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Old 01-28-2024, 05:27 AM   #16
Patrick Faret
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I use USB to connect to Calibre, which is what I've always done with my other Kobos.
Sincerely
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Old 01-28-2024, 08:35 AM   #17
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Quote:
Originally Posted by Patrick Faret View Post
I use USB to connect to Calibre, which is what I've always done with my other Kobos.
Where do you log in then? You wrote, "no matter how many times I log in". Calibre doesn't require any logging in.
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Old 01-28-2024, 09:17 AM   #18
Patrick Faret
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I have Calibre on my PC, and I connect my Kobo to the PC once Calibre is open.
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Old 01-28-2024, 10:34 AM   #19
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Quote:
Originally Posted by Patrick Faret View Post
Sorry to be a stick-in-the-mud, I also have an Elipsa 2e, but no matter how many times I log in, I can't get my collections back until I go to .
I have to say I'm a bit discouraged.
I've reset it several times without any noticeable progress.
I'm going to end up regretting my Kobo Libra 2
Please post more details.
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Old 01-28-2024, 10:41 AM   #20
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Quote:
Originally Posted by Patrick Faret View Post
I have Calibre on my PC, and I connect my Kobo to the PC once Calibre is open.
Is your Kobo (home screen) Password protected (Is that even possible?)
I just plug in, wait for the Connect /Cancel on either of my Kobo's?

A few ticks later (varies on Windows), and it becomes a Windows drive, a bit later, Calibre discovers it and starts its inventory scan (and On device column appears).

1) Window or your OS must recognize and mount the device so it will be in the file browser before anything else. Check your file manager for a 'Kobo'

2) Once the OS recognizes, Open Preferences in Calibre and see if you have a Ignored Devices icon (will not even be there if none), If there is, see if it (wrongly) lists the Kobo: correct that
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Old 01-28-2024, 12:03 PM   #21
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A very old Calibre might not recognise a newer Kobo?
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Old 01-28-2024, 03:20 PM   #22
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Quote:
Originally Posted by theducks View Post
Is your Kobo (home screen) Password protected (Is that even possible?)
Yes. If you have enabled a PIN (Settings => Energy saving and privacy = PIN LOCK), it will be asked for the PIN before showing the cancel/connect popup if the Kobo is not awake when you connect it to your computer.
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Old 01-29-2024, 05:34 AM   #23
Patrick Faret
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I don't have a PIN on my Kobo. I'm wondering whether my problems with the collections (or shelves) are due to Calibre or the Kobo firmware.
I've reinstalled an earlier version of the firmware, but it hasn't changed anything, so I've come to the conclusion (perhaps wrongly) that the problem is with Calibre.
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Old 01-29-2024, 06:17 AM   #24
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Quote:
Originally Posted by Patrick Faret View Post
I don't have a PIN on my Kobo. I'm wondering whether my problems with the collections (or shelves) are due to Calibre or the Kobo firmware.
I've reinstalled an earlier version of the firmware, but it hasn't changed anything, so I've come to the conclusion (perhaps wrongly) that the problem is with Calibre.
Then a lot of other people would be having this problem.

Are you sure you have set everything up correctly?
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Old 01-29-2024, 06:55 AM   #25
Patrick Faret
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As far as Calibre is concerned, I think the configuration is fine, since it worked with my previous Kobo (it was a "Libra 2").
And apparently I'm not the only Kobo Elipsa 2e owner who has these problems.
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Old 01-29-2024, 07:05 AM   #26
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Quote:
Originally Posted by Patrick Faret View Post
As far as Calibre is concerned, I think the configuration is fine, since it worked with my previous Kobo (it was a "Libra 2").
And apparently I'm not the only Kobo Elipsa 2e owner who has these problems.
Then the problem is with the Elipsa 2e. Which is pretty weird, because why should one Kobo model behave differently than others?

I have had no collection issues with either my Sage or Libra 2.
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Old 01-29-2024, 07:22 AM   #27
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Quote:
Originally Posted by Patrick Faret View Post
As far as Calibre is concerned, I think the configuration is fine, since it worked with my previous Kobo (it was a "Libra 2").
And apparently I'm not the only Kobo Elipsa 2e owner who has these problems.
Given that collections work for (as far as I can tell) everyone else, there must be a problem with your configuration.

Lets start with checking the basic calibre configuration. Please post images of the following two calibre dialogs:
  • The Kobo driver Collections, covers, and uploads dialog.
  • Calibre's Sending books to devices dialog.
Images of mine are attached.
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Old 01-29-2024, 07:53 AM   #28
Patrick Faret
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Can you tell me how to attach the images you're asking me for? I'm not very good with computers.
In the meantime, I'll tell you how the first dialog box is configured:
1 Collections: checked
2 Collection columns: tags
3 Collection template: unchecked
4 create collections: ticked
5 delete empty shelves: ticked
6 Load covers: ticked

As for the second image, mine is identical to yours
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Old 01-29-2024, 08:16 AM   #29
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Quote:
Originally Posted by Patrick Faret View Post
Can you tell me how to attach the images you're asking me for? I'm not very good with computers.
Use the Manage Attachments option. You must be in advanced mode to see it.
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Quote:
In the meantime, I'll tell you how the first dialog box is configured:
1 Collections: checked
2 Collection columns: tags
3 Collection template: unchecked
4 create collections: ticked
5 delete empty shelves: ticked
6 Load covers: ticked

As for the second image, mine is identical to yours
Those seem correct.

Next steps:
  1. Post the image.
  2. Question: what version of calibre are you running, on what version of which operating system?
  3. Run calibre in debug mode and post the log.
    1. Start calibre.
    2. Right-click the Preferences button and choose "Restart in debug mode".
    3. Connect your Kobo.
    4. Let the connection process finish: no "jobs" running.
    5. Quit calibre. A window will appear containing the debug log.
    6. Copy the debug log and paste it into a reply. Please use the "SPOILER" option (The eye with the X over it) to prevent an extremely long reply. Even better, paste the debug log into a text file and attach that.
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Old 01-29-2024, 08:29 AM   #30
Patrick Faret
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The Calibre debug is attached
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