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Old 07-11-2018, 10:40 AM   #1
javyn
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Nook Glowlight 3 deleted my files

Hi,

I haven't touched my Glowlight 3 [BNRV520] in a while, and the battery completely died.

After recharging it, I found that all of my side-loaded content was completely deleted.

Is this normal behavior? I had the Simple Touch prior to this one, and this kind of thing has never happened, no matter how long the battery was dead.

Thanks.
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Old 07-11-2018, 01:21 PM   #2
ZodWallop
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Quote:
Originally Posted by javyn View Post
Hi,

I haven't touched my Glowlight 3 [BNRV520] in a while, and the battery completely died.

After recharging it, I found that all of my side-loaded content was completely deleted.

Is this normal behavior? I had the Simple Touch prior to this one, and this kind of thing has never happened, no matter how long the battery was dead.

Thanks.
I've not had my Glowlight 3 completely die like that. But the latest software does seem buggy compared to the software I've used on Nooks in the past.
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Old 07-12-2018, 12:35 AM   #3
javyn
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Well, I got home and was finally able to plug my Nook into my PC and my sideloaded files were actually still there. I ejected the device and according to Windows, it was fine to unplug but the Nook itself said that it was not properly unmounted and my files were corrupt.

I had it delete the files and was going to transfer them to the device again but then, it wouldn't mount on the PC when plugging it in at all.

Erased and Deregistered the device, logged back in, and everything seems to be working now so far *fingers crossed*

In short....letting the battery die must have corrupted my entire profile.
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Old 07-12-2018, 07:49 AM   #4
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javyn, when you eject the NOOK from a computer, wait a while before unplugging the cable. The PC may tell you that it's safe to eject, but the NOOK might still be working. If you see your side-loaded books flashing by in the "new and recent" section of the home page, WAIT for that to finish before unplugging the NOOK from the computer.
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Old 07-13-2018, 07:21 AM   #5
javyn
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Oh yeah, I always wait a little bit. Didn't have a problem until my battery completely died this time.

Once I reset my proflile things seem to be as normal.
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