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Old 05-15-2014, 10:29 PM   #1
calvin-c
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Moon+ Pro: Can't read new book

This is ridiculous. I've been using Moon+ Pro on my phone for almost a year now. I don't read a *lot* on my phone but last week, when I went to start a new book, neither a tap nor a long press work any more. All they do is select the book-then I can't find a menu item to open it. Now that's just dumb not to have a menu item for the main purpose of the app. Any suggestions? As far as I can see the developer doesn't offer support, even for the paid version. Certainly there's no manual for it.
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Old 05-17-2014, 12:02 PM   #2
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You can email the developer, if you have the paid version.
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Old 05-18-2014, 12:28 PM   #3
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You can email the developer, if you have the paid version.
True. How unfortunate that paying for the app doesn't require the developer to respond.
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Old 05-18-2014, 05:13 PM   #4
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Originally Posted by calvin-c View Post
This is ridiculous. I've been using Moon+ Pro on my phone for almost a year now. I don't read a *lot* on my phone but last week, when I went to start a new book, neither a tap nor a long press work any more. All they do is select the book-then I can't find a menu item to open it. Now that's just dumb not to have a menu item for the main purpose of the app. Any suggestions? As far as I can see the developer doesn't offer support, even for the paid version. Certainly there's no manual for it.
I normally open a book using Calibre Companion, but I went into Moon+ on my phone directly to see if I had a problem. What do you mean by new book? A book you haven't opened before, and where do you select it from? From the home screen I went to My Files and selected a book from the folder I keep my books in and had no problem.
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Old 05-20-2014, 01:30 PM   #5
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I normally open a book using Calibre Companion, but I went into Moon+ on my phone directly to see if I had a problem. What do you mean by new book? A book you haven't opened before, and where do you select it from? From the home screen I went to My Files and selected a book from the folder I keep my books in and had no problem.
Yes, by new book I mean one I haven't opened before. I used to open it from My Shelf. I've tried opening it from My Files & that doesn't work either-for me. Since I didn't try it before this problem occurred I can't say whether it's failure is part of the problem or not, but I suspect it is.

I assume by 'home screen' you mean the Moon+ home screen? I've found an extraordinarily clumsy workaround. One of Moon+'s option is to add a book to your home screen-and by that it means your device's home screen. From their I'm able to open the book and, once opened, it appears in the 'currently reading' list on the Moon+ home screen. Once I get it there I then go back to delete the shortcut from my device's home screen. Fortunately I still have a *little* room left on that so this works, for now, but if I don't find a solution (or hear back from the developer with a solution) fairly soon I think I'm going to look for a different reader.

Thanks.
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Old 05-20-2014, 01:36 PM   #6
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Now it's *really* weird. I just added a new book & it opens normally. The other books still don't. Those are somewhat new too. One of the things I did when this occurred was delete all books & re-add those I wanted. So the books I added last week won't open by tapping on them but the book I added today (all added from Calibre) will. Now is that weird or what?
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Old 05-21-2014, 12:33 AM   #7
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As far as I can see the developer doesn't offer support, even for the paid version.

The developer hangs around the forums here. I've had him PM me about a problem I mentioned.

Mike
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