103
Karma: 2329890
Join Date: Jul 2014
Device: Galaxy Tab Pro 8.4, Galaxy S 4, Asus Transformer Prime
Quote:
Originally Posted by oren64 View Post
Connect the device to PC with KSM, and sideload the firmware 4.4.9349 mark 6.

EDIT: Download the firmware from here, I meant firmware 4.4.9344.
I guess I'm missing something

it doesn't turn on

how am i going to sideload firmware?

it doesn't boot to a stage where you can interact with it
Tikker is offline   Reply With Quote
Old 05-19-2017, 02:52 PM   #8
tea2
Connoisseur
tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.tea2 ought to be getting tired of karma fortunes by now.
 
Posts: 83
Karma: 864936
Join Date: Jul 2011
Location: Canadian Prairies
Device: Kobo Aura 2nd ed, Kindle 2, and iPad Mini.
If it is the result of the bad update, it's potentially still on, so you can either

a) fish around on the dark screen for the connect button (as some others on the Aura One thread did) after you plug it in to your computer
b) or power it off with a brief press and reboot into restore/factory reset, which is what I did.

The only thing I'm not sure of is whether the wifi update is still pushing the bad software for the Aura 2nd ed, which is why I rolled back. It was pushing the bad one on wifi update for quite awhile yesterday. Don't ask me how I know.

Last edited by tea2; 05-19-2017 at 03:34 PM.
tea2 is offline   Reply With Quote
Old 05-19-2017, 03:00 PM   #9
Tikker
Zealot
Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.
 
Posts: 103
Karma: 2329890
Join Date: Jul 2014
Device: Galaxy Tab Pro 8.4, Galaxy S 4, Asus Transformer Prime
ok, so mashing the screen I got it to magically connect

black screen of stupid I guess

I have the ereader open in windows explorer now, so I guess I can put a differnt firmware in now?

Last edited by Tikker; 05-19-2017 at 03:05 PM.
Tikker is offline   Reply With Quote
Old 05-19-2017, 03:00 PM   #10
oren64
I need a chapter break
oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.
 
oren64's Avatar
 
Posts: 2,697
Karma: 34894689
Join Date: Mar 2015
Location: Israel
Device: kobo glo
Quote:
Originally Posted by Tikker View Post
I guess I'm missing something

it doesn't turn on

how am i going to sideload firmware?

it doesn't boot to a stage where you can interact with it
You said you install KSM, When you trying to boot the device do you first get to KSM menu?

If it does't work try performing a manual factory reset.
https://www.kobo.com/help/en-US/arti...aura-edition-2
oren64 is offline   Reply With Quote
Old 05-19-2017, 03:13 PM   #11
Tikker
Zealot
Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.
 
Posts: 103
Karma: 2329890
Join Date: Jul 2014
Device: Galaxy Tab Pro 8.4, Galaxy S 4, Asus Transformer Prime
downloading the 9298 update. which folder do I dump it into?
Tikker is offline   Reply With Quote
Old 05-19-2017, 03:25 PM   #12
oren64
I need a chapter break
oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.oren64 ought to be getting tired of karma fortunes by now.
 
oren64's Avatar
 
Posts: 2,697
Karma: 34894689
Join Date: Mar 2015
Location: Israel
Device: kobo glo
Quote:
Originally Posted by Tikker View Post
downloading the 9298 update. which folder do I dump it into?
If you managed to connect to PC, see https://www.mobileread.com/forums/sh...81&postcount=3
oren64 is offline   Reply With Quote
Old 05-19-2017, 03:26 PM   #13
rashkae
Fanatic
rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.rashkae ought to be getting tired of karma fortunes by now.
 
rashkae's Avatar
 
Posts: 520
Karma: 1044759
Join Date: Jun 2011
Location: Ontario, Canada
Device: Kobo Aura HD
You unzip the update file, and copy the contents into the .kobo directory.
rashkae is online now   Reply With Quote
Old 05-19-2017, 03:44 PM   #14
Tikker
Zealot
Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.Tikker ought to be getting tired of karma fortunes by now.
 
Posts: 103
Karma: 2329890
Join Date: Jul 2014
Device: Galaxy Tab Pro 8.4, Galaxy S 4, Asus Transformer Prime
well, that seems to have fixed it

thanks!

i was about 10 minutes from returning it and finding a differnt e-reader
Tikker is offline   Reply With Quote
Old 05-21-2017, 04:38 PM   #15
Dan5878
Junior Member
Dan5878 began at the beginning.
 
Posts: 6
Karma: 10
Join Date: May 2017
Device: Kobo aura edition 2
I'm having the same black screen but cannot figure out how to connect it to my pc or even charge, I've tried so many usb leads ....bot sure what else I can do as I'm a complete newbie
Dan5878 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
H2O 2nd Edition or Aura One? wroane Kobo Reader 10 05-09-2017 03:45 AM
What Should I Read Next (2nd edition)? HomeInMyShoes Reading Recommendations 5 08-16-2012 02:13 PM
Just got my 2nd hand iLiad from ebay. Cannot boot haihaowu iRex 5 07-17-2009 08:05 AM
Ended Wanted: iRex iLiad - 2nd edition or Book edition Vladinfar Flea Market 2 01-10-2009 12:29 PM
Ended iLiad 2nd Edition kbrede Flea Market 2 07-28-2008 08:33 AM


All times are GMT -4. The time now is 03:46 PM.


MobileRead.com is a privately owned, operated and funded community.