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Old 11-27-2019, 05:20 PM   #1
ilyasson
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Letters are washing out in every page turn on new PW4

As the title says... I got a brand new PW4 and realized that on every page turn the letters become more washed out till the auto page refresh (sometimes in every 5, sometimes in every 10 pages). I have a PW3 and NEVER seen such a ridiculous thing. I know that I can set page refresh in every page but why do I have to?

Is there anybody experience this?
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Old 11-27-2019, 05:24 PM   #2
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Quote:
Originally Posted by ilyasson View Post
As the title says... I got a brand new PW4 and realized that on every page turn the letters become more washed out till the auto page refresh (sometimes in every 5, sometimes in every 10 pages). I have a PW3 and NEVER seen such a ridiculous thing. I know that I can set page refresh in every page but why do I have to?

Is there anybody experience this?
Yes, with every reader I've used. All my readers are set to refresh every page.
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Old 11-27-2019, 05:53 PM   #3
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Originally Posted by Sirtel View Post
Yes, with every reader I've used. All my readers are set to refresh every page.
I understand, I also have an Inkpad 3 and it does it too but why PW3 is not doing that shit? Is it about "my" PW3 or all of them?

I wish it had not had so uneven lighting so that I did not have to buy a PW4
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Old 11-27-2019, 08:02 PM   #4
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I don't have a PW4. I have the original PW, Oasis1 and 2, Voyage, basic buttons, Keyboard and the K1. The only one that has some sort of washing out as you call it, or double thingies is the K1.
All my newer kindles have it set to however many pages before refresh and I have no difference in fonts or anything like that. In my experience its not normal.

Is there anyway to try another PW4? Or is it outside the return window already.
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Old 11-27-2019, 08:43 PM   #5
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Is there anyway to try another PW4? Or is it outside the return window already.
I bought it from a tech market in Paris yesterday. Amazon says its not their responsibility and the merchandise says they can not accept return since I had open the package. A complete predicament! :/
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Old 11-27-2019, 10:54 PM   #6
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When the PW4 first came out, there was talk on mobileread about the washed-out text, but Amazon may have fixed that.

Did you buy this new or secondhand? If it was new, then you are within your rights to return it to the merchant under the Sale of Goods Act. However, this may not apply in your country, although I think most EU countries have a similar law.
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Old 11-28-2019, 10:09 AM   #7
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Here is the photo of the issue... Can you tell whether it's normal?
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Old 11-29-2019, 01:15 AM   #8
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That looks normal to me. I turned on my bold for PW4 because I find the text too light for comfort compared to the PW3 I was used to. Did you try changing the font to see if that helps some?
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