Help, deleted file accidentally

peejayw · 07-23-2013, 05:58 PM

I have deleted a folder called (I think) .kobo and now my Glo says "error loading reader! Sorry we couldnt find a reader for this type of content" when I try ti open the book I was reading. Is my Glo now toast?
Thanks

Ripplinger · 07-23-2013, 06:03 PM

I would try doing a factory reset. This method should work since you can't turn the reader on to get the factory reset option in settings:

1. Hold the power button ON for 15-20 seconds to make sure it is off. All lights at the top should be off.
2. Press and HOLD the light button while turning on the Glo. That should put you into a factory reset if that will solve the problem.

This will delete everything from your reader, so make sure you have any books stored on it backed up elsewhere to transfer back to the reader again afterwards.

peejayw · 07-23-2013, 06:29 PM

Phew! That has worked, many thanks.

07-23-2013, 05:58 PM	#1
peejayw Enthusiast Posts: 42 Karma: 5394 Join Date: Jan 2013 Location: NZ Device: Kobo Clara	Help, deleted file accidentally I have deleted a folder called (I think) .kobo and now my Glo says "error loading reader! Sorry we couldnt find a reader for this type of content" when I try ti open the book I was reading. Is my Glo now toast? Thanks

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07-23-2013, 06:03 PM	#2
Ripplinger 350 Hoarder Posts: 3,574 Karma: 8281267 Join Date: Dec 2010 Location: Midwest USA Device: Sony PRS-350, Kobo Glo & Glo HD, PW2	I would try doing a factory reset. This method should work since you can't turn the reader on to get the factory reset option in settings: 1. Hold the power button ON for 15-20 seconds to make sure it is off. All lights at the top should be off. 2. Press and HOLD the light button while turning on the Glo. That should put you into a factory reset if that will solve the problem. This will delete everything from your reader, so make sure you have any books stored on it backed up elsewhere to transfer back to the reader again afterwards.

07-23-2013, 06:29 PM	#3
peejayw Enthusiast Posts: 42 Karma: 5394 Join Date: Jan 2013 Location: NZ Device: Kobo Clara	Phew! That has worked, many thanks.

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