Ended PRS 505 [Ended by Moderator due to irregularities] - Page 2

BeTePoK · 12-24-2009, 04:44 PM

Seems like I couldn't get my money back

Quote:

Thank you for contacting PayPal regarding the status of your case
PP-849-364-744. After reviewing your PayPal account we can confirm that the amount of 1,52 USD was the maximum we were able to recover and to credit to your PayPal account.
PayPal has concluded the investigation of your buyer complaint. As our
policy states, we conducted this investigation on a best effort basis and
made no guarantee of funds recovery.
Our investigation has revealed that the seller is at fault. We value your
business and regret that you have had this experience. To avoid similar
experiences in the future, we recommend that you click the "Security
Center" link on any PayPal webpage for tips on how to buy safely online.
I understand your frustration regarding this matter and regret any
inconvenience this might have caused.

What shoud I do now?

rcuadro · 12-25-2009, 12:04 AM

Quote:

Originally Posted by BeTePoK

Seems like I couldn't get my money back

What shoud I do now?

What a load of crap! If it were me I would call my credit card company and issue a complaint. Then again I use my Visa as a source of funds...

BeTePoK · 12-25-2009, 04:02 AM

Money was sent dierctly from account, not from CC. Sorry, Im a bit ignorant with PayPal.
I think I could let myself to post all information about this deal. Here is the transaction deatils:

Quote:

Payment Sent (Unique Transaction ID #8G525142K0091215E)
Sent to:
Christof Hubert
Email:
erazor75@web.de
Amount sent:
-$190,00 USD
Fee amount:
$0,00 USD
Net amount:
-$190,00 USD
Date:
28. Nov 2009
Time:
09:09:54 GMT+01:00
Status:
Unclaimed
Subject:
Christof Hubert
Shipping Address:
SQuast Nuance GmbH
Berlinerstr. 59
D-33397 Rietberg
Germany
Funding Type:
PayPal Funds
Transfer from:
$190,00 USD - PayPal Account

netseeker · 12-25-2009, 11:26 AM

Unfortunately the address seems to be faked. Rietberg does not have a street called "Berlinerstraße". Also the german company register does not contain a company called "SQuast Nuance GmbH". The name of the seller seems to be right, but the last known residence was D-63457 Hanau.

BeTePoK · 12-25-2009, 05:05 PM

Quote:

Originally Posted by netseeker

Unfortunately the address seems to be faked. Rietberg does not have a street called "Berlinerstraße". Also the german company register does not contain a company called "SQuast Nuance GmbH". The name of the seller seems to be right, but the last known residence was D-63457 Hanau.

So, if I understood you right, it's impossible to force legal action against this man?

netseeker · 12-25-2009, 05:36 PM

Quote:

Originally Posted by BeTePoK

So, if I understood you right, it's impossible to force legal action against this man?

No, it's not impossible. The prosecuting authorities might be able to find him based on his (meanwhile closed) e-bay account, the informations given by PayPal or based on the IP-addresses he has used. Since 2008 internet providers must store the connection data for six months in germany.

I was able to find some details about him in less than a hour, hence i guess the prosecuting authorities could be able to identify him.

BeTePoK · 12-25-2009, 05:52 PM

Quote:

Originally Posted by netseeker

No, it's not impossible. The prosecuting authorities might be able to find him based on his (meanwhile closed) e-bay account, the informations given by PayPal or based on the IP-addresses he has used. Since 2008 internet providers must store the connection data for six months in germany.

I was able to find some details about him in less than a hour, hence i guess the prosecuting authorities could be able to identify him.

Thanks for help, I think now I should find the way how I can do this from Belarus. Or at least inform prosecuting authorities about illegal actions made against me.

netseeker · 12-25-2009, 08:24 PM

Quote:

Originally Posted by BeTePoK

Thanks for help, I think now I should find the way how I can do this from Belarus. Or at least inform prosecuting authorities about illegal actions made against me.

Oh well, that could be difficult from Belarus. Hopefully you will find a way to start legal action against the seller. I wrote an email in german to his last known email-address, but unfortunately i don't believe that it will help. Anyway, good luck! I really hope that you will get your money back.

Lilly · 12-27-2009, 07:15 PM

Quote:

Originally Posted by BeTePoK

Thanks for help, I think now I should find the way how I can do this from Belarus. Or at least inform prosecuting authorities about illegal actions made against me.

Wow BeTePok, I just read this thread and wow!

I'm not in the Flea Market forum often. I'm sorry that happened to you.

goldilocks · 12-27-2009, 07:31 PM

I don't use PayPal much anymore but it says "Status: Unclaimed" in the transaction data you provided. Does this mean seller did not claim the funds? And if so, why can't PayPal return the entire amount?

BeTePoK · 12-28-2009, 03:50 AM

Quote:

Originally Posted by goldilocks

I don't use PayPal much anymore but it says "Status: Unclaimed" in the transaction data you provided. Does this mean seller did not claim the funds? And if so, why can't PayPal return the entire amount?

I quoted the details of transaction, but money was claimed one day after I send it. I even got a PM from "Lailoske" informing me that he will send the reader after he get back home. Since the I haven't heard anything from him...
I know, that PayPal have the option called "Buyer Protection", AFAIK it means that they will refund money in full. Unfortunately all what I got is $1,52

Lilly · 12-28-2009, 04:05 AM

Quote:

Originally Posted by BeTePoK

I quoted the details of transaction, but money was claimed one day after I send it. I even got a PM from "Lailoske" informing me that he will send the reader after he get back home. Since the I haven't heard anything from him...
I know, that PayPal have the option called "Buyer Protection", AFAIK it means that they will refund money in full. Unfortunately all what I got is $1,52

Is that a $1.52 or $152 dollars?

BeTePoK · 12-28-2009, 07:56 AM

Quote:

Originally Posted by Lilly

Is that a $1.52 or $152 dollars?

One Dollar and Fifty Two Cents! That's all what I've got!

Quote:

Thank you for contacting PayPal regarding the status of your case
PP-849-364-744. After reviewing your PayPal account we can confirm that the amount of 1,52 USD was the maximum we were able to recover and to credit to your PayPal account. PayPal has concluded the investigation of your buyer complaint. As our policy states, we conducted this investigation on a best effort basis and made no guarantee of funds recovery.

Quote:

no guarantee of funds recovery

WTF???

Exer · 12-28-2009, 02:56 PM

How terrible... Haven't really seen this sort of thing happen much around here, really is a shame to see it in such a close-knit community like MR.

$1.52 refund though, that is almost more insulting than no money at all. Just isn't right.

BeTePoK · 12-28-2009, 03:29 PM

Quote:

Originally Posted by Exer

$1.52 refund though, that is almost more insulting than no money at all.

Absolutely! Pay almost 200 bucks and then get back only 1,52! In-f@cking-credible!

And this is what they call "Buyer Protection"?

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12-25-2009, 11:26 AM	#19
netseeker sleepless reader Posts: 4,763 Karma: 615547 Join Date: Jan 2008 Location: Germany, near Stuttgart Device: Sony PRS-505, PB 360° & 302, nook wi-fi, Kindle 3	Unfortunately the address seems to be faked. Rietberg does not have a street called "Berlinerstraße". Also the german company register does not contain a company called "SQuast Nuance GmbH". The name of the seller seems to be right, but the last known residence was D-63457 Hanau.

12-27-2009, 07:31 PM	#25
goldilocks Addict Posts: 344 Karma: 1222222 Join Date: Aug 2009 Location: Florida Device: Sony PRS-505	I don't use PayPal much anymore but it says "Status: Unclaimed" in the transaction data you provided. Does this mean seller did not claim the funds? And if so, why can't PayPal return the entire amount?

12-28-2009, 02:56 PM	#29
Exer I see Russia! Posts: 205 Karma: 234787 Join Date: Dec 2008 Location: Alaska Device: Etch-A-Sketch	How terrible... Haven't really seen this sort of thing happen much around here, really is a shame to see it in such a close-knit community like MR. $1.52 refund though, that is almost more insulting than no money at all. Just isn't right.

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